Bürgerhaus Reuterhof in Neuss

A very pleasant experience, the food is delicious, and the staff is friendly. Highly recommended.

If zero were possible, then zero! An experience you wouldn't wish on anyone. We sat at our table completely ignored for over 30 minutes until we had to find a waiter ourselves. Then another 20 minutes passed before anyone deigned to take our order – and that was just two drinks. We were then served the wrong ones. My husband ordered a Pilsner and received an Alt. I specifically ordered a Radler and received a Pilsner. When I asked about it, the rude reply was, "Then I'll just bring you Sprite." That in itself is disrespectful and unprofessional. But it got even worse: When I insisted on getting the correct drink, the waiter turned away and growled, completely annoyed, "Oh my God, eh..." No apology, no effort, nothing – instead, pure insolence. This kind of behavior towards paying guests is an absolute disgrace! We have rarely felt so badly treated. Hospitality = 0, service = catastrophic, respect = nonexistent. This place definitely doesn't thrive on quality or service; it actually scares customers away. The unpleasant person who calls himself a waiter has absolutely no place in the restaurant industry and should reconsider their career choice. Conclusion: If you just want to order two beers, you've come to the wrong place because they apparently can't manage that. I would throw the waiter out. Unfortunately, an experience like that is unforgettable—but only in a negative sense. Never again Burger Hof Reuterhof!

Very friendly service Tasty, fresh food

Poor quality food, meat especially. Service and location is good but they need a better menu and at least freshly cooked schnitzel! The pork was very fatty and inedible and my son couldn't even eat a basic cheeseburger. I was with my family of 4 and nobody finished their food.

Well-kept restaurant with friendly staff and spectacular views of the Rhine

We chose the large grilled platter with rosemary potatoes. Two people ate it. Both were well-fed, and the food tasted great.

I ate at the Reuterhof Grimlinghausen with my father, and we were absolutely thrilled. The restaurant in Neuss-Grimlinghausen has a new menu that's modern, fresh, and seasonal—exactly what you want these days. I can especially recommend the shashlik skewer: great quality, superbly seasoned, and perfectly prepared. The other dishes were also very tasty and attractively presented. The ambiance at the Reuterhof is inviting and cozy—you immediately feel at home. The service staff was also extremely friendly, attentive, and courteous. A truly wonderful experience—we'll definitely be back. For anyone in Neuss or the surrounding area looking for a restaurant with delicious food and good service: The Reuterhof is highly recommended!

We visited the Reuterhof for the first time and were absolutely thrilled! My husband had the grilled platter – super delicious and perfectly grilled. I had the potato dumplings topped with Mediterranean grilled vegetables – a dream! We really like the concept of German cuisine with Mediterranean influences. The service was warm, attentive, and very professional. We'll definitely be back!

After a relaxing stroll, we ate at the Reuterhof. I opted for the cheeseburger. Upon request, I even got a double portion and a fried egg on top. That speaks volumes about excellent service! The food came quickly, was truly delicious, and to top it off, we had a direct view of the Rhine. This won't be the last time we eat here.

Beautifully located directly on the Rhine with an unobstructed view. Unfortunately, guests don't feel very welcome. The waitress (the boss?) seems to find guests rather annoying, and polite questions are answered rudely. The food (crusty or roast beef) was okay, but nothing special. Any chef should be able to cook a schnitzel. The peach tiramisu was more like a zabaglione, the whole thing was so runny. You can get much better options at discount stores, even if only as a conventional tiramisu. It's a shame; a lot of potential is being wasted here.

The salads and the antipathy seemed to be straight out of a supermarket bag, with standard dressing. The woolly pig shashlik was tough and far from top-quality. On top of that, the prices were very high, and the 55-minute wait was unacceptable.

Beautifully located on the Rhine, food was great, staff very friendly....always happy to go back

For drinks and a relaxing break, YES. Food not recommended: simple, boring, and under-seasoned! In short: not a unique selling point! But maybe we just had the wrong food! Service very friendly. For the price, however, we'll find better quality and more modern food elsewhere. Addendum: Ownership recently changed. Perhaps that's why it's gotten worse!?

The restaurant is beautifully situated with a fantastic view of the Rhine – the location is hard to beat. The food was delicious and the prices were absolutely reasonable. Unfortunately, we had to wait quite a long time: it took about 20 minutes just to order, and the food didn't arrive for an hour. This was probably due to a large group of around 20 people who had made reservations and the fact that it was a holiday, which made it very busy. Of course, things like this can happen, but on a day like this, they should have planned better and deployed more staff. Therefore, I'm deducting a star. Nevertheless, it's worth a visit – especially for the view and the food. 4 out of 5 stars

The food was okay, the service was sometimes unfriendly.

Beautiful view of the Rhine with home-style cooking.

Always nice for a stop with a view of the Rhine.

Solid food, nice spot on the Rhine.

A very nice restaurant with delicious food, a great view of the Rhine, friendly service, and fair prices—we'll be happy to come back!

Cozy, very good food. Beautiful view of the Rhine.

Very nice and helpful landlady. Good, home-style food.

The location directly on the banks of the Rhine, with views of the river, its banks, and its bridges, was fantastic on the outdoor terrace in the beautiful weather. We only had a drink, but we'll come back and try the food. Many cyclists benefit from the great location directly on the bike path. There are ample parking spaces. We're already looking forward to our next visit.

Finally, a great asparagus dish again! It's really good and delicious here. The food is high-quality and the service is truly excellent. We'll be happy to come back.

The food was very good. Unfortunately, as is the case everywhere, the staff was understaffed. 15-20 minutes until the first drink, well...

Everything takes too long here—ordering, receiving, paying. And the shandy had a maximum of 15% soda, but it should be closer to 30-40%.

Beautiful restaurant with a beautiful view

You can enjoy a beer on the Rhine

Super nice place, good food and great service! I recommend it 👍

Nice restaurant with a casual atmosphere and good German cuisine. Wonderful terrace with a view of the Rhine, recommended!

Nice atmosphere with a great view of the Rhine. Unfortunately, there was no service after 15 minutes, so we had to leave again - a shame. Especially if you're very hungry, waiting times that long are simply unbearable

There is no indication that the normal menu does not apply at Easter. Neither on the website nor when making a reservation by telephone. So the five of us were forced to order something from the high-priced Easter menu that we didn't actually want. One child was under 12 years old, so an exception was kindly made and he was allowed to have a normal schnitzel with fries. The asparagus wasn't cooked long enough for any of us, the schnitzel could have been pounded thinner, but it was tasty, the potatoes were also good. The sauce didn't seem like it was freshly made. All in all, the first and definitely last visit there. PS.: There was only one alternative restaurant in the surrounding area, we didn't go there because of the Easter menu (which is no secret there).

Nice location, but the prices are not cheap. Doesn't bring more guests in the long run.

Very good view of the Rhine. Very good service and the food was super tasty

Delicious food, great views of the Rhine, a must for bike tours in summer!

The restaurant has a cozy atmosphere. Unfortunately, the terrace was a construction site. The cheeseburger 🍔 was very tasty. We'd love to come back!

Cozy and very clean restaurant with friendly service and a nice boss.

We have been going to the Reuterhof regularly over the last few years and are always very satisfied. The food is delicious, the service is good and the view is great. It's gotten better and better in recent years. Keep it up!

The restaurants Very nice and pleasant. The food is excellent and the attention from everyone, including Ms. Giorgali, the manager, is fantastic. Highly recommended. It has a terrace overlooking the river very nice to enjoy in summer, plus a very large room for events.

Due to a traffic jam on the main route, we happened to pass here as an alternative route on our navigation system and because things just weren't going well, we decided, attracted by the beautiful ambience, to have dinner here and wait out the traffic jam. We were lucky and got a table without a reservation and ordered the schnitzel with paprika cream sauce and the chicken steak with fried potatoes. Both were served with a delicious side salad. Both the fries and the fried potatoes, which were fried with bacon, were perfect. Very friendly and attentive service team We felt very, very comfortable and will make a point of coming here next time

Nice inn, lifeline for many clubs

A great location for all events.

Beautifully located on the Rhine. Good home cooking. Selection of food was okay. Portion was sufficient and very tasty. Nice staff 👍

Had a meeting, good service despite the high number of people

If you've ever felt the urge to experience culinary adventures with a disaster, then Bürgerhaus Reuterhof is the place for you. As soon as you enter the restaurant you feel a unique atmosphere somewhere scharmat and help I need an escape plan. Operation: The waitress was as motivated as a cat walking in the rain. You looked for friendliness here in vain, but at least it was impressive how they managed to hold out for so long with so little interest. Between the occasional annoyed looks and the almost artistic ignoring of the guests, I had enough time to marvel at the aging interior. Eat: The menu reads like an exciting crime novel where you are never sure which ending awaits you. I chose “schnitzel with pepper sauce” and I was definitely surprised - but not in a good way. My dish was more reminiscent of a modern interpreted still life than anything edible. I was sure I intended to fry the schnitzel through to test the teeth. There was also a generous portion of fries... if you want to describe "well-stocked handful" as generous. At least they were warm. The salad was a tired affair, more reminiscent of 70s side dishes than fresh fare. Conclusion: If you fancy culinary disappointments, unmotivated staff and are happy with paying a lot of money, you should definitely visit the Reuterhof. For everyone else: There are certainly better alternatives - even the snack bar around the corner could shine here!

Delicious food, unfortunately the side dish was very clear. The salad beforehand was fresh and delicious. Great friendly staff nice rustic atmosphere

Unfortunately it's no longer as friendly as it once was. Just a vegetarian dish. Pike perch fillet was served with two potatoes. Too bad.

Nice view of the Rhine. Quiet location. Food very tasty and service very nice. 👍

Nice and accommodating service, food very tasty. Great terrace with a view of the Rhine.

Booked a table for 7 people. Took 30minutes to get a drink and then got one order wrong. Then had to wait to order food. Some dishes arrive about 30minutes later. One dish had a side salad which arrived after the main meal had been eaten. One order had not arrived even though everybody else had eaten their meal despite being promised it would arrive in 2 to 3 minutes. After 2 hours we left. The worst service I have ever experienced eating out. A pity because the food itself was OK.

Unfortunately we didn't have any positive experiences here, on the contrary. We thought that if the weather was nice, lunch close to the Rhine would be nice, but unfortunately we didn't get a chance here. After sitting outside for 20 minutes, there was no service, after asking nicely inside at the counter, the service finally came out. Drinks picked up and disappeared again. After another 10 minutes our drinks arrived, we wanted to order our food, then you said that it would take a little longer. After asking how long approximately, the answer was that you had to plan a good hour because there was so much to do. We looked around and asked, so much to do with only 9 tables occupied? Yes, that would be the case. The older couple next to us also said that they had been waiting an hour and a half for their food and that they slowly didn't want it anymore. After sitting there for another 15 minutes to finish our drinks, we notice that the waitress of the older couple forgot to type in the order and so if they still want the food, they have to wait another 30 minutes. It's only worth going here if you have a lot of time and ideally without children. In a restaurant that is already overwhelmed with 9 occupied tables between 2 and 4 people, that can't be a good thing.

It's very nice outside with a wonderful view of the Rhine. The food is German-style, tasty and not overpriced. The staff is also nice, but unfortunately not enough for nice summer days. You have to be a little patient and considerate then it will be a nice visit to the Reuterhof.

Very nice view of the Rhine. Great, friendly service! We always enjoy coming to the terrace with its summer feeling and watching the ships and bicycles go by! Located directly on the bike path. Delicious food, tapped Altbier👍😋

Just what you need for a cozy end to a busy week. Authentic pub with delicious food and very friendly service!

Been there several times this year. Unfortunately, only the location and the view are convincing. As has been criticized in other reviews, the service is sometimes quite unfriendly, rude and overwhelmed by small things. Unfortunately, the food is more of a canteen level.

The food was very good. We were able to sit comfortably outside.

Schönes Ambiente, direkt am Rhein. Völlig überfordertes Personal, nicht nur bei uns am Tisch. Sehr langes Warten auf die Aufnahme einer Bestellung, dabei nur übersichtlich besucht. Wir wollten gerne ein kleines Pils und ein kleines Weizen trinken. Draußen gibt’s es nur große Getränke! Wir saßen gefühlt 5 Meter vom Innenraum entfernt. Auf meine Frage warum die Gäste an einem anderen Tisch (draußen )kleine Getränke hätten, kam die Antwort: Das sind Stammgäste, die trinken das schon seit zwanzig Jahren! Bitte? Gut, dann eben keine neuen Stammgäste! Die Pfanne mit Schweinefilet war sehr überschaubar… wir kommen nicht wieder!

Back in the riding stables for a long time. Unfortunately, I have to say that we go here far too rarely. The service is excellent and the food was once again extremely tasty. Thank you for the lovely evening.

We were scheduled to have dinner at the Reuterhof community center and had reserved a table on the terrace with a view of the Rhine. We were able to enjoy our first drinks and the beginning of our meal outside before the downpour started and we moved inside. There were three of us and we had the baked potato with chicken breast strips, the crust with fried potatoes and a fried egg and the pork medallions. The three were delivered quickly and tasted very good. The Bolten Alt was cool and crisp. The service was extremely friendly, humorous and fun to have. We'd love to come back.

Amazing place, great service ❤️❤️❤️

Unfortunately the staff is extremely unfriendly and rude. Lipstick on the glass, the food doesn't come until you ask for cutlery and you're bluffed. The food was quite OK. The furniture is getting old. Don't have to have that again

The portions are large, the food is delicious. I would like a little more efficient service.

Unfortunately, one service person is not enough, even if she is friendly

Very tasty food and great service in a beautiful restaurant with a great view.

Very tasty food and nice service. I will gladly come again !!

Great experience. I just had the dinner there with friends and family. The location is perfect just in front of rhine river. The food is excellent too. We had Schnitzel and pork steak and it was great. The service was also wonderful.

Very tasty food, very fresh and very good quality, great ambience, excellent service, we will definitely come again.

Very tasty chicken schnitzel, all very good quality and also very nice, warm service. Plus a great view of the Rhine 😀

We actually rode our bikes and took a rest there, it was very comfortable.

Great location for cyclists. Nice service.

After initial hesitation, we returned to the restaurant. My husband wanted to do something good for me for Mother's Day. The restaurant was moderately to normally busy. We were brought the menu and we chose. Order placed. Until then everything is fine. After ten minutes another waiter came to our table. He's sorry but this menu isn't valid today, only the special one for Mother's Day. In the meantime we heard some guests complaining about the food. We didn't feel like it anymore. But my husband is a patient person and so we waited. Almost “an hour” later we got our food. I'm still mad about it. Even my husband said it was a complete rip-off. We both ordered the same thing. Pork medallion with herb crust and fresh asparagus. One with fries and the other with puree. Three small pieces of meat. You had to look for the herb crust. 4 stalks of asparagus (poorly peeled) 3 very thin stalks of green asparagus in between. All in all: price performance very poor. It ruined Mother's Day evening for me. Especially since each meal costs around thirty euros. They won't see us again. Thanks

Even on the second attempt, a relatively tasteless meal. Visually nicely presented. There was hardly anyone there, the orders were taken quickly and the drinks were delivered quickly. The staff was nice. The food was delivered after about 45 minutes.

Waiting for 30! Minutes for drinks. Yes, all the tables are full, but not being served on the terrace despite ordering is an absolute no-go. It's a shame, the location itself is nice but at €5/drink the service just doesn't fit. Left again (without getting anything - despite 30 minutes!)

Friendly staff, very good food.

The staffing level is far too thin for the size of the restaurant. It took almost 45 minutes before we could order food. We declined, paid for our drinks (which we also had to wait a long time for) and left.

The restaurant is beautifully located on the Rhine. You can sit on the outside terrace and look out over the Rhine.

Food was fresh and tasty, unfortunately everything took a bit long. The waiter was very overwhelmed. But price performance was okay

We were in the hall for an event. There was a very unpleasant smell in the toilets.

Garbage dump with a view of the Rhine, a disgrace for the Loacatio.

Mülldeponie mit Rheinblick Unfassbar wie man ein Lokal mit der Lage und dem Potenzial so verwahrlosen läßt. Eine Schande am Rhein! Schade!!!!

Panoramic view of Düsseldorf and the Rhine... you sit a little higher...

Bad! Operating is really very bad.

We registered as a group of 16 people via email. When we arrived, 3 tables were reserved for us. Everything was good up to this point. The process of taking orders was very slow. Drinks were taken but not everything was delivered in the end. The same thing happened when ordering the food. Conclusion after 2 hours and 15 minutes. One guest waited more than 45 minutes for a pilsner, 4 guests waited in vain for their food! There is still a lot of room for improvement in terms of service!!!! What is worth mentioning is clearly the location of the restaurant with a sun terrace and a direct view of the Father Rhine!!!

Reuterhof Community Center, well what can you say about that? An absolute disaster, as you can actually see in the picture. For a burnt sausage with burnt He sauce €9.90. At the I had to order my own food from the counter as well as the 4 beers I drank. Service 0! Eat 6! There is no ambience

The food and staff were completely ok. The location is a bit dated and old school. I don't want to comment on the decoration now. Terrace still in hibernation, flowers from last year withered from weeds, beer mats lying around

Very beautiful and festive hall. Unfortunately, it took a while to get your drink. The food was quite tasty and tasty,

We had dinner there with two friends today. We reserved a table at 5 p.m. At first it took a while before anyone even asked what we would like to drink. Then it took a while until we got the tickets. We were the only guests in the room at the time. 2 of us ordered kale with Mettenden. A salad with fried potatoes and a fried egg. I have crusts with salad and a fried egg. We were freezing because there was no heating on. The boss went around and asked us if we had turned the heating on!!! Yes, we have, even if it's not our job. The heating stayed cold, so we all put on jackets. 80 minutes and multiple questions later about our food, the waiter came to the table. Kale with fries? I'm sorry, what? Kale with fries, no kale with Mettenden. On the plates there was clearly currywurst and fries. He insisted it was kale. The waiter took it into the kitchen. Came back, croquettes with sliced ​​meat and mushrooms. No!!! None of us ordered, then he suddenly said it was schnitzel. The room was now well filled. People who came after us got food. We had had enough, got up and said we would leave now, we won't pay for the drinks. We were cheekily told to our face that kale was out and that they had tried to get a replacement. My statement that you probably come to the table and inform the guests would be dismissed as a communication error between the kitchen and the waiter. We then went to Delphi... within a short time we had very tasty food. Even cheaper. The Reuterhof used to be our favorite restaurant in Grimlinghausen, but they won't see us there again. A pity

We actually always liked being here. It was cozy, you were welcome and the food was tasty. The prices were ok for what you got. But then not only the leadership changed, but everything else too. The last few visits were so disappointing that we're going to take a very long break... maybe time will change something. But what exactly are we complaining about? The food is becoming less and less, worse but more and more expensive. The medium steak I ordered was fried to death. Medium-rare as well. You can count the fries on two hands, they are lukewarm and salty. The once sufficient lead layer lettuce now only consists of 5 wilted leaves and 1 slice of tomato and cucumber. A schnitzel (hope, you can't go wrong) tastes strange, not like normal pork schnitzel. And again only lukewarm. Drinks are rarely brought back, the waiter is unable to understand the order (no reordering) and doesn't even come back for drinks. On Friday evenings at 6 p.m. you can't sit at the counter or the tables at the Schwemme because everything is full of junk and tools. The man behind the counter is bored and unfriendly that he has to work at all. He also seems unkempt. The once great waiters have all left... And in the end you have to dig deep into your pockets. Service looks different to me. It's good that there are alternatives, it's a shame for the village 🥺

A bit old. Both facility, service and food. We won't be coming back.

We interrupted our bike tour for a little refreshment and stopped at the Reuterhof community center. We found a spot outside on the terrace, which was higher than street level. This had the advantage that there was a view of the Rhine. We were greeted warmly and served quickly. With the drinks we also ordered a terrine of goulash soup with baguette and a filled crepe with vanilla ice cream and cream. The dishes were beautifully presented and the soup was tasty! Unfortunately, the soup was only lukewarm and the crepe was a bit rubbery. But it wasn't like we had to complain about it. And so we drove on, satisfied and strengthened.

A very cozy restaurant with friendly staff and a great view of the Rhine! In addition, the food was very tasty...

Wir hatten einen gemütlichen Familientisch. Das Essen und die Bedienung war tadellos. Alle waren sehr zufrieden. Die Nähe zum Rhein mag im Sommer besonders ansprechend sein.

Wir haben nur unseren Durst auf der Radtour hier gestillt.

Ich habe Lachs bestellt. Dazu gab es Ofenkartoffel, Tzatziki Salat. Es hat gut geschmeckt. Als Nachtisch habe ich Crepe bestellt. Der Crepe war auch in Ordnung. Die Bedienung war nett. Jedoch gab es an dem Freitag Abend nur ein Kellner. Von daher mussten wir für jede Bestellung lange warten.

Die Aussicht und die Lage ist super, das Essen hingegen hatte leider wenig Geschmack.

Schön gekegelt mit der ganzen Familie und gut dabei gegessen. Service war zuvorkommend und hat sich gut um uns gekümmert!

Szenzációs ételek, különleges tálalás és egy nagyon szimpatikus kiszolgáló.Mind ez kerthelyiségben vagy belső térben.

Hier kannst du entspannt in Ruhe essen mit besten Blick auf Düsseldorf am Rhein. Bier schmeckt auch gut.. 😉

Das Bürgerhaus hat eine schöne Atmosphäre mit der Belegenheit am Rhein. Das Ambiente von Innen ist eher warm gehalten und entspricht einem Bürgerhaus. Es gibt überdachte Parkplätze die leider sehr schmal sind. Gegenüber von den Parkmöglichkeiten liegt jede Menge Unrat und Baumaterialien. Dies wirkt auf den ersten Blick wenig einladend. Das Essen war OK. Die Schnitzel waren leider nicht frisch paniert. Die Bratkartoffeln hingegen waren lecker. Der Service war nicht gut. Der Kellner kam manchmal nur auf Zuruf bzw. war eine ganze Zeit lang nicht im Außenbereich. Bis jemand ihn holen ging. Auf das Essen haben wir mit ca. 10 Leuten ca. 45 bis 60 min. gewartet. Dafür bekamen wir fast alle zeitgleich unser Essen. Alles im Allem war der Abend OK. Bitte hinterlasst ein Like 👍, wenn ihr diese Bewertung teilt.

!Neuer Besitzer! Wir wahren heute um 17 Uhr Vorort und haben zwei Zwiebel Schnitzel und ein Reuterpfännchen. Nach c.a 20 Minuten wurden die Schnitzel serviert leider ohne jegliche Soßen dazu. 5-10 Minuten später kam dann endlich die Reuterpfanne, das Gemüse war schön knackig und das Fleisch schön durch. Die Schnitzel wahren lecker und mit frischen leicht Karamellisierten Zwiebeln versehen. Ich habe extra ein Schälchen Sauce Bernaise bestellt welche leider 10 Minuten nach dem Essen gebracht wurde. Alles in allem war es ganz gut und es hat auch geschmeckt. Jedoch gibt es noch einiges zu verbessern.

Das Essen war gut, nicht sehr gut, auch nicht ausgezeichnet. Der Kellner sehr freundlich und aufmerksam, das Ambiente auf der großen Terrasse mit Blick auf den Rhein einfach herrlich!