Burger King in Hachenburg in Hachenburg

We got something to eat for our group, there were burgers worth €9 missing, we didn't get them when we asked

Nice atmosphere, small but nice and the service was friendly, enough space to sit. At the entrance you could order, you could type what you wanted to eat and you would pay and you would get a number. You had to wait a little until the food was ready but fast, everything is clean and the toilet is also available. Parking spaces are available, we'll go there again. IX to complain about, everything is good.

Unfortunately, burgers are only lukewarm even if they have just been prepared...the meat is probably kept warm after grilling so that it can be used when needed....... ohha

Was at Mc Drive at 6pm It went very quickly after ordering because nothing was going on.

The tables look like crap. That can happen, but I really mean all tables here. We couldn't find a table where we wanted to sit down. Unfortunately you can't capture it so well in the pictures.

Toilets are under water. Pretty disgusting.

Actually a more stable Burger King but like every time when there is a lot going on, something is missing (yes, I know you should check your order on site)

Unfortunately, the restaurant is often only available via the drive-in as there is always a lack of staff!

So it's very rare to find such rude staff, it's unbelievable, you get insulted stupidly, some of the food is cold and some of it is forgotten! This shop urgently needs new employees and not so cheeky ones!

I don't know since when 1 normal cheeseburger costs €2.49, but the price alone makes the whole Burger King chain worth 1 star

Inability to infinity…….. Drive In and you will need 1 Hour to Come out…….. it is faster to go next door, in net, buy burgers, drive home, grill and eat…… …..

Very dirty table and toilet and irresponsible staff who don't care about the customer

Unfortunately, you always have to wait forever and are always incomplete!

It's unbelievable what the employees do. I've never experienced unfriendlier guests, food to take away, residual waste, packaging ends up everywhere in the parking lot, hey, out the car window, there's a trash can that you can walk to. Okey food took a while, but there isn't much staff either. We like the burgers, the staff is very friendly, it's clean. Gladly again

Hello, today I was at Burger King in Hachenburg. An employee almost hit me in the head with the shop door, then he shouted at me again at the checkout. The staff is unfriendly and the waiting times are too long, not to mention the price. Burger King has seen me for the last time

Good, especially easy to park Trash cans in the parking lot would be great

Food is often not warm enough, cheese is not melted. At the drive, the order is often not complete.

Good food as always at Burger King.

Comparatively a very good Burgerking store. The employees have always been nice and I never had to wait too long for my food. Toilets are kept clean and the dining area also makes a clean impression. I always like to come when I get hungry on the way through.

Somehow like others but still not quite as ok..?

Absolutely good now, a bit still missing offers better placement visually.

10€ for 1 menu and don't even get my nuggets

10€ for 1 menu and don't even get my nuggets

Worst BK in the area, burgers are cold, fries are hard and cold and the conditions prefer sleeping instead of working.

Hello, food was okay, unfortunately I had to wait 20-25 minutes for my food, which was to take away and was given out on a tray to eat on site...

After I had to discuss a menu with the employee, we got two burgers where the salad tasted very rancid and my wife had to throw up an hour or two later. I don't see the point of eating there anymore. (Although I always enjoy eating at Burger King, it is by far the worst place).

The same price as the other fast food giants - just too expensive. For similar money you can have a good meal in a classic restaurant. It often seems like the food there depends on the weather, as one day you'll get quick and careful service and checkout, but another day everything is super sluggish and slow. The food then tastes accordingly. But that's probably normal for fast food. In the end, you still get a lot of choice here and you'll also feel full.

Last shop! Unfriendly staff, orders are no longer taken because it is “closed” and of course all the cars in front of me were served. In any case, it was the last visit 👍🏼

Well, you can't say the service is unfriendly, but it's more like it's not in a good mood. It takes quite a long time from ordering to receiving it, unfortunately I have to say it like it is, but waiting 15 minutes for your food is not possible for such an extremely well-known fast food chain. It was the worst branch I've visited so far. Nevertheless, FOR ME, Burger King remains 100% better than the big "M". Do something with your staff in Hachenburg, it has to be faster. Especially at rush hour

Burger cold, fries too salty. The staff is friendly, but the branch looks like a youth club. Employees sit outside with customers (young people) and smoke and vice versa, customers also visit the kitchen. Everyone knows everyone and everyone moves there very freely. Unfortunately, I've seen this several times now... it's a shame... Burger King can do better.

Und in der Küche auch total Unordnung und Burger sind auch nicht immer frisch da die in diesem Regal liegen die auch von gestern sein könnten

The food was ready quickly but the burgers were completely burnt and the fries were completely over salted. We could and had to scrape off the salt first, otherwise we wouldn't have been able to eat them. In addition, the seats and tables were heavily sticky and dirty. -07/10/2024 1:45 p.m.-

Employees are shouting, on their cell phones and giving out incomplete orders. The kitchen is untidy and there are packaging everywhere on the wet floor.

Staff unprofessional shouts at each other and doesn't do their job. After waiting 30 minutes, the food was cold and half of it was missing. In addition, the part of the kitchen that you can see is super dirty, the entire floor is wet.

Completely incompetent staff in the drive on June 30th at 9:30 p.m. At first we were refused to choose the burger as plant based even though this can be entered in the checkout (I work at Burger King myself). Then something was missing and in the subsequent confrontation the red-haired male employee was cheeky :)

Unfortunately only lukewarm, completely overpriced, not even the cheese had melted. Staff completely unfriendly. Luckily there is a better one in Altenkirchen

One of them had fried rats and I think it was mouse meat 🐭

When there are new people it takes a little longer

Yes. There you get 10% if you drive up in a Cadillac or US vehicle or mention that you come from the Cadillac Museum or were sent there. It will stay that way even after the Cadillac Museum leaves Hachenburg.

2020 Staff currently overwhelmed or incompetent. Corona requirements are very opaque and misleading. Update 2024: Sure, who wants to work in Germany when citizens' benefits are higher than wages, but if you're going to work, you should be able to speak German. What I experienced was already a scandal. Unspooled mechanisms and when asked, understood absolutely nothing. Instead of asking about the size of the drinks, the large drinks were automatically delivered. Last visit, definitely!!!

Best Burger King and best staff! 👍🏻

Good day, I went to dinner today. The conditions for a total of 3 ladies were very stressed and unfriendly. The mayonnaise and extras on the burger were forgotten. When I asked, I got the answer that it would be like that now! The fries were cold, the burgers had no melted cheese and were noisy even though freshly made. The floor was very dirty and the dust flakes on the windows and benches were clearly visible. When you sit in the row in front of the pick-up terminal, you constantly have people at your table waiting for your food. It would be helpful to revise the new concept here. 2 fewer rows and set up a range of values. (draw McDonalds) In the future I'd rather spend 10 euros more and go to decent burger joints.

Unclean and poorly organized, despite obviously good staffing and a manageable number of guests. Burgers were cold after 20 minutes of waiting. Given the prices that are now quite high, this is absurd.

As a citizen of Hafenburg, I went very well

Nice staff Food came quickly and was also hot Prices have reached the limit in my opinion

Re: Absolutely ridiculous service from an incompetent employee Dear Burger King Management, I would like to express my sincere disappointment with the service I experienced at your branch yesterday. It is unfortunate that an employee like Tom manages to provide such an incompetent performance while still being unable to deal with customers appropriately. Not only did Tom demonstrate a complete failure in taking my order, but he also revealed a shocking inability to maintain basic courtesy and professionalism. His rudeness and disrespect for customers is unacceptable for a position that requires regular customer contact. Furthermore, not only was Tom unable to take my order correctly, but he also displayed a disturbing tendency towards aggressive behavior and threats when I attempted to clearly communicate my order. It is obvious that he is not only incapable of criticism, but also incapable of fulfilling even the most basic demands of his job. It is unfortunate that a company like Burger King employs people like Tom who clearly do not have the skills or attitude to deal appropriately with customers. I sincerely hope that measures are taken to ensure that customers no longer have to suffer from the unprofessional and unfriendly atmosphere that Tom has created. Sincerely, Schmidt

You always want to advertise your app and then when you order through it or give you the code, you forget a burger yourself, how can that be??

When we visited, sauces and ketchup were initially missing, but they were brought to us immediately when we asked. The restaurant was extremely clean, which you can't always say about other fast food restaurants

Burgers somehow became smaller after the renovation.

Very unfriendly check-in, you are sent directly to the new self-dial terminals that have been available at MC Donald for several years, but you can also order there in person, but that is no longer possible here.

This is now the 5th FIFTH time that I have my burgers, which I always order with extra sauce because I don't like such dry things and STILL always have fart-dry burgers... every time it's 50 cents PER burger that I pay more and still I have overpriced dry cardboard in my mouth! It's not acceptable for you to do what you want and treat your customers like they're the last fart just because you're the only source of food that's still available in the area after a movie show or something similar... a disgrace!

Have been there several times now. Every time it's a failure. The last time we were there was on Tuesday at 10 p.m. We ordered two small menus. First we had to wait 10 minutes until the car was served by us. Then it took another 20 minutes until we had our food, which was only lukewarm. And that even though nothing was going on. The service was unfriendly

Cleanliness zero stars....... unfortunately the staff discussed their internal problems loudly with the customers...... the men's toilet was terrible, sorry, the counter wasn't appetizing. All the tables outside were full of trays, so overall very dirty and not comfortable. I would like to give 0 stars.... I don't think it's enough for a second visit..... 02.09.23.. ..10 p.m.... too bad

Worst service I've ever experienced for such outrageous prices! There you are in the drive-in, no lighting on the menu board, the monitor where the order is taken is on standby and only a noise can be heard. You drive up to the counter, explain the situation and no order (2 double cheeseburgers) can be taken like that. Apparently the IT has not yet arrived in 2024. On the contrary, after the time you have already waited, you have to accept a waiting time and having to queue again. Absolutely underground and absolutely not recommended. But unfortunately there is no alternative after 10 p.m. for a quick trip.

We placed our order at 4:46pm and received it at 5:10pm. They take a long time to do everything and it's annoying!

The staff is very disorganized. Everything takes far too long. Maybe it will work soon.

The order was a crispy chicken with a small Coke and a cheeseburger with a small Sprite. When we asked about the menu we said no twice. There were 2 cheeseburgers, 1 large Sprite, fries, mayonnaise, a small cola and a super spicy crisby chicken. When we pointed out that we hadn't ordered it, there was no response. The slowness of the staff was admirable. Absolutely chilled. At lunchtime, waiting over 20 minutes for your order is definitely too long. Then I don't have to go to a supposed fast food restaurant. Unfortunately, Burger King doesn't seem to be working in some branches, as I've discovered lately, and I'll unfortunately be switching more to the competition.

With many guests, hardly any staff. Lots of staff when there are few guests. But it doesn't make any difference because it takes the same amount of time.

Very annoyed manager. VB. Map doesn't work

I have often eaten at BK and have always received my food in the same geological era. During this visit, it took 41 minutes from paying at the terminal to receiving the order. That would be acceptable for an à la carte restaurant, but it is out of the question for fast food. Yes, it was full, early Sunday evening, drive-thru with a line. So what? We're not talking about freshly cooked and served, but about system catering. This system has failed. The team moved at a glacial speed that made plate tectonics appear dynamic. An almost narcotic sight. Drive-thru apparently has priority. So if you want to eat before the end of the Anthropocene, you should park your car in the driveway of the drive-in with the “drive-in closed” sign in the rear window. I've experienced building savings goals that were met faster than this "fast" food order. When I finally got my food, it was OK. (BK standard), but instead of a cozy dinner I hungrily watched the slow decline of various dynasties. Maybe there was still grain to be grown, cultivated, harvested and baked for the burger buns, but enough time was taken. It's unbelievable that even effort wasn't detectable...

Eating depends on the day. Employees feel like they have at most a secondary school diploma, but are at least fluent in German, which is not something you get in every BK :)

A lot went wrong when ordering.

Stood in the drive in for 30 minutes. Apparently there are far too few staff there, something that needs to be improved.

The word fast means fast...the Burger Kind employees can't do that...food was therefore cold. Seems to be normal at BK because it's the same elsewhere... McDonald's will definitely be happy!

The taste and appearance were also better. Employees pretty unmotivated. Issuance of the order without napkins. Since there are no dispensers anywhere, you have to ask for them at the counter.

Went there today with a friend, citizens bought it for us and we were asked if we wanted cheese on it, only no one said that the cheese costs extra, 8 slices of shabble cheese cost me €5 more. Absolutely filthy scam

What's going on here? First the negative things: Floor is dirty. Overpriced milkshakes. Ordered chicken nuggets and got vegan nuggets. Employees don't listen properly. Burger bun is YELLOW on the inside. There are no drink lids for cola, but there are for chocolate milkshakes. Receipts too long. Lamps are too deep and I hit my head twice. Now the positive: Beautiful new renovation. New cool ordering machine pads something. P.S. Some bald guy just invited a strange kid to dinner.

Unfortunately not so great. Staff a bit overwhelmed, food was OK, but overpriced. Burger King isn't what it used to be. A pity

Eating is something different. The cheeseburgers were overloaded with mustard, the nuggets with chili were very bland in terms of dough. The tray shelves were overflowing. There probably won't be a next time.

Seldom met such an extremely friendly and highly motivated employee like Tom. He welcomed us with a big smile on his face. He definitely deserved an employee of the month sign. Kind regards Alex Daniel Hartfelder

Light and shadow. Air upward. Unfortunately, some of the burgers were cold and probably sat a little longer. The rest was good and tasty.

Fast Food ist anders. Essen und Ambiente ist Bürger King. 20 Minuten warten bis man bezahlen darf, dann noch mal 10 min aufs Essen. Es war Sonntags 18:00.

Even though BK's reputation isn't the best due to the scandals, after a long time I ordered two burgers at the drive in. They were really fresh and tasty.

Essen sehr frisch der Service schnell aber das Ambiente nicht das beste

Ok. Könnte aber verbessert werden.

Nuggets ungenießbar! Schmeckten nach den vegetarischen Nuggets werden bestimmt in dem selben Öl frittiert! Und alles andere war auch nicht lecker.

Das Personal ist super unverschämt! Am Drive stand eben ein junger Mann mit blonden Haaren, der absolut keine Lust auf Kundschaft hatte, dann wurde man doof angefahren und durch diesen Punkt sind wir sofort gefahren! Das essen ist auch nicht das wahre, immer das falsche und nicht einmal warm… Wir waren zum letzten Mal dort!

Wir waren gestern dort essen und haben dabei furchtbar gefroren

12/10.Nur frisches Essen und immer ein Hammer Service. Zudem stimmt da die Hygiene, nicht so wie manch andere hier dummerweise schreiben. Die Wartezeiten sind verhältnismäßig vollkommen okay. Keiner kann alles auf einmal und wenn viel los ist, sind dort trotzdem alle stets bemüht und freundlich. Zudem sind generell dir Bedienungen sehr freundlich! Besonders der eine Manager mit H am Anfamg im Nachnamen! Der Beste Burger King in der Region!

Eine Möglichkeit seine Bestellung vorab per Smartphone oder Vorort an einem Terminal oder dergleichen zu tätigen fehlt in dieser Filiale noch.

Leider dreckig, unaufgeräumt, zu wenig Personal.. essen ging so.

Sehr freundliches, hilfsbereites Personal. Burger wurden frisch zubereitet.

Das Essen war bisher immer gut. Die jungen Mitarbeiter wirken etwas albern und sind mehr aufs Schwatzen konzentriert, als die Tische etc zu säubern oder die Tablettwagen zu leeren.

Nichts zu tun, 3 man an der Kasse. 3 Tische belegt- aber 4 Tische versaut. Das geht gar nicht. Hauptsache Schwätzchen halten mit dem Kollegen und die Kasse warmhalten.

Die Burger waren leider kalt, wie öfters mal. Pommes frisch und lecker. Burger King typisches Restaurant

Das Essen war sehr gut, der Service war unterirdisch. Die männliche Truppe der Abendschicht war albern , überdreht und nicht grad sehr freundlich. Anscheinend fand man sich sehr cool, wir fanden es jedoch unangemessen. Desweiteren mussten wir unnötig lange auf unser Essen warten. Ja es war viel im Drive in los, aber wäre man bei der Arbeit und dem Vorbeireten des Essens ( bzw es geht um das Personal von vorne) geblieben wäre anstatt sich gegenseitig blöde coole Sprüche zuzuwerfen wäre hier einiges viel zügiger und optimaler gelaufen. Sorry, geht nicht!

Sehr großer Fan von der neuen Nugget Rezeptur, auch wenn mir nun die Nostalgie fehlt. Sehr Sauber und Lustig drinne, jedoch auch schnell eng während einer guten Nugget-Hour :) Service wie immer schnell, nett und hilfsbereit!

Noch nie ein so schlecht gelaunten und unfreundlichen Mitarbeiter gesehen 💀

Es war nicht viel los, trotz Mittagszeit. Die Burger wurden relativ lieblos zubereitet, ein dicker Salatstrunk befand sich auf einem Burger. Das Personal war sehr mit sich beschäftigt & flirten mit den jungen Mädels. Die Tische wurden grob abgeräumt, aber nicht abgewischt. Die Pommes auf dem Boden wurden vom Personal bemerkt, blieben aber an Ort & Stelle

Der Käse Speck Burger war ganz gut, nur der Speck war kalt. Ambiente ist Geschmackssache, ich war zum ersten Mal bei Burger King.

Super freundliches Personal Bin äußerst zurieden

Duletenschmiede ist immer lecker !

Stehts freundlich. Wenn man mal Bock auf fastfood hat ist es absolut oke. Natürlich kann man das nicht mit einem 40€ Gericht vergleichen aber der Vergleich macht auch keinen Sinn. Preise sind stark teuer geworden aber am Ende jammern wir eh auf hohem Niveau.

Schnelles und gutes Essen, trotz viel Betrieb sind die MitarbeiterInnen immer freundlich

Wir haben etwas zu essen bekommen......

Sehr langsames Personal, haben mehr als eine halbe Stunde auf unsere bestellung+ essen gewartet. Die ganze Filiale Sehr dreckig

Food to go like once a week on drivethru. Everytime fast And correct.

Na ja mann muss schon lange warten bis man dann Bestellungen Aufgeben kann. Ich würde Sagen für einen Schnellen Stop ganz Oky.

Burger King eben. Nix besonderes aber ein bisschen besser als die anderen fast food Kette, wenn's schnell gehen soll

Bisher war immer alles korrekt, ging meistens Recht schnell, Mitarbeiter Recht freundlich.