BURGER KING Deutschland GmbH in Aschersleben

Super friendly staff, I immediately got a new bag, the old one was torn.

Impersonal ordering on the monitor, you spend ages looking for what you want, it's a little crowded, you stand for a long time to order and then you wait forever until the food comes. Staff seems to be overwhelmed. I really don't like eating there anymore.

FRIENDLY IS DIFFERENT! No good day or hello, no inquiries about different varieties. The drinks were simply ready and when I pointed out that it would make sense to ask via the headset while placing the order, you got a stupid answer! Why not mention the type of drink when ordering, etc. Sorry, but if I have to know the drinks/food by heart, then I can start in the company too! There was no receipt included either. Too bad! Attempting to have a reasonable conversation was not possible! Turn your back, walk away and reprimand me as you go! No insight, bored chewing gum! Sorry, someone like that does NOT belong in customer contact! Everyone has a bad day, you DON'T take it out on customers!!!!!

Very nice, clean shop where you can stop by for a small snack and a cup of coffee. Staff are always nice and friendly even when things get stressful. Highly recommended when you get hungry quickly!

I haven't eaten so badly in a long time. The fries and the meat were disgusting...and then you sit on wooden chairs without padding like in a waiting room. Absolutely the last visit to this institution ..........by the way, I also personally conveyed this to the employee with the greeting to the boss ... that doesn't work at all ... then I drive a few meters continue........Greetings to the two.....who left half of yours (including the NEW Whopper) behind.....DIGING.

Unfortunately the service is really subpar. Ordered products are forgotten and then it is assumed that you want to write something for free. Absolutely not recommended.

The burgers were dry and the wings were badly burnt. You couldn't eat. Never again.

Opening hours until midnight, 11:54 p.m. the aunt comes and closes the door in my face. For comparison...100m further on MC Donald's you were served at 11:58 p.m

Delicious food. The burgers are well topped and service is quick

What more can I say? The only thing that struck me as particularly positive is the ordering terminals. I think that's a great thing and noticeably speeds up the ordering process, and something like that is ideal for fast food. Otherwise, I rated everything above with 5 stars, unfortunately of course only at first glance. I can't say, after all the negative headlines on TV, what it looks like behind the scenes here, but if I had a bad feeling, I would go here definitely not buying food and luckily every branch is run differently and I have the feeling that they pay attention to everything that matters here.

Here the word “fast food” takes on a whole new meaning. Anyone who thought it would translate to something like “quick food” was seriously mistaken. The motto here is: “It could almost and possibly be something remotely edible”. In fact, even worse than the local McDonalds! I once waited there for over an hour and a half for my menu and then realized that some of the meat also had a strange taste. I complained about it immediately. I was then promised a new burger, apologized and the employee was nice too, but then I had to wait again. After another half hour I asked if my burger was ready soon. The statement at the time was “15 minutes left.” Then I left. After more than 2 hours there, I just didn't feel like waiting anymore. I understand that it was a busy time, but you should still be prepared to serve your customers quickly. Absolutely no recommendation! I didn't receive any response to my complaint at the time.

You can definitely work on the cleanliness of the store, as well as the friendliness. But what you really shouldn't do as an employee!!! Without gloves, he puts his fingers into food (French fries or gürlie fries) and then serves customers in an annoyed manner. Your image is in the basement! So fight for every customer and don't behave so anti-socially.

Waited 35 minutes Didn't get food and canceled order. Pay at the ATM and get the money transferred back later. Huh.... Service unpleasant and stroppy; May be stress-related, but not appropriate. Boss reacted nicely and courteously. After giving my instructions, I was able to leave and hope that the money would come back soon :) The customers were very polite and friendly and sometimes waited for up to an hour or more. Not a nice experience, but I wanted to take a quick break on my 700km route. Take your picture ;)

30 minutes wait for our food...

Staff very unfriendly after accidentally swapping the order number. I accidentally mixed up my order and when I went and tried to apologize I got dirty looks and a comment “better to hear it next time” in a very annoyed and unfriendly tone. The tables also need to be wiped down more frequently. I recommend Mc Donalds in front of this Burger King store in Aschersleben!

Burger King! Anyone expecting fine dining will be disappointed. But nutrition still better than the competition.

We've just been eating up there with our junior for a very long time. I've known the restaurant since it was founded in the mid-90s... so I ate there as a little kid... when the Kids Club menu still cost 5 DM 😁 A lot has happened over the decades since then... Well, long story short... we ate the menu of the month three times on site... Didn't really have to wait long for it either...because...there wasn't that much going on... Nothing was missing...everything was as ordered...there were ice cubes in the cola as requested and the number of ketchup sachets was also right...all in all a successful dinner 👌

45 minutes of waiting…but it was still a funny anecdote. Someone came in and was about to order at the terminal when someone shouted across the store, don't do that, you'll wait forever. 😅 But the waste of time was still unacceptable!

The edge of the burger patty was still raw, that's not possible at all. Otherwise a Burger King like many others.

My expected fast food meal here promises complete satisfaction. I have rarely been disappointed in this branch and am very impressed by the quality and thoroughness of the employees.

Helpful, animal loving and my buddy still thanks you 🥰

Drive in is closed again even though there is not a single customer in the store, the employees are simply too lazy to serve customers

Qr scan, pay with different methods and co doesn't work. It took me several attempts and almost 15 minutes to place the order

Disaster staff indifferent Order was not what you ordered. Fries were also cold and the staff were talking about how overwhelmed they were in the kitchen, which we noticed. We won't be ordering there again.

The only thing missing was music, otherwise everything was great

Hello, this afternoon the drive to Pilonen was closed again.... Then I went to McDonald's in the drive.... what's going on there???

Disaster… 4 people in the restaurant, 3 cars in front of me at the drive IN…. And still waited 20 minutes for the order. The food was already cold when it was handed over. Really sad. BK was always a “must” for me. But today was a straight 5

The service and quality of the employees is getting worse and worse. Forgot to pick up the food you ordered at the drive-thru. This was then noticed at the output window, could no longer be recorded... and bye... 🤷🏻‍♂️🤔

You get burgers. Not always hot, with sauce or with extra things you didn't order on your burger.

With larger orders, 80% of the time something is missing.

Everything you need for a stopover

They just don't feel like it...I probably wouldn't have either with that salary :D...I wanted to order normally and was immediately sent to the machine by the strange branch manager...when I said that I couldn't handle it well, the only response was, "Oh They'll figure it out" :DD never this hut again...although I like BK a lot.

Food quite good, but really hot and waiting forever for a small order. And load empty

Everything is only ordered via box and when you order it suddenly runs out

Sehr unfreundliches Personal & sehr schlechter Service. Bestellungen werden fehlerhaft gepackt oder bestelltes Essen wird komplett vergessen. Auf Nachfrage beim Personal mit Vorlage des Kassenbons & der Bitte das vergessene Essen noch nachzureichen, reagierte das Personal sehr unfreundlich & patzig & forderte, dass das nachgegebene Essen ERNEUT bezahlt wird, obwohl es offensichtlich auf dem Kassenbon stand & bereits bezahlt war. Das Personal lästerte ebenso unüberhörbar über die anwesenden Kunden. Ein erneuter Besuch lohnt sich daher nicht, es sei denn das Personal wird vorher gegen kompetente Mitarbeiter ausgetauscht.

It used to be a good BK. But I'm at a loss for words as to what that is. The employees are completely covered in clothing and the floor behind the service counter is dirty. This means that this BK is no longer worth traveling to.

At the weekend we spontaneously went to Burger King. The restaurant was completely overcrowded and the employees had a lot of problems and stress with the orders. Ordering machine partially broken down. After I finally got my order, I was surprised by a small insect crawling in the middle of the burger with the second burger. For me it was the last visit to Burger King in general. The health department should urgently stop by here. At least I got my money refunded emphatically.

Very unfriendly staff & very bad service. Orders are packed incorrectly or food ordered is completely forgotten. When we asked the staff about the receipt and asked them to hand over the forgotten food, the staff reacted very rudely and rudely and demanded that the food that was added be paid for AGAIN, even though it was obviously on the receipt and had already been paid for. The staff was just as obviously gossiping about the customers present. It is therefore not worth visiting again unless the staff is replaced with competent employees beforehand.

The staff is overwhelmed with simple orders. Sauces were missing and nuggets were delivered instead of wings. Staff discussed rudely with the customer and wanted money for sauces that were proven to be missing. An impudence

Food was good and fresh, waiting time was a little longer

Good stop for electric car travelers: fast charging station and nice service in the restaurant

All the young people there are so full of themselves. Some of the food isn't even fresh. I often have the feeling that I'm eating yesterday's burger. From now on, only MCS.

Since the Burger King in Bernburg closes in the late afternoon, you just drive to Aschersleben in the evening. Here you get the usual Burger King quality: delicious burgers and fries, freshly prepared in no time and delivered with a smile. Always happy. Completely different league than the competitor with the notoriously lukewarm burgers and defective milkshake machines.

I think it's better than Maces...

I've never been to such a poorly organized Burger King. Ordering at the terminal was a disaster. An order was not possible in conjunction with the app. Order completion only possible if you order the drinks without ice cubes, how annoying. It wasn't possible to order at the counter because there weren't enough staff there. Luckily we were just passing through and will never stop here again.

Now unfortunately it has hit us too. Picked up food at the DriveIn yesterday. We were the only customers for miles around. The service was great. One burger tasted as if it had been undercooked or had been kept warm for a very long time. My wife had the LongChicken. She vomited 3 times during the night. I think we'll stay away from this store for now.

It was clean and tidy, ordering was quick and the service staff was nice.

Bisher habe ich mit der Burger King Filiale in Aschersleben durchweg gute Erfahrungen gemacht. Die Mitarbeiter wirken meistens motiviert und freundlich, jeder hat wohl auch mal einen schlechten Tag.... Besonders beeindruckt war ich von der Geduld und Hilfsbereitschaft der Mitarbeiter in Bezug auf die Burger King App. Sie nahmen sich die Zeit, mir ausführlich zu zeigen, wie ich meine Bestellungen zusammenfassen kann, was den Bestellvorgang deutlich erleichterte. Auch bei mehreren Nachfragen blieben sie stets freundlich und geduldig. Das Essen war überwiegend frisch zubereitet und nicht alt oder "abgelegen", wie man es schon anderswo erlebt hat... Abschließend kann ich diese Filiale uneingeschränkt weiterempfehlen.

So far I have had consistently good experiences with the Burger King branch in Aschersleben. The employees mostly seem motivated and friendly, everyone probably has a bad day sometimes... I was particularly impressed by the patience and helpfulness of the employees with the Burger King app. They took the time to show me in detail how to combine my orders, which made the ordering process much easier. Even when asked several times, they always remained friendly and patient. The food was mostly freshly prepared and not old or "out of the way" like you've experienced elsewhere... Finally, I can recommend this branch without reservation.

Really great for a Burger King. Very clean, hot and "fresh" food. There was also nice service.

Drinks machine is broken but otherwise nice

Very tasty and fresh... Better than the competition down the street.

Way too crowded, unfriendly staff. The service workers see that it's overcrowded and still don't take any orders. You could only order yourself at the terminal, which today took at least 25 minutes.

Ordering is only possible via drive due to a lack of staff, but the kitchen staff is still busy drinking "Mixery" beer - a great individual service

Just quick food and nice service!

Order placed at the terminal was not possible. The choice of “no ice” in the drink is mandatory, otherwise no conclusion is possible. Then warm cola from the bottle, fries, well the rest didn't work. In the future I will avoid this chain.

Kindness is different!!! The line goes all the way out into the parking lot, the machines are completely overwhelmed and full. By the way, there are only 2 of them left! You want to order 6 nuggets at the counter, when the nurse David from the drive in shouts with full enthusiasm, "You can order from the machine"! The next guest just wanted ice cream, nurse David went crazy! Not possible at all, I don't call that hospitality! Even on a bad day or a stressful situation, the staff simply has to keep a cool head! Oh well, these stupid machines for ordering should be abolished or made to work properly!!

We ordered the menu "French fries, cola and 2 burgers with extra cheese and extra bacon". The whole thing twice. The food was COLD. Despite ordering extra cheese and bacon (which is not necessarily the case, especially 4 of them are there ready on suspicion). We could also have used the cheese from a package we brought with us. The result would be the same. It wasn't even slightly melted despite having two slices on top of each other. The entire menu was cold...Sorry, but we'll go one house further in the future...! Mind you, all 4 burgers in the 2 dishes were cold. ...It was as if you brought them with you and didn't make it and then ate them later... it's too expensive for that...Then dear people, bring the slices of cheese and the fried bacon with you and then pack them up up there in addition...it's cheaper.

Good as always, haven't had a bad experience yet. Keep it up👍

Machine defective, scanning the coupons doesn't work orally ordering was not allowed, the service was very unfriendly.... Never again!!!

Very slow service at the drive in! I have to wait 15 minutes and nothing works.

The service was more than unfriendly just because you wanted to order at the checkout. We will never go there again!

Impossible behavior by the employee towards the customers. The gentleman's tone reminded me of my time in the army. You don't have to do that! Unfortunately, this confirms the already tarnished reputation. Game over!

Purchased several items away from home. Unfortunately, when I looked in the bag at home, half of it was missing. There was also no receipt in the bag. That was very annoying. The employee worked very sloppily. That shouldn't happen, especially since it was pretty empty. That means next time we'll go to the competitor.

Food and service was good, it was full, it was also very clean and customers were very friendly.

Very good service and great food

Totally lovely staff and the food was great. Gladly again :)

Hello Very friendly And always helpful, even in stressful situations. Eat : My children say it tastes very good.

This time very friendly service staff!!

Better than McDonalds... Tastes better, looks better... Gladly again🤝🏼

Everything was great!!!!!!!! The blonde, short-haired employee with the glasses is the nicest🤭

Abludrahman Alnajor was very friendly

I thought it was nice there and the staff were very nice. Abdul Rahwav had helped us bring the trays to the place. However, there was a hair in the ice... It can happen if you don't wear hair protection, so I ask you to pay attention to hygiene. Otherwise there was a nice atmosphere and everyone was friendly.

I was at BK this morning and ordered a Smart Menu. I noticed that I had a hair in my citizen. Never again! I threw the citizen away straight away.

Came here for Coca-Cola Freestyle. System is not in operation. Someone should report this, it's still there in the Coca Cola app... the drink was also thin, the service took forever...

The staff is very unfriendly to his. Guests, if you have a question because an ordering time doesn't work, you immediately become impersonal and loud and say to your customers and also approach the customer and tell them to wash their fingers. This is not .

5 Stars. Pure experience. The employee verbally attacked several customers after being shouted at and almost got into a fight with the aggressive Thuringians. Much more amusing than it already is in the East German accent. A real experience in a class of its own. Any time!!

Employees really disrespectful but the food tastes good

The food was very tasty and the service was very friendly as usual. But the freestyle drinks machines where you could create the best flavors are missing! Please bring the machines back.

Valid coupons will not be accepted

You are ignored at the drive switch. The burger was not appetizing. Also waited a very long time.

Great value for money, nice employees

We were there on a Saturday evening The service was very nice. After we had eaten we noticed that our citizens were missing. Where I went forward the waitress said no, that can't be right. I came to the table and we definitely didn't eat 3 people within 2 seconds. You then before oh here they are. Well, my daughter's nuggets were cold too and didn't taste good either. Well, the atmosphere is actually cozy but very fresh, I could also eat in the car.

Impersonal. Bad ordering for older people.

Tolle BK-Filiale! Das Essen wurde gut zubereitet und schnell geliefert. Der Service war freundlich und hilfsbereit. Das Ambiente ist angenehm und die Küche ist geruchlich kaum spürbar.

Burger King ist eine international bekannte Fast-Food-Kette, die für ihre gegrillten Burger, Pommes Frites und andere Snacks bekannt ist. Das Unternehmen wurde 1954 gegründet und hat sich seitdem zu einer der größten und bekanntesten Fast-Food-Ketten weltweit entwickelt. Burger King ist für seine vielfältige Auswahl an Burgern, Salaten, Beilagen und Desserts bekannt, die in den meisten Filialen in einem gemütlichen und ungezwungenen Ambiente angeboten werden. Das Sortiment von Burger King umfasst eine breite Palette von Produkten, darunter klassische Burger wie den Whopper, Cheeseburger, Chicken Nuggets, Pommes Frites, Salate und Desserts. Das Unternehmen bietet auch regelmäßig Limited-Edition-Produkte und saisonale Angebote an, die Abwechslung in das Menü bringen. Die Qualität der Zutaten und die Frische der Produkte sind Merkmale, die von vielen Kunden geschätzt werden. Die Filialen von Burger King zeichnen sich durch ein modernes und einladendes Ambiente aus. Sauberkeit, freundliches Personal und ein effizienter Service sind weitere Merkmale, die von vielen Kunden positiv bewertet werden. Zudem bietet Burger King in vielen Filialen die Möglichkeit, die Bestellung über Selbstbedienungskioske aufzugeben, was den Bestellvorgang effizienter gestaltet. Ein weiterer Pluspunkt von Burger King ist die Verfügbarkeit von Angeboten und Sparmenüs, die es Kunden ermöglichen, zu günstigen Preisen zu essen. Das Unternehmen bietet auch regelmäßig Gutscheine und Rabattaktionen an, die von vielen Kunden geschätzt werden. Insgesamt verdient Burger King 5 Sterne, da das Unternehmen eine breite Auswahl an qualitativ hochwertigen Produkten, ein angenehmes Ambiente, effizienten Service und attraktive Angebote bietet. Burger King ist eine klare Empfehlung für alle, die auf der Suche nach leckeren Fast-Food-Optionen sind.

Einfach nur Perfekt 👍und lecker wie immer

Fahre jetzt nach der Dummmache nicht mehr hin. Komme rein, stelle mich an die Kasse. Die Verkäuferin, die das Essen einpackte fragte mich ohne ,,Hallo" oder ,,Guten Tag" : ,,Auf was warten wir?" Ich: Zeigte die Gutscheine und sagte, dass ich bestellen wolle. Sie: ,,Da am Automaten" Ich: ,, Das kann ich nicht" Sie: ,,Doch, das kann jeder. Ich bin alleine hier". Ich bin dann gegangen.

Werde ich nicht wieder hinfahren. Die Nuggets waren entweder vegan oder hatten nichts mit Hühnchen zu tun.

Essen dauert ewig und Bestellung nicht vollständig oder falsch

Essen war top. Nur leider gab es eine Auseinandersetzung zwischen Personal und einem Kunden. Wurde recht schnell gelöst leider habe ich auf meinen Veggie Burger fast 20 min warten. Deshalb die angepasste Bewertung.

An sich sehr gut aber...öffnungszeiten sagen 09:00 Uhr aber 10:00 uhr immernoch zu. Wir wollten gemütlich als Gruppe was essen aber standen vor verschlossener tür

Mal wieder Burger gefehlt aber bezahlt. Keine Gabel zu den Chili Cheese Fries und nur einfach Sauce obwohl doppelt bezahlt. Zum Kotzen!!!!

Ist halt ein Burger King so wie er sein soll. Wir laden hier sehr oft unser Auto und ab und an gehen wir auch rein und essen etwas.

Sehr nette Bedienung. Der Junge Mann Nils war mit Abstand die freundlichste Bedienung die mir in einem Fastfood Restaurant begegnet ist. Weiter so...

Durch die Automatisierung sehr unpersönlich. Für Oma und Opa die mit den Enkeln kommen kaum zu schaffen am Automaten. Speisen in gewohnter Qualität.

Wir hatten nach dem Kino noch Hunger und sind spontan zu Burger King gegangen. Es ging schnell zu bestellen und das Essen auch schnell fertig.

Sehr ordentliche und schnelle Burger King Filiale. Die Speisen sind alle dem Franchise entsprechend, flinke und freundliche Mitarbeiter und ein ruhiges Ambiente. Der Standort ist auch abends nie überfüllt oder voll. Besonders gern benutze ich die Coupons.

Wir waren gestern in Aschersleben essen und wir haben 2 Bikini Bottom Menüs bestellt. 1. Die Chili Cheese Pommes ohne Jalapenos, wurden mit Jalapenos zubereitet. Nach einer Reklamation, haben wir neue bekommen, aber keine Chili Cheese Soße, sondern normale Käse Soße. 2. Die Bikini Bottom Burger schmecken wirklich scheußlich, aber das ist ja geschmackssache. 3. Ich habe zum Menü eine Cola mit Mehrwegebecher bestellt und auch die 2€ Pfand bezahlt, aber keinen Mehrwegebecher bekommen. 4. Die Pommes waren super trocken und pappig, dazu auch kaum gesalzen 5. Die Mitarbeiter waren total überfordert und bei jeder kleinsten Frage, mussten sie sich gegenseitig beraten, um dann keine Antwort zu wissen

Ein weiterer BK . War doch etwas erstaunt, dass die Preise doch sich regional unterscheiden. Hab hier nen Euro mehr bezahlt, als in anderen Filialen.