Burger King in Lohne (Oldenburg)

An employee is chilling in the kitchen on her cell phone, facetimes and then makes the burgers at the same time - of course without washing her hands again first. The store really needs to be closed.

Food ok - typical civil war, Ambience badly in need of renovation!!! Seats on cracked, tables (especially on the edges) very dirty! There are still dead flies from last year in the lights! Great ambience from the outside, the interior ruins everything!!!

Service was moderately friendly. Order was taken and prepared. About 20-30 minutes pass. I got up from my seat several times during this time to check whether the order was ready. I noticed that exactly 4 burgers were on display for a long time. I complained, it was said it's almost finished. Clearly we were forgotten and after a minute we were served the same cold burgers. No apology, no honest "sorry, there's too much going on, I let it slip, I'll get some new ones ready straight away!" - just a disgusting attempt to deceive the customer. I then demanded the money back. That's why I get the 2 stars because it worked without any problems. After 30 minutes in this store we weren't hungry anymore. It smelled unpleasantly like grease. You have to pay for toilets because the BK doesn't have its own. The only good thing about the store is the location right next to a Chinese buffet, where you can eat cheaper and better.

If you know one you know them all 😂😂

The ambience is fantastic, it's a very neat BK. However, there are no screens for ordering, which is a bit unusual. Since I always get really nervous when ordering verbally and I just prefer the old screens, unfortunately there are no five stars. The employees were totally correct 🤙🏻

We had something delivered via Lieferando. They said it would take about 40-70 minutes. But it took over 120 minutes. I couldn't reach anyone by phone. The burgers were completely wet, the fries were soggy. And sticky like they'd been eaten yesterday. Simply disgusting. The lettuce on the burgers was apparently older than me, as in the photo.

Every time it's the same thing, the desired menu is "sold out" or "we don't have it" even with current special offers...it's annoying. Unfortunately, people often don't understand each other well. I'd rather go somewhere else.

I always like to go to Lohne to the BK because the food is fresh and doesn't taste like the day before. The operating staff also responds to customer requests. All in all, recommended!

Very friendly service seems very inviting and is nice and clean

The staff is busy with private conversations. Soon I waited 5 minutes for a burger and six nuggets. They couldn't even remember if I wanted to take it with me or eat at the restaurant.

It's not cool to open next to a cool Chinese restaurant and it's generally not good there, it's just like any other Free Jorge Floyd

SUCH A…STORE I ordered and it took forever to be delivered... my ice cream was missing and I called to have it delivered to me. Then the wrong one was delivered to me even though the correct one was read out over the phone... The food is disgusting and cold, the shop should close, that's an imposition and just a rip off.

The worst Burger King I know. It smells like a toilet at the counter and the waitress is almost asleep. Terrible.

Unfortunately, these highly qualified employees can't answer the phone. So for me it's a juice shop. If you can't even manage to answer the phone, it's very weak!!

The most uncomfortable Burger King with a loveless service and two half-cooked burgers: one was dripping with water, the other had the cheese not melted.

A little dirty, you have to clean your table before you can eat!

Food wasn't really good, is better in other BK, the selection was similar. others only to a limited extent. Toilets operated by Sanifair rip-offs. An annoying, loud and shrill “ping” announces that orders are ready for pickup.

Unfortunately you always have to wait far too long, in the drive in you always stand at least 10-15 minutes, inside sometimes even longer, then you often get the wrong order or some offers are not available at the moment because certain machines are broken

It was really the last time I gave the Bumsschuppen a chance. I ordered... and what can I say? During the "delivery time" I could have gone to a BK in Hanover, eaten something and been back to Sulingen until it arrived. (approx. 3 hours in total) As usual, ice cold, but for a change at least it was complete AND the right drink... The cola was cold too - at least. The store itself is usually terribly dirty, the staff can be anything from good to disastrous, it's a bit like playing the lottery to see who you meet there. Decent people next to guys in sweatpants and flip flops are not uncommon here. Even back then, at the opening, I waited 2 hours for a burger and until now I hadn't thought that this record could be beaten. FROM THE SAME STORE. So if you have a lot of time, want to do a tax return undisturbed, need a place to sleep or have something else that will keep you busy for a long time, this is the restaurant of choice. Otherwise take an exit further to Vechta. It has a small parking lot but it is always at a top level. Honestly... I'd rather cycle to Vechta before I buy anything here again. - This is also faster. And yes, it may be that the driver had an accident that evening and I really hope that the person is okay. But then to claim that you had called... which is demonstrably not the case... and then not even suggesting a cancellation and refund... after already 2 hours of waiting... and then simply not answering the phone anymore or that Putting the phone next to it or whatever is the last thing. I'll find out whether you can register concerns against a franchisee with BK Germany.

Should actually be 0 stars, I ordered at 7:57 p.m. and have been waiting for my food for two and a half hours, that's absolutely absurd and I haven't received any feedback that they can't deliver. And I didn't get my money back.

I can only recommend this Burger King if you like bad service and want to eat your food in a worn out environment. Then it's better to spread some bread at home.

I've been to many Burger Kings. The food tastes as it should. But the service is subpar - unfriendly, arrogant, not accommodating in any way. After payment was made, no corrections to the order were possible, even though nothing had been processed yet. I have never experienced this in any Burger King. I will definitely not visit this store again.

Waiting at the counter for over 30 minutes and no one comes where you can see through the drive-thru window that there is no order and the employees just stand around and chat when they drive away with you, not recommended

Great place to stop on the Autobahn. Food was fresh and service was friendly. The place was quiet and very clean.

I recently had the pleasure of visiting the Burger King branch in Lohne and I can confidently say that it was one of the best experiences I have ever had at a fast food restaurant. Despite the high number of people, I was warmly welcomed by the friendly and understanding staff. It was obvious that the team was under pressure, but they still kept their positive attitude and took every order with a smile. A very special thank you goes to the kitchen worker, who ensured that the food was fresh and delicious with remarkable efficiency and dedication. Her passion for her work is clearly noticeable and contributes significantly to the quality of the food. I would also like to praise the manager, whose excellent leadership style ensures that everything runs smoothly. She always had an open ear for the guests and motivated her team to give their best, even in stressful moments. Not to forget the young, handsome man at the checkout, whose charming manner makes the entire ordering process a pleasant experience. His friendliness and professionalism further enhanced the visit. Overall, I can only warmly recommend this branch. Not only is excellent service provided here, but an atmosphere is also created that makes the visit something special. Many thanks to the entire team for a wonderful experience!

The facility there is already very shabby. At Burger König, nothing has probably been invested in the facility for a long time. As usual in these stores, you express your wishes. People who don't understand you. This once again leads to conversations that are pointless and end in misunderstandings. And all of this for a product that is no good. The question arises once again: why do you do this to yourself?

The food was fresh, hot and good BK standard. Unfortunately, the restaurant is very old and quite “run down”. At first glance the cleanliness is ok, but you shouldn't take a closer look. The absolute minus point are the toilets in the building. Going to the toilet costs 50ct without you receiving a voucher or anything similar. The distance from the restaurant to the toilet is long.

impossible this Burger King. If you contact support you will just be blocked. Never again Burger King! Consistently wrong and bad food and the staff doesn't understand German either.

Normal Burger King, but the place urgently needs to be cleaned. Seems absolutely unhygienic and run down. Employee stands behind the counter in sports pants and rubber slippers.

It was very... greasy, there were puddles and dirt everywhere.

Was there at 8 p.m. and said they were closing now and was really disappointed

Finally a Burger King where you don't have to order from the machine. Otherwise: When I was there, there were no other customers there. No waiting time, burger was freshly made. Toilet only available for a fee. And even then only with cash. Otherwise everything is a bit old-fashioned. But I also want to eat at a BurgerKing and not move in.

Staff totally unfriendly, drinks without ice and without carbonation and the tables were full of rubbish and were full of crumbs and fat

Burgers were freshly prepared, but unfortunately they were almost cold

Hardly hygienic work without gloves

I don't understand the bad reviews at all. Everything as usual at Burger King.

Worst BK ever. Waited as first in line for ages trying to order but got ignored totally. What a disaster. All other customers kept conning back since they mess up every order. There is not even a toilet, for this you have to go to the patrol station and pay.

Long waiting time even though no customer was there before us. Food cold :(

Waited a long time and it was the wrong milkshake

One burger was completely missing and the tortilla was the wrong one. In addition, the staff was as if they weren't even there.

Worst experience ever. Had to wait 20 minutes while the burgers were already ready on the rack. 15 people who ordered before us and after us received their food immediately. Burgers were thrown together and already cold! Never again for me! What a bad tent!

Terrible place, dirty, terrible quality food. The chicken wings were completely black, impossibly spicy, burnt and dry. Onion rings without onions inside, a dough that wasn't even crispy but rubbery. The fries are also disgusting and bland. Strawberry shake was strawberry flavorless and white in color, when I asked at the checkout why it was like that they said it was meant to be😂 100% not recommended, worst place ever

Ordered via Lieferando. Pick up time 8:16 p.m. I got food at 8:41 p.m.! Although there was only one person in front of me who ordered 2 burgers. Only Bulgarian is spoken there! When we got home, the mayo and the fries were missing! The taste wasn't particularly tasty either. The store is still as it was in 2010! Never again

This is some drama! Give wide avoidance! We have been waiting in line for 45 minutes. It doesn't make the slightest sense. People are probably at work for the first time. The fat woman stands offended as if she had to work for punishment.

Don't know where to start. disaster

Regular Burger King The air conditioner should be turned on or repaired. It was unbearably warm.

Two cash registers and only one person to serve, so the wait was a bit long

Does not take coupons + air conditioning out of service. Overall it doesn't look inviting. It would have been better if I had read the applications here beforehand 🤷🏻‍♂️

Worst burger king in Germany cold fries...warm coke everything dirty and broken....Employees all work without gloves if you can even call it work we spent 1 hour in the dirty shop for 2 menus even the employee agrees and that is the worst burger king in In Lower Saxony, the juice shop doesn't even have toilets, so you'll never have a burger king again. It's simply disgusting

Cleanliness is zero. The floor sticks endlessly. Tables and chairs dirty. Eat cold, drink warm. Not recommended!!

The shop itself has potential but the employees 😂😂 I've never seen anything like that, no headgear, the one where his belly is hanging in the fries' fat sticks his fingers in his nose and continues to work. 1 children's box and a long chicken menu, both of which ended up in the trash and across the street eaten. How can it take 40 minutes to do two things, it's just catastrophic. The footage from back then on RTL is still there. This staff was just bad on August 7th, 2024 around 2 p.m. there was something other than the one at the checkout who did his best.

Dirty ! No salt on the fries! Fries are also only half cooked

Catastrophe!!!! Paid money and didn't get food!!!!!

Many things were sold out. If it is communicated, no problem. However, the order was taken for children's menus and then simply given out without 2 components. There was no response to the complaint. All you heard was: "Sold out!" Then you are not allowed to sell the menus and collect the full money. Not like that!

The working method at this Burger King is downright shocking. The only Burger King without a digital ordering kiosk and unfortunately four people in the kitchen and three people at the counter are unable to complete a number of simple orders within an acceptable time (as the fourth person waiting in line, you still haven't ordered after 30 minutes). ). The slightest bit of kindness is also hard to find. Unfortunately, nothing is done with the reviews and you will be looked at strangely in the 'restaurant' itself as if nothing is wrong if you politely indicate your dissatisfaction. Yet this extreme inefficiency could be solved with a few simple measures.

If you are into EXTREMELY SLOW serving then this is the place. Never have we experienced such slow serving, first we stood in line for 10 min (keep in mind there were 2 in front of us) then it took over 20 min to make our order for 4 Per. Absolutely appalling. If the car wasn't charged, we were infected.

We were actually alone in the fast food restaurant, but it was 10 a.m. in the morning. It's also nice to experience.

The slowest "fast food" restaurant I've ever been to. Unfriendly staff who don't even make an effort to talk to you, let alone prepare the food quickly. The furniture is either broken or dirty or both. Trays and trash are piling up at the tray return area. The taste of the food was okay, but... Incorrectly served/prepared food is simply put back and then probably given to the next customer - otherwise why would you keep it... You get the suspicion that Burger King may have already given up the branch and just not told anyone.

As people who don't want to eat meat, you're being ripped off here. You can order plant-based burgers, but you still get a meat burger. No go, especially if it affects people who have a beef protein intolerance.

The worst thing about food is that they never answer the phone. The delivery service takes up to three hours

Super dirty and unfriendly staff who are hard to understand. The nuggets were unidentifiable. Not recommendable.

The last store!!!! People give this store a wide berth. Staff totally listless, unfriendly and extremely slow. I have never experienced anything like this before. When we finally got our menu after what felt like umpteen hours it was completely cold, burgers cold! Fries cold, not salted. So for me it's not even worth one star. Was there the first and last time. The fact that Burger King still allows something like this to happen is really bad.

Gets better. The staff is in a better mood in the mornings and on weekends and that's what the burgers look like. - Mostly friendly staff

The Burger King is a bit old, but so far I've always been very satisfied

I ordered, the food was delivered too late and then unfortunately a burger and fries were missing

This branch seems to be the slowest fast food restaurant in the world. The food was freshly prepared, but I have never experienced such listless and unfriendly staff. Receipts are not issued so that you cannot leave a review at Burger King.

Super rocked. You have to pay 50 cents for a toilet and then there isn't even toilet paper. Honestly, if you come from the A1, drive to the next shop

Unfortunately, some of the employees there seemed a bit overwhelmed

No toilets and you wait at the order counter for what feels like hours!!!

Very slow, Saturday lunchtime. They don't have tablets, it creates a long line to order. They almost charged me 10 euros more. They didn't put potatoes on the menu for me. Terrific

The cappuccino wasn't bad - it was inedible!!! Unfortunately, we only noticed when we were back on the highway. Money wasted - Burger King should select its franchisees more carefully... I don't know if I'll visit a BK restaurant again after this disgusting experience...

The place looked catastrophic, everything was dirty and trashed. Due to the festival ending today, the restaurant was more or less full, unfortunately for two employees it was more important to eat an ice cream, pour themselves a drink, walk around and have a chat. In addition, people often ran their hands through their beards and then prepared the burgers. We had to laugh a lot about the certificate about the oh-so-great branch on the wall.

Staff very unfriendly, dirty, untidy, this Burger King never again!!

Every table was dirty, staff unfriendly, endless garbage.

What can you say these days, boss?? (red-haired) shouts at understaffed, stressed-out employees, asks them to work faster and faster, treats them almost as if they were stupid (especially the kitchen employees, two men, one with a stomach) where anyway there's a lot going on. Terrible. You really understand when there's a lot going on (isn't everyone human?!). You can see that the workers are being destroyed. Food was really tasty for fast food (which can sometimes take longer). However, considering HOW these employees had to work, I couldn't enjoy it any more than it should have.

After being ignored at the checkout for 10 minutes even though there was nothing going on, we left. Meanwhile, the kitchen didn't do anything either. Very strange shop.

Never again. Food really not good

No ordering screens, outdated interior style. Cashier with very poor communication forgot things when ordering.. I'm definitely not coming back.

If you stop at this Burger King, you should plan more time. Waiting in line for half an hour just to order is unusual. There are no ordering terminals here yet. Some of the burgers were no longer warm, contrary to the promise on the sign at the checkout that everything was freshly prepared. However, the staff was friendly and the ambience was standard Citizen King.

Unfortunately there is no toilet in the restaurant. To relieve yourself, you have to go to the toilet in the center and also pay a euro.

Very long waiting time...apparently due to a lack of staff. Another person complained to the staff about raw nuggets. Then I preferred to leave without ordering.

Nuggets were raw. Had to wait over 20 before we could even order due to an obvious lack of staff.

Incredibly friendly and personable staff around 2:30 p.m. on Pentecost Tuesday. Even though he was collecting and packing alone, he was super friendly. Thanks.

An unkempt atmosphere spoils your appetite

Pretty run down. Seat cushion burst, lighting flickers. Order processing chaotic and haphazard. I have never seen such a small portion of fries for €3.49. Conclusion: Never again Burger King

You have to be lucky. Unfortunately, we often have to wait a long time. It's good for drive-thru. Update after 4 years: The ice cream maker is still broken.

Absolutely disgusting! Dirty everywhere you look, food lukewarm and there's nothing going on here 🫣Burger King Lohne is really a disgusting place

Absolutely questionable and not recommended. Try your luck at the Asian restaurant directly opposite! It took an extremely long time before we were allowed to order, even though there was a lot of staff and an average number of customers there. Meanwhile, the staff chatted or stood around and were unfortunately generally very unmotivated and disinterested. It also took a long time for the food to be ready. The store was littered and unkempt both outside and inside (see photos for examples). Our order was complete and the food was warm and tasted as it should.

Worst burgerking. Food was cold, bread was stale.

The meat lacked flavor (it lacked salt)

Wi-Fi to throw away doesn't charge anything....floor can be washed more often, totally sticky...

Underground ordering times... more than 30 minutes passed before the staff took a simple order and then half of it was wrong Never this Burger King again, absolute disgrace and not recommended! I would like to give -5 stars for the service!

Preferably no stars. The order wasn't complete and, to top it off, the food was still cold.

PREFERABLY ZERO STARS!! WE ORDERED A HIGH VALUE AND UNFORTUNATELY NOT EVERYTHING WE ORDERED WAS IN IT. THERE IS NO WAY TO CONTACT THE BRANCH. ALL CALLS AND MESSAGES WILL BE IGNORED. simply outrageous in my opinion. The supplier disappeared immediately so we didn't have a chance to check the order. As a customer, I have the right to request that the provider correct the order or request a refund. Unfortunately this is not possible as it is impossible to contact us. I think you shouldn't have telephone service etc. as this is a shameful way of taking advantage of the customer. Also, I paid more for extra cheese and there was no extra cheese.

Nice, decent Burger King, quick service and preparation of the food,

Sorry, I actually go to BK often but now it's getting worse and worse..... the store is small.... ok.... little selection..... ok..... nice staff..... ok.....but a NO GO is the lack of cleanliness!!! Windows, tables, floors are all greasy, some of the seating is so worn out that you can't even sit anymore... Cobwebs in the corners and on the ceilings... so please... what should you do then? enjoy eating..... that's super disgusting.... hello, excuse me?? What's going on with you ??? Groceries ?? Hygiene??? .. would you as a customer want to eat like that? Poor function as a pipe from the shed...

Very weak 1 star is still too much. The waitress can't even take an order correctly and accuses me of ordering incorrectly. Then no insight. Then you give the wrong burger back and it's supposed to be resold because she put it back in the counter. I could have done anything with that. We also had to pay for the real burger that we ordered beforehand. It's really bad and that's not how you treat guests. The sad thing is that there was zero insight. We won't be coming back. Something almost always goes wrong at Burgerking in Lohne.

Typical American style Citizen King. But the burgers were freshly prepared. It was tidy and the staff was friendly.

The food was okay, the employee seemed bored and I don't think the tables are ever cleaned.

I took the food with me. As far as I can tell, it's actually fine. What's just a shame is that you have to pay if you want to go to the toilet.