BURGER KING in Kehl

The catastrophic black-haired manager!!! does not understand a word of French or English!!! makes me pay €2.40 for a cup, this is unacceptable Very unpleasant and very rude and as soon as she left to smoke, it was her colleagues who came to apologize to us! TO RUN AWAY!!!!!!!!

Special mention for the waitresses, they were super pleasant

Ljubinka and Avci are very friendly and helpful!

Always with excellent service and the restaurant itself is so clean. I appreciate their quality of food very much, also! Bravo!

Everything is good, clean and the food is hot.

Very austere place doesn't make you want it at all

Thank you for the quality of service

Very good service with competent waiters, I recommend.

Fast service, very clean and very nice staff!!👍🏼

Very pleasant experience, very friendly staff and clean environment!

Great experience with friends thanks to the very friendly and very fast servers

Very good investment on the part of the waiters and very friendly. Better than McDonald's.

Great experience at Buger King! The staff is very friendly and the price-performance ratio is perfect :)

I like it here. Very cool vibe and nice staff.

Few guests. Quick provision of the menu

Nice staff and everything tastes good

Very clean and very friendly staff.

Fast service, hot meal and super friendly chef 👌

Much better than in France, more choice and above all many more vegetarian options. The staff is nice and the prices are fair.

I'm French and love fast food. In Germany it is always a thousand times better than in France

A mosquito flew into the Coca Cola and they said that couldn't be right, so they didn't change anything

Me, 74, and my wife went to a Burger King for the first time today? We weren't familiar with ordering via computer display. We immediately received support from the staff and were able to work out an order for ourselves. We were so happy. We were already hypoglycemic. It rounded us out well. We were very happy with the staff.Thank you

Very helpful, friendly and above all fast 👍😁

Always a treat and good service. The Burger King in Kehl is our favorite. THANKS

Worst Burger King ever. Actually a bad kebab shop. Disgusting.

The best and cleanest restaurant

It's a nice facility and great staff, not to mention the food 10/10 😉

Everything was perfect, nice staff 👍🏻

The cashier put up with my extremely bad mood so well and managed to save my evening with his good mood and friendliness. It's really worth its weight in gold! Came home with a smile... Thanks to cashier #9

Different products than France.but quality.hot product cool atmosphere few people and clean place I recommend

Very friendly staff who even remember what you ordered last time. The vegan food tastes great. We always order outside, hence the 4 stars for the ambience.

Just fast food. Staff was friendly, but can't do anything about the other guests who couldn't behave and were very loud. (Shouting, shouting)

Food is no longer what it used to be, the quality is much better, we were in transit in Poland and it really tasted good, everything was fresh and, above all, the food was warm when the place was full and it was prepared quickly, in contrast to here Even when it's not that busy, the food is served lukewarm. To be honest, I don't understand it I don't know why it's hard to use fresh lettuce leaves, they're always dead, you can see that even if you take the burger apart a bit

Instead of churros with chocolate sauce we got BBQ sauce. Hire motivated and smart employees. I feel ripped off.

Actually quite OK. No big crowds, which means no long waiting times. Takeaway food Burger warm Fries are so cold. Unfortunately relied on warm food and not checked. So uff basse.

White and yellow fries, cardboard-like curly fries. It's a shame, I usually enjoy eating at BK, it was the worst in a long time

We ordered our menus. The little one had his little meal. Water without a cup or straw. I kindly ask for a drink so I can serve it. The waiters all looked at each other, embarrassed. They look at their manager. No, you have to buy it. I paid €2.40 for the empty cup. Inadmissible. Unpleasant woman with customers and formidable to her colleagues. They came to apologize to me after she went to take her break. Inhuman.

They forgot the nuggets and the sauces, the cheddar is disgusting. Cross the road and go to McDonald’s!

Tasty but not really cheap anymore.

1/5..because i can’t put ZERO make us pay 20€ and add items we didn’t ask for and when i said it to them they had an attitude and were aggressive. And left while i was talking. Plus he trew the food at me. He justified his mistake by saying that we were laughing in my own car that i paid for. BATARADEH

It was very tasty and the staff was very friendly, I would love to come back here ❤️

I've been standing outside for 15 minutes waiting for my two double chili cheese. My Vola is now all I wanted to eat. Completely underground. Never again.

Staff who do not know how to take orders correctly! Even when there are no people there, they constantly make mistakes. Disappointing.

Very good location especially when you don't know the area and the atmosphere is great. The chicken mayonnaise was our favorite 😋. I recommend.

I liked the modern concrete look, something different. Be careful, normal toilets on the 1st floor. Disabled toilets on the ground floor. Service point deducted because ordering via touchpad and not at the checkout. I do not like it. The plant base nuggets were not my cup of tea; they were far too dry for me. The plent base nugget burger felt cold.

Clean, not crowded, with free refill for drinks

Varied menu Vegetarian also great

Good meal, and a wide veggie choice! Small error in the service but very well made up for :)

Really nice atmosphere. I like being here

As usual good quality, very nice staff.

Lots of choice for vegetarians unlike BK France.

There is a battery to charge your phone and the toilet is convenient

Very good restaurant, very clean and very calm and silent atmosphere, I highly recommend.

Unfriendly and unhygienic, yuck!

Very bad service, employees don't understand anything, food is by far the worst Burger King.

The shop was pretty full, in the lower area all the tables were occupied, people were standing in line with their trays in their hands and the upper area was closed, the reason for this was (we have already cleaned) people you are open until 11 p.m. and close the upper area 3 hours ago… mess

Disaster service, perhaps lack of staff but 25 to 30 min wait after ordering at the drive and no one served inside! The food is still fast food but the service is really nothing fast 😳😬! Photo of vehicles waiting for their drive orders

I really don't recommend. Ok the waiter was new, but I did everything for him, closing the drink lids, putting my sandwiches and fries in the bag, because he didn't know how to do it. There were 3 fries missing, the ice creams were plain even though they were Lion flavored ice creams!! There was no sauce. And my fries were put in a burger box… in short, not quality at all.

Small Burger King. The food is miniature portions

I waited 25 minutes for my food, which ended up being the wrong one and then I had to wait another 10 minutes

The burgers are not bad but the organization and waiting time are disastrous

At 8:30 p.m. the room upstairs was closed and the one on the ground floor was packed! Unable to eat there, we decided to leave and we weren't the only ones.

The worst Burger King I've ever had in my life. Nothing was right.

I really enjoy eating at Burger King and go there very often. Everything's fine, nothing bad happened to me. In addition, it is unavoidable that I received the wrong order.

I've never eaten anything so bad and what's more, it's expensive, too bad I have to give one star

Service at the Drive Inn was quick. Double Whopper was very tasty

Waited 15 minutes, burger lukewarm

So you stood at the checkout for 15 minutes and weren't asked if you needed anything or wanted to pay or wanted to hand in the coupon! I asked the employees about it and was rudely addressed as, yes, you can say something, but you are not obliged to do so. If you work in a retail store, the sales person there will also ask!!! Some of the staff were unfriendly and then threw the mayo onto the tablet as if they were a dog!!!

New restaurant has just opened. Several choices offered only in France. Reasonable price. Ideal for the whole family. Private and free parking.

Very clean, friendly, fast service

The food was prepared quickly and freshly. Staff very friendly, restaurant very clean. I think the plant based menu is very tasty. For me, Burger King is currently the best fast food chain.

Fast food 🙈 rather slow food. You wait forever

Fairly slow service even though there weren't many orders... they forgot fries and sauces. But overall it's still good but be careful, I had a double cheese, it was tiny (the size of a small cheeseburger). The style of music should be reviewed too, there was loud electro... unpleasant

Both the tables and the services were clean. Fast service and great ambient music. Bravo to the person who put Run to the Hills by Iron Maiden in the ambient sound of the venue.

The service is a little soft on the knees, but otherwise the places are clean, the meal is ok (I don't know much about it, I only eat this type of gastronomy very rarely).

Please provide WiFi access and turn down the radio volume

It's a shame that there is no WiFi for customers in BK.

If you wish, you can also add text again: The visit was a catastrophe! The employee was super unfriendly at the drive in, took the order and then disappeared 5 minutes later a very rushed colleague took over. Normally the money is collected first and then you get the food - but the employees were so confused that we were given drinks and food after a really long wait and then sent away with a good evening. We were very confused and then realized that none of us asked for any money. So we didn't shoot and went back to pay. The order then had to be taken again and the MA “kindly” reminded us that we still had 4 extra chicken nuggets burgers. So I paid and in the car my friend looks at me and says the ice cream is missing. So he quickly ran back to get the ice cream that was missing because we urgently had to go on to pick something up. When we got home we saw that our specially (!) mentioned 4 chicken nuggets burgers were not in the bag - not a single sauce for our nuggets, no napkins! We ordered for almost €50 and if we hadn't picked up the ice cream we would have been missing almost half of it! Absolute mess - we were so frustrated at home. Customer service 0 is best to double check your order!

1st Burger King in Europe pleasant setting courteous staff fast service and my menu is very good good hold of the bread which does not fall into pieces as you eat the whole thing and pleasant to eat accompanied by well-cooked fries and unlimited coke without overdoing it very satisfied with my first time at Burger King nothing to criticize clean and well maintained it makes me want to come back to try other menus

A disaster! Nobody speaks French. I choose at the terminal, I choose a BBQ double beef burger as indicated. With fries and coke, without ice cubes. The fries are bland, white and barely warm, not good! Compared to that of France! Nothing to see. Worse than that of McDonald’s (yes yes it’s possible!). The coke is super cold, without ice that means ambient no?! I'm not even talking about the Burger: it's missing a steak, it's full of green peperonni and red pepper sauce! Nah but seriously?! Where is the Barbecue sauce? The lady doesn't know how to say anything to me except "sorry." I can't even make myself understood, I don't even speak English either! “Spicy” she didn’t understand…. No one in this burger I think we know why now! TO FLEE !!

Employees should be organized much faster!

Obliged to give one star but really bad! And yet Burger King is well above McDonald's... but then, a disaster on all levels. Only positive point, very clean place. Not a cat in the fast food, already there, it seemed strange to us but we quickly understood why... cold fries, sandwiches and so on, and not at all what we ordered. When we speak to the person at the counter, a young woman with dark hair, she brushes it off royally, rudely. In short, she had time to laugh with her colleagues but did nothing to solve our problem. Clearly to be boycotted.

was good nice food.so Cloudy, at the time,

The best option for a late afternoon lunch. Well located, delicious food, good prices

Nice service immediately helped with the stupid machines.

You have to be lucky and have a good day, otherwise you'll end up waiting 20 minutes+ in the drive-thru. The ambience is great, the food is like any other Burger King. In my opinion, too few staff.

Ich bin ein großer Fan von Burger King, aber was sowas habe ich noch nie erlebt. Knappe 45min habe ich auf das Essen gewartet, das Menu war nicht komplett und habe keine Entschädigung bekommen und das Essen war sehr kalt …. Sorry aber hier komme ich nicht mehr so schnell hin 😣!!!!

Arrivée chez moi avec ma commande à emporter je mapperçois qu'il manque toutes les sauces commandée (payée en supplément bien sûr), la seule sauce que j'ai n'a rien à voir avec ce que j'ai commandé. Des onions rings sont venus remplacer les snacks au fromage ??? Super quand on a pas trop de moyen, qu'on se permet de s'offrir un seul et unique fast good dans le mois, et qu'on paye la moitié de sa commande dans le vent, entre le coup des snacks et des sauces ça fait 7€ dépensés pour rien !

Vraiment bien ! Viande de bœuf 100% Halal ✅ Le resto est propre et surtout je suis étonné de la rapidité des remise des commande à chaque fois c’est pret super rapidement ! Néanmoins… peu de personnel parle anglais ou français c’est dommage car je demande d’enlever le fromage on me repond oui mais ce n’est au final pas fait c’est dommage mais je pense que c’est juste un souci de compréhension 👍🏻 Petit + il on 2 étage et des toilette propre et des menus et sandwich vegan ✅

Wenn es frisch gemacht ist ....dann schmeckts ;) Guter Service und sauber geführtes Fastfood Restaurant. Gerne wieder.

Sehr nette Dame namens Derya hat uns bedient so muss es sein hier komme ich gerne vorbei

War schon mehrfach im BK. Das Essen schmeckt wie sonst auch. Allerdings scheinen die Mitarbeiter nicht fähig zu sein Bestellungen richtig zu lesen. In 90% der Fälle werden extra Zutaten nicht auf den Burger gepackt. Heute habe ich Jalapenos als extra bestellt. Was soll ich sagen, schon wieder keine Jalapenos auf dem Burger. Zwar nur 50 Cent, aber wenn man sich drauf freut. Werde wohl in Zukunft jeden Burger vor dem wegfahren auf Vollständigkeit prüfen.

Fast food classique mais wc propres comme partout en Allemagne. Hamburgers bcp + copieux que chez le concurrent (Mc....) connu internationale ment.

Ich kann die meisten Bewertungen hier nur bestätigen. Dieser Abend war ein Armutszeugnis. Die meisten Bestellautomaten sind out of order. Haben 45 min. auf unser Essen gewartet ( ich glaube der/ die Filialleiter/ in hat das Konzept hinter dem Schnell Restaurant nicht ganz verstanden. Obergeschoss durfte nicht betreten werden so das die Sitzplätze knapp wurden. Vor Damen Toilette entstand eine Schlange. Nochmal besuchen wir Burger King in Kehl nicht so schnell wieder. Eure Floskeln könnt Ihr dazu Sparen, wie wir machen das Essen frisch 》schön aber nicht 45 min. gerade für Eltern mit 3 Kindern eine Zumutung. Die Nachfolger unseren Tisches mussten verkrümmelt von uns übernehmen. Zum Positiven: Das Essen hat gut geschmeckt. Das Getränk konnte man theoretisch wieder nachfüllen ( haben nicht gemacht). Trotzdem auch hier mal wieder "Gut gemeint ist oft nicht genug" Wenn das Essen auf sich wartet lässt, dann kann zumindest der Getränkebecher schon mal den Gästen überreichen werden und was zum Trinken anzubieten. Es ist wie es ist in Deutschland bekommt Ihr nie den Service hin wie McDonald's auf die Reihe. -überforderrtes untebesetztes Personal Drive In noch im Nacken. Hat auch Vorrang sonst bildet sich Stau auf der Bundesstraße B28 von Strasbourg kommend. Überlegt mal Stau wegen unterbesetzten Burger King das wäre der Supergau deswegen können die Gäste in der Filiale etwas länger warten lassen. -Obergeschoss gesperrt gewesen ( Leute mussten mit "Enemene mu" auslosen wer als nächster den Tisch bekommt -Eine Toilette am diesen Abend Die Chefs also die Kaufleute der Burger King Ketten sind Sparfüchse. Es ist auch in Ordnung die wollen nicht viel bis gar nichts am Essen wegschmeißen. Das schmälert den Umsatz. Wenn dann mal gar keine Gäste da sind habt Ihr gar kein Umsatz mehr. Die meisten Burger King Unternehmer schaffen den Spagat trotzdem zwischen Anzahl der Angestellten und der Anzahl der der Gäste die bedienen werden möchten nicht. So das es oft mit astronomischen Wartezeiten verbunden ist. Das ist wie ein Vergleich mit der Pünktlichkeit und dem Service der Deutschen Bahn zu der Schweizer Bahn 😆 wie Tag und Nacht. Spart euch den Besuch und geht gegen über zu McDonald's die haben auch Sparcoupon vor allem Familien mit Kindern. Da habt Ihr euer Essen in 5 - 10 min. und auf das Klo könnt Ihr auch ohne lange oder gar keine Warteschlange ( nur traurig 😢 wo ich das miterlebt habe) Einziges Manko bei McDonald's der Angebot an Plant Based Essen. Wer damit leben kann ist dort besser aufgehoben zumindest in Kehl.

Personal ist scheinbar überfordert aus einer Cola eine Cola Zero zu machen am Drive.. man wird noch blöd angemacht „ich hab dich doch gefragt“. Die Cola war noch nicht im Becher 😅 ausserdem kann es hier in einem Fast Food Restaurant nicht sein dass man über ne halbe Stunde auf nach Bestellung warten muss.

Gewoon een drukke burgerking met (not so) fast food

Service rapide et équipier aimable ce qui est rare pour un fast food. Boisson à volonté. Grosse portion on mange tres bien et le lieu est agréable, il y a un étage un peu plus calme pour manger.

Le parking est tout petit, service pas très rapide, repas froid

Prix des menus élevés, pas de sandwich poisson dans le menu pour enfants!?le personnel pas très content si on demande une sauce..et aussi vous ne pouvez pas utiliser les points fidélité de l'application ouverte en France,je ne recommande pas

Etablissement propre... Je dirais que le seul bémol est que le personnel ne fait AUCUN EFFORT pour parler et comprendre le français alors que lorsqu'ils viennent chez nous, nous devons faire effort de parler allemand !! Dommage, sinon bon établissement