Burger King in Bruchsal

I'll be entering this store again. When I wanted to order at the terminals (large tablets for ordering) at noon on Wednesday, September 11th, 2024, several devices were in synchronization mode. Only one terminal was free, so a long queue formed. Ordering directly at the checkout counter was only possible with cash. As I was standing in line at the terminal, an employee walked up to me and asked me bluntly what I was doing here? I told her I wanted to place my order (2 people were in line before me). "Then why don't you go to the cash register? Don't you have any cash?" "No, I only have the EC card to hand" “Then just get money from the cash counter, it’s not that difficult to get money,” she said. Thank you very much for the extremely "friendly" manner. Very clumsy and annoyed answer, I have to say. That was the last time I entered this store. This woman (long brown hair with glasses and a headset) was more than just unfriendly. Never again

30 minutes for an order, really now?

Drinks were piping hot. Some ingredients were missing from the burgers. We got 0.4l of cola instead of the 0.5l we ordered. The cashier didn't give me enough change.

Very friendly staff, tasty burger menu, good value for money, large on-site parking lot

A good Burger King, the food was fresh, the tables and benches were clean.

We were at the drive in around 10 p.m. that evening. Employees with very bad German and quite unfriendly. We didn't get the food we ordered. I think it was something vegan or vegetarian, but it was inedible. Never again. The food there is not recommended.

I would like to give 0 stars but unfortunately that's not possible. Today was the last time my food was given out to other customers several times. It was at the counter for a long time. The staff was very friendly and I waited 40 minutes

If you want to spend more than 60 minutes without eating, you've come to the right place. Missing food is par for the course. 3 employees dance behind the counter, but apparently to the wrong rhythm. Dance of excessive demands. Questions are answered with very poor A1 German. Man Man Man Whistle King Bruchsal. So you can actually still get up in the morning.

On September 1st, 2024 I had dinner with a colleague at Burger King. Drinks machine was catastrophic, almost everything was empty so we only had Cola to choose from and then warm Cola. A few customers also complained that the drink was undrinkable. It wasn't clean. We waited 25 minutes for our food. The employee apologized, which I thought was ok. But condition of Burger King 👎 still needs to be worked on in terms of cleanliness.

Waiting 1.5 hours in the MCDrive for the food is really so ridiculous, how does something like that work? This store was last visited!!!

Everything as you would expect at Burgerking😄

Waited 30 minutes in the drive-in. And the same inside

Burger King Kammerforststr.3 I've always been happy until today, I've always looked forward to the Wopper Jr and I've always ordered the menu. But tonight I'm so disappointed 😞 the Curly Nasties looked like a leftover product, the Cola zero that wasn't there, so I must have Cola sugar-free tasted stale and it was warm and not even cooled. And then the Wopper Jr. I've never had anything like that in all the years I've eaten at Burger King. The meat tasted...I can't express it in words...rrrrrrr. ..... I don't want to talk about salad. Normally you would have had to throw it away. It was no longer edible. I even had pickles on the meat. Did you confuse it with a hamburger and quickly throw salad on it???? The Wopper Jr. wasn't warm either, it was cold. I will never go to this branch again.

It doesn't have much to do with fast food if it takes more than 15 minutes even though there aren't even 10 guests in front of me.

Burger King as you know it. The team is very friendly and professional.

That's a Burger King! Super nice “industrial ambience” that really looks good. Everything is very clean and the waitresses are very friendly and have a smile on their faces! The cheese on the burger was fresh and not melted. The fries are super tasty because no “old” fat is used. It's also very nice that you can get drinks again from the vending machine. Yes, you can also leave the store with a smile yourself. Thanks for that... What more could you want! 👍

Burger King! Tastes, looks clean, better than other fast food chains. Eating sometimes takes a long time.

In my opinion one of the best BK I've visited recently. The only one was the trainee who took longer to put the orders together. Otherwise clean, friendly staff, food was tasty.

Very neat, clean and perfectly located, with very good parking.

Inside, waiting times of 30 minutes are normal and drive times can sometimes be up to 60 minutes Disastrous and something like that is called fast food

Attention, this branch does not accept coupons or discounts via app! Unfortunately, this drastically reduces the price/performance ratio!

I usually make my own burgers. I get full and know that all the ingredients are fresh. If I were to rate Burger King based on the quality of my burgers, the rating would be poor. So I say mediocre. Regarding the service: 3-4 people stand around and wait until one person in the kitchen has prepared everything. Without a line, it took a solid 10 minutes for my order to be ready.

Waiting time is endless, food is ok, shop looks good

Fast food is the wrong term here - you wait forever for your food... the burgers are piling up but no one finishes the orders... Thanks for cold food...

Service has improved, but prices have become high and exorbitant.

The staff doesn't understand German, so unfortunately they couldn't order.

Long waiting time and cold food.

Ultra slow drive-thru switch…again. Otherwise everything else is at the usual and expected standard and quite ok, but not better either.

This is no longer fast food - the wait time is longer than in a restaurant

You can tell that the work is done with passion. Really nice staff and a clean place. The food is always fresh, even the cheese doesn't manage to melt, the burgers are so fresh☺️ really great, always a pleasure.

Very fresh and tasty :) Friendly staff, hardly any waiting time and a clean store ;)

The employee named Arish was very unfriendly, just threw the food in front of me and became very, very loud. He didn't want to correct my order and threatened to throw me out because I complained. It's just a disgrace what this man pulled off. 👎🏽👎🏽👎🏽

Very good atmosphere, burgers are just ok 👌🏻

Worst BurgerKing I've ever been to. Fast food no longer has anything to do with it if you have to wait 20 minutes for your food because the employees seem to be overwhelmed. And then the burgers sit too long and are cold.

Unfortunately, there can be no talk of “fast” food here. Waiting for 45 minutes with hungry kids is just not fun. The food was OK.

Nothing was working. We left hungry, cause the line to the desk moved so slowly. All The ordering devices where offline.

I would also like to give 0 stars if I could... I waited 45 minutes for my order... then the fries and drink were forgotten (I was almost too annoyed to notice) and to make matters worse, I didn't get home until I got home noticed that the two extra trace creams I paid for weren't included. An absolute disgrace... I've never seen such a chaotic shop in my life...and still charge a bunch of money for it...

The food tastes really good here. But if you get lost in the drive-in, you have to plan your time... a lot of time. I had to wait 30 minutes here with 3 or 4 cars in front of me...

Food preparation takes far too long.

Something happened there Much better than last year Food was now warm too

The air conditioning is just terribly cold in summer and winter... I won't be coming back

If you want to wait an hour for your food, this is ideal. This is not FAST food.

Like every Burger King but a large parking lot

Already twice when ordering in the DriveIn, something from the order was collected but not packed.

Extremely long waiting times in the drive-in. Orders are often filled incorrectly. Same condition 2 years ago as today

If I order PLANT BASED, I also want plant based and not chicken. But the main thing is to jump on the bandwagon and advertise it.

The drinks... Sheesh. Peach Sprite best.

At the drive thru, urgently check that everything is in the bag. The last few times something was always missing. But there was never too much.

Drive-in not everything included!!!

Incompetent service and dirty cups. Gladly again!

The food is excellent in such establishments. I did not find anything new for myself. There were not many people. But the tables were dirty. Ordered for three people. But they didn't add juice to us. And instead of a double burger with two patties, they gave an ordinary one. When they noted that the receipt was not what was ordered. They were also indignant that, well, we have already opened it. That's why we don't go there anymore

We actually eat here every now and then, but lately things haven't been going as smoothly as they used to. This time, for example, fries and burgers were cold. I don't drive home to eat, I eat right in the car. And if there's a person working at the counter who doesn't speak German well, then have fun.

BEWARE RIP-IN WHEN DRIVE IN! I ordered a King Sandae at the drive-in counter on May 12, 2024 around 3 p.m. This cost €3.99. There was no evidence of this. I don't know about the prices, I never eat there. But I thought the price was overpriced for such a small soft ice cream and after researching online I found out that I was being charged too much. That's probably why without a receipt.

King of the month the cheeseburger was sticky and not good.

I tried the whopper a month ago, it was very well made and fresh. That's why I'm back today. Unfortunately it had been lying around for too long so it had a different taste. The hot blondies and hot brownies are very tasty. The drink selection is large. 5 stars if only the burger hadn't been so lukewarm.

Arrived at 12:53 a.m. on Saturday A car in front of us had to wait at the intercom for over 10 minutes Exactly at 01.01 he lets him drive up and tells us the last car we have Never again. Dirty shop Old franchise owner was better. We understand that when it's time to finish work, but we'll wait 10 minutes for something like that.

Beste aan degene die dit leest. Het is vandaag 27 April (koningsdag) en ik was hier bij de Burger King. Ik had zin in een dessertje dus dat nam ik ook. Als ik het een score op 10 zou moeten geven dan geef ik het een dikke 4 op 10. Als u zich afvraagt waarom... De karamel is blobberig. Dit is geen fijne textuur in uw mond als u een ijsje probeert te eten. Het wordt vaak vergeleken met cum, zelfde structuur. Groeten ;)

Unfortunately, it has diminished significantly Burgers & fries cold and taste like old fat. Cola Classic is more like water than cola. Sorry, that could be better...

Unfortunately not for everything price tags e.g. E.g. fries. The lady at the checkout was quite reluctant and didn't want to

Unfortunately, the waiting time at this BK is now long and the quality of the food has decreased compared to before. In most cases, the drinks from the Freestyle machine were lukewarm. The air conditioning runs in both summer and winter, which means it is usually too cool inside. Overall, it's a shame that the quality has decreased.

Clean. Friendly staff. We'd love to come back.

Super. There is the savings menu here. You can also redeem coupons. Most of the time you don't have to wait. There are enough parking spaces and they are free.

Unfortunately. No. Good experience... Food was relatively ready but both whoopers were cold before they were brought to the table.

Drive-thru takes forever. Order not complete.

Solid Burger King that I like to go to, especially when Ms. Ewa is working. Seldom seen such a friendly employee in the restaurant. I can only recommend.

Despite the fast food chain, I felt like I was in a restaurant here. Very courteous staff (especially Ms. Ewa) and nice atmosphere. After one visit, I immediately switched from McDonalds to BurgerKing. Cheers!!!

Decent Burger King. Just like everywhere else. I think it's good that there is a choice between meat and plant-based for all dishes.

Very large parking lot and conveniently located

Very easy to reach. High quality standard...actually the best BK burgers in the area...here the special burgers are worth it because you really get something for it and nothing squashed like usual Clean toilets!

Unfortunately the chilli cheese nuggets are sometimes lukewarm and not crispy. Every now and then you have to throw away drinks and use the other drinks machine because either there is no carbonation or, like yesterday, the drink was watery. The urinals were an imposition because, in two out of three, the urine had not expired.

Already the 2nd time something was missing. And this time a big burger... As soon as the man at the cash register was asked about it, he became soggy. Even an apology would have been enough for me. After all, everyone can forget something from time to time. But that kind of behavior just doesn't work. Of course you can't get a burger either...

Ordered a double cheeseburger yesterday. But it was a completely normal cheeseburger. When I complained, a very unfriendly employee unpacked the burger, stuck two fingers into the burger, said it was a double, packed the burger back up and wanted to give it back to me!!! I thought I was going to puke! When I asked him if he was serious about me eating the fingered burger, he said quite angrily: "Why? I was just checking to see if it was right". I've never experienced anything like that! Without an apology or anything like that, I was literally slapped with a new, actually double, but absolutely carelessly made new cheeseburger. I will never eat anything there again.🤢🤢🤢

De eerste en laatste keer. Als de Keuringsdienst Van Waarde hier binnen zou lopen kunnen ze de toko direct. Één grote vieze bedoeling. Wij kregen de bestelling maar deze was niet compleet. Beneden was het een smeerboel. Wij gingen om deze reden boven zitten. Boven was het nóg erger. Er zaten vlekken op de muren bij de trap waar de eetlust direct van over was. Boven was letterlijk net als beneden alles vies en smerig. De prullenbakken puilde uit en als kers op de taart zagen we op de bovenverdieping een muis bij het verlaten van de Burger King. Nóóit meer!

Disaster in the drive in. 3 cars in front of us and a waiting time of just over 30 minutes. That is not how it works

It's a burger king like any other, but what bothers me is that I have to walk in every time I drive in, let alone drive back because parts of my order are missing or something similar. What I really like is that you can fill up/refill the drinks yourself can

Cheater!! Please be careful when returning your money! Older people in particular, 25 years old, rarely look at my change, but my colleague noticed it straight away. There was actually €6 missing! And the employee was already gone {the employee makes you look quick so you don't pay attention} after about 3 minutes he came and asked why we weren't driving further, if something was missing and then we confronted him, he had the missing €6 issued without apology as if he knew exactly what he was doing. If something like this accidentally happened to a customer, I would at least immediately apologize. Well, we didn't have the time or inclination to complain to the manager on site, otherwise our food would have gotten cold. Please be careful here! And it's definitely not embarrassing if you stop for a moment and count your money. Food tastes like any Burger King.

Once again we didn't get the burger we ordered. Gouda Lover ordered beef and got chicken. I don't eat poultry.

Clean, fast, tidy, well organized & above all delicious

New and the team still has to get used to it

Everything fits so far, very well maintained business, would be happy to come back at any time.

That's cool: The space is very high with industrial design, very bright and friendly, like the dedicated staff. A nice lady who has just started completes the orders so accurately that it's a pleasure. You can order at four terminals and there is enough space to sit. Eating is a pleasure anyway. I walked out full and happy.

Drive through only from 10 p.m. Waited forever, food cold. An outrage and impertinence. 02/16/24 back again. Tried, but sorry - 16 minutes is way too long 🤷‍♂️

Even though it is quite busy at peak times, there was always enough staff on duty and the waiting time flew by. If you choose Cola as your drink, you will only get Cola at the refill station, so it's better to choose a mixed drink, as there is more variety. The staff cleans and wipes the tables regularly, everything is fine.

Wrong order received and then still cold. Today wasn't a good day.

Sometimes you get the impression that nothing is prepared and you have to accept waiting times of up to 15 minutes! For plastics

The food was okay, but there is still room for improvement in the service and cleaning in the restaurant.

Drive in counter the lady always said please wait a moment, didn't understand properly and was cut off. One moment even lasted 5 minutes. Then two burgers were missing. So terrible service. Never again, no thanks.

The food is OK. I think it's great that there's a Plant Burger on offer. Unfortunately it wasn't very warm today. And I just didn't understand the drinks machine. I ended up with a mixture of Sprite and Cola in my cup. But it's probably my mistake.

Food top. But the room ventilation draws in almost every corner of the dining area. A bit fresh in winter.

No matter where you sit down, it drafts terribly and is cold, so the food is also cold. If necessary, you should check the air conditioning

By far the worst Burger King I know of. I don't know what's going on in the store. Ordering almost never goes smoothly. You order at the drive in box, then pay at the checkout and are always sent around the corner to wait. At least one burger is generally missing. The burgers available are usually lukewarm. The fries are like playdough and also lukewarm at most. Something urgently needs to be done here... The events are certainly not a flash in the pan. It happened three times in the last quarter. But sometimes you even get what you ordered. Notice! Never leave the farm before all the bags have been checked...

Haven't been there for years and was surprised at how consistent the quality was despite this long absence... However, the selection at a later time is simply unbeatable..

Mu experience was superb 👌 I really enjoyed my food and stuff was also nice to the customer 😀. I love it .my favorite place to eat .must visit fully recommended 👌 👍 ☺️ 🙂 😊

Relatively clean now, but something is SO OFTEN forgotten when ordering Almost every time with us, which is why we don't actually go to Burger King anymore but to the competitor... It's really pathetic to give customers wrong orders so often... Went there again today. The staff took a LONG time with our order and apologized, but despite the long time, one of the fries was missing and my special offer burger thing was swapped with a double cheeseburger, which is again annoying for me because of the money :( Really not recommended

Medium Burger King. You get your food quickly, but for us it was only lukewarm or rather cold. It was also very cold in the dining room, so you could have frozen something without a jacket. The Cola Freestyle machine is positive.

For the third time it says "we don't have any beef products"...then close the shop straight away...

Leckere vegetarische Gerichte. Touchscreen-Bestellung und abholen, super einfach!

Fast jedes Mal wenn ich dort bestellt habe, ist etwas bei meiner Bestellung fehlerhaft. Kürzlich musste ich erneut zurück fahren und reklamieren, weil ein Teil der Bestellung komplett fehlte. Es wurde der Vorarbeiter hinzugezogen, welcher unglaubwürdig schaute, ewig lang meine restliche Bestellung kontrollierte und sich nichtmal entschuldigte, obwohl ich schon vier Mal in kurzer Zeit zurück kommen musste, um etwas zu bemängeln. Als ich von ihn meine Bestellung nachgereicht bekam, warf er das Tütchen lieblos und wortlos auf den Tresen. Als ich mich umdrehte lies er meine große von mir zurückgelassenen Tüte laut hinter meinem Rücken. Ein unmögliches Verhalten. Wartezeiten jedes Mal unverhältnismäßig lang. Personal ist sehr häufig mit der Bedienung und dem Andrang heillos überfordert.

Schon öfters dort gewesen Finde den Soft-Drink Automaten sehr gut da man sich sein Getränk selber zusammenstellen kann Letztens mal Chesse-Onion-Fries probiert und die waren Sau geil

Für Burger King Verhältnisse Recht gut