Boutique Hotel Poppenbütteler Hof in Hamburg

Hotel with very nice rooms and mostly friendly staff. We really liked the breakfast buffet, there was a fine and sufficient selection. We'd love to come back.

So for a hotel with these texts on the website, my stay was absolutely disappointing in terms of price-performance ratio. The apartment is absolutely carelessly prepared. It smells of fragrances, 1 espresso tab, no water, 2 x fruit tea in a 65 sqm apartment for 170 euros. Absolutely no sense of how the customer feels. Conclusion: if you write texts like this and are a 4-star store, it has to be much better trained and coordinated. I'd rather go to a Motel One, or go full throttle to the Fontany with a top management.

Here is closed to wealth!. Shortly before 6:00 p.m. we wanted to extend our stay in Hamburg and book a room in this hotel. This hotel was recommended to us by friends. Booking was no longer possible online. We then called the hotel. The lady on the phone then explained to us that her booking system was already closed, but that we could come by. The room should then cost €165 instead of the €110 online price for manual booking. We can do without such hostile behavior towards guests.

Service was very disappointing, we were there for a long time and not once were we asked if everything was OK or greeted in a friendly manner. Even if someone was at the reception, they didn't even look up. At around 6 p.m. there was hardly anyone to be found in person. There was a strong smell of food/toilet in the hallway several times, not pleasant. Not child-friendly, our children were ignored and we were looked at strangely when we went to our room with our bags and children. Not recommendable.

Small nice hotel. The rooms are all individually and sweetly furnished. The staff was friendly and even brought coffee to our room. We'd love to come back

No disabled parking space!!! Our room 106 can ONLY be entered with light, even when the sun is shining. A dark hole and therefore completely overpriced. Only for people who want to get depression. Unfortunately a change was not possible.

Very far outside. Small bathroom. Friendly staff. But all in all it was pretty good. The bathroom is very similar. The shower and toilet are very close to each other. We stayed in the house for 1 night on business at OMR time, a late check-in was possible without any problems. My colleague reported ants in the room, I didn't have that problem. The breakfast was varied and good. If you arrive thirsty at night, you have no choice but to raid the minibar.

I was at an event there. The lady at the reception was very nice, but if you can't even get water from the hotel for 6 hours and have to buy everything yourself, I think that's an absolute nonsense. The fact that there wasn't even anything to eat and we weren't even allowed to eat in the room was an absolute NO GO! Then you could at least have something to eat upstairs, a small buffet, but not even that. I had to eat outside in the cold! Like a dog! And that in a 4 star hotel. It's a good thing that I don't have to rely on hotels here because I live here, but otherwise I wouldn't recommend it to anyone because of the miserable service that didn't even exist!

Wir waren mit unseren (Hotel-) Gästen frühstücken. Leider war es ein einziger Reinfall. Die nette Bedienung entschuldigte sich zwar mehrfach, aber warum wird vom Haus nicht besser geplant? Es waren 2 Gruppen mit je 20 Personen plus anderen Hotelgästen angemeldet …. dann weiß ich doch ungefähr wieviel Kaffee etc. benötigt wird! Es fehlte leider an Allem! Nicht empfehlenswert! Da diese Vorkommnisse nicht zum ersten Mal gepostet werden, muss ich leider davon ausgehen, dass die Hotelleitung sich nicht für Feedback interessiert. Warum dann noch bewerten?

Überteuert und Enttäuschend! Ich habe hier beruflich bereits mehrfach übernachtet. Mein letztes Besuch, führt zu dieser Bewertung. Ich habe ein Zimmer im EG bekomme, ein schlafen mit offenem fester war nicht möglich. Zigarettenrauch zieht ins Zimmer, da andere Gäste vor dem Eingang der Hotels rauchen. Die Einrichtung der Zimmer wirkt auch etwas in die Jahre gekommen, hier ist seit meinem ersten Besuch vor 6 Jahren nichts passiert. Die Rezeption ist Nachts nicht belegt, dies hatte bei unsrem Besuch nachts zu Größen Problemen geführt. Beim Frühstück war keine Milchalternative verfügbar am Samstag morgen. Diese war aus. So etwas ist heutzutage für mich inakzeptabel!!! Generell ist das Frühstück Basic und wirklich nichts Besonderes. Für Vegetarier und Veganer ist das Angebot sehr schwach.