bona`me Dortmund in Dortmund

I got so full for a good price. It's even worth taking people with you!

Great service and a great World Cup atmosphere!" I was at Bona Mee during the Summer World Cup to watch the quarter-final between Germany and Spain. Since I was alone, I couldn't keep getting up to get food or drinks. The general manager was incredibly attentive and told me to stay seated and enjoy the game - he would bring me everything. This attention made the evening perfect. Many thanks to the Bona Mee team for the great service!

Great ambience and a fantastic location 😍 the food is delicious and the service was a dream!!

"The food was very tasty and really well priced! The staff is friendly and also fulfills special requests. We were there when it was quite empty - I could imagine that it quickly gets loud when the house is full, as the room is quite large . The system of ordering and picking up food and drink yourself at the counter is a matter of taste, but overall a recommended visit!"

I went on the recommendation of a friend. The atmosphere is wonderful, peaceful. We went with 3 friends. We liked your music very much. I ate pita and beyti as food, it was very delicious and I could pack the rest and take them with me, they are quite big in size. Even though the idea of ​​getting up and buying the food yourself is not a good idea, I would like to especially mention the person working there, Mr. Lütfü, who was very helpful. We will definitely come again👍

Everything from the finest 👍🏻 Great ambience, delicious food and great service on top of that 🧿🧿🧿

I am so impressed with everything the food, service and cleanliness. I would especially like to thank Mr. Bicerikli. Dortmund has the best restaurant and the best food...🙏😋😊.

So unfortunately disappointing for me. I chose the restaurant based on mostly good reviews. The menu also sounded diverse to me at first. My husband and I had imagined a romantic evening with good Turkish food. Unfortunately, that didn't work at all on site. We got a seat at the "shop window" next to the door. We only noticed the ambience with beautiful oriental seating from a distance. This ambience was only present sporadically. There was nothing romantic about the impersonal atmosphere with scanning the menu on your cell phone, then scrolling back and forth all the time, picking up food yourself, etc. The selection of food on site wasn't diverse at all. For me, as a vegetarian, only one dish was an option; my husband, who eats everything, also had difficulty choosing what to eat. The starter plate with dips tasted really good, we were almost reconciled. Unfortunately we didn't particularly enjoy the main courses. Unfortunately, oriental food without a family atmosphere and personal touch doesn't suit me at all. We prefer good, well-known Turkish restaurants in Dortmund-Nordstadt!!

Been there for the first time. And what can I say??? Super!!! The dishes all looked and tasted great. We were given information about how things work in this restaurant. Everything else follows from the given stars. The staff was very friendly and helpful. Nevertheless, you had to pick up your food and drinks yourself from the outlet. This seemed annoying because the conversation was interrupted every time. But that's because of this concept. Nevertheless, we will visit this location again. The food was just SUPER great.

Delicious food, beautiful interior design, very nice staff

Service is largely self-service... The food is ok, but not a culinary revelation...

Unfortunately, the visit to the restaurant was disappointing. The taste of the food was okay, but I definitely expected more for the high price. The price-performance ratio was not right for me. The atmosphere was nice, but overall it wasn't an experience I would want to repeat.

The concept didn't convince us. The menu only has a QR CODE, so you then scroll back and forth, which is confusing and annoying. Then no service. That's annoying too. We wanted to chat with several people and enjoy the food together + at the same time, not constantly running around and picking up and scrolling again.... So we left without ordering anything.

Very very tasty. Had breakfast and thought I could order another meal. However, the breakfast alone is so filling that I can recommend it to everyone. I'll definitely come back and try it out bit by bit 😝🫶🏻

Everything was beautiful. The fact that it's self-service only is a bit worrying, but other than that everything was perfect and the food was very good.

The food is very good, but if you go there more often it gets boring. Always the same. Nothing new, or a daily menu with specialties would be great! Everyone who works there is super nice. Helpful and friendly. Rarely experienced such great service and also very family friendly! There are definitely all the stars for this! We like to eat there. 😃

Mega tasty Turkish food, very cozy atmosphere and large selection of drinks. I like to come every weekend.

So the taste is so bad that I definitely don't recommend it. Rarely have I had such a bad pide dough. The pastirma is lifeless and dry of poor supermarket quality. The cheese was solid. So that's definitely better.

We came here spontaneously, very tasty food, everything was perfect, except the waitress with black hair and glasses at the checkout was very unpleasant..

I was extremely excited about the selection of the restaurant and I have to say I was extremely satisfied, it was simply delicious. The staff is also super friendly, especially the lady who prepared my Beyti köfteli for me was very nice. I'd love to come back :)

New restaurant in Dortmund. We were there on September 20, 24 around 8:30 p.m. We had table number 19. We were immediately disappointed. The appearance is clouding! The ambience is beautiful but you can tell that the food was saved. Our food was completely burnt and charred. It was inedible. For the price this is impossible and incredibly cheeky.

Service 1 star because here, like at Vapiano, you are not served. Food was very good. The waiting time was normal & reasonable. A little too expensive in terms of price.

Today we ate at bona'me Dortmund for the first time. The first impression was that the system saved jobs (no service staff to serve). I also wanted to order a dish that was marked CHICKEN CURRY on the menu, but was unsuccessful because it was already sold out. The question that arises here is how can a dish that is marked on the menu and is supposed to be freshly prepared be sold out on a Saturday afternoon?! So far so good, then I decided on Chrispy Beyti & Sucuk, which in turn made his seahorse fat in a tub full :). My conclusion is that I don't need to eat there again. Price performance does not match.

Went there for breakfast at the weekend. Half the staff was cleaning etc. while we wanted to eat. It's not particularly pleasant. My wife had half her breakfast wrong. In principle, you pick up the food yourself and there is no service at the table. At these prices I expected much more. Unfortunately, more appearance than reality. There was no water for washing hands in the men's toilet. The staff was very friendly throughout. All in all rather disappointing unfortunately.

We had lunch at Bona'Me with a couple who were friends of ours. We quickly remembered the concept of a “pasta franchising chain”. The orders are placed at the respective stations and can then be picked up. The preparation was quite quick. The food was good but nothing exceptional. The dishes have been greatly modified and adapted to the local palate. We would have been more happy about authentic Turkish dishes. We were missing the sophistication and the variety of spices. We were full because the portions were generous. We would have preferred small but more authentic portions.

The food is very tasty and high quality. There is hardly any service because you have to get everything yourself. I sometimes find it a bit inconvenient because there isn't enough space at the counters for all the waiting guests. This leads to unnecessary crowding. The atmosphere is nice, it's informal and you enjoy spending time there.

A very nice restaurant. I really liked the atmosphere. The food and drinks were very good.

Sensational food Sufficient selection Good quality Attentive staff Good mocha Would love to come back P.'s. Thanks for the patch

The food is generally quite good. But there are much better options in the northern part of the city. And the concept just isn't particularly appealing. Service is non-existent and the prices are too high. This may work to some extent with Vapiano, but unfortunately it doesn't work here. Can neither particularly recommend nor advise against it.

Yeah, it was okay. Quite tasty but nothing special either. I didn't think it was great value for money because there's virtually no service there and you have to get everything yourself. The atmosphere seemed quite sterile. If you are starving this shop could save your life, if not I would rather eat somewhere else.

Food was OK but way too expensive

Restaurant with a really nice atmosphere, sensational service and super fine food...😊👍

The ambience looks very nice. It's almost like Vapiano except the food tastes really delicious. It was the tastiest beyti I've eaten so far have.

Starter plate was good, main course nothing special. The cards without prices are annoying. Some of the staff speak German poorly and the exhaust air was broken that day. After the visit you had to shower because you smelled like grease.

You can drink really great coffee there 😀.

The prices are way too expensive and my noodles weren't cooked properly, soup tastes very watery and for the price you could have eaten better.

We ate here today and we are all very disappointed and will definitely not eat there again. The ambience is just loud and uncomfortable, no matter where you sit. The guys who prepare the food are rude. No hello, no smile. It's not a service for us! You lose the desire to order. The olive oil at the place was old and rancid. The salad was quite ok. The pide (we had 2 different ones) was completely tasteless. Drinks were OK!

Beautiful restaurant Food was tasty and sufficient. Gladly again

I have never seen such a business. The food is great, the staff is sullen, the hospitality is a disgrace. Those who are going to go, friendly staff, do not wait. We came from another country, we asked for an internet password, they made us regret it. Oh my God, if there is a match again and something happens, I won't even pass by it.

Great food! We had the meze platter… the manager was very welcoming… all around 5 star

Unfortunately I was very disappointed I definitely ordered the dough (the bread) around the meat was very dry and hard .. but edible due to the sauce and the meat inside tasted artificial .. the dessert (cake) fell apart and was very cold and it was already too dry as if it were several days old! I was hoping for more from the restaurant! I hadn't even finished eating and someone came and asked if they could clean up, which surprised me because I still had food on my plate. The kitchen staff was friendly

Very nice, very tasty, great atmosphere for family and friends, the food is great, the drinks are great, the staff are also very nice and I think it's a great price. I would recommend it

Food is great! Staff is great and highly recommended! Hygiene is essential here! And a young lady with red hair, she is really nice, really helpful and polite.

Everything is always served fresh and your food tastes amazing👌

Excellent food, friendly staff. Everything worked out for us. You can sit outside very nicely. The selection is enormous. Menu via QR link, payment via consumption card. 5 Stars.

My visit to Bona'me in Dortmund was a complete success! This oriental restaurant not only offers a fantastic selection of delicious dishes, but also an atmosphere that takes you straight to the Orient. The decor is stylish and inviting, with a mix of traditional and modern elements. It immediately feels cozy and authentic. The menu is varied and offers something for every taste.

The food was very delicious. The staff working in the kitchen and service were both friendly and helpful. I recommend you to go and enjoy the warm welcome and taste.

It was very tasty, the staff was very friendly. Ambient great, I can definitely recommend it

The food tasted better than other shops around Reinoldikirche and the employees were so nice that they asked more often if everything was OK and if the food tasted good than once. It took a while for the food to be ready because the restaurant was full. Many people discovered the restaurant who had never been there before. I can only recommend visiting. the wait is 100 percent worth it.

I was there with a friend last week and we ordered something to eat. When the food arrived we found 2 hairs in it and told the owner. He was incredibly unfriendly and accused us of orchestrating the whole thing ourselves. Unbelievable, I've never experienced anything like this in my entire life. I would never eat there again, not because there was hair in the food, but rather because of the terribly unfriendly manner of the owner. I would never put money in someone like that again. Terrible.

No care was taken in cooking the food. It was like it was made just for cooking. My advice to future guests is: If you have good taste, I wouldn't recommend us.

There are not many options on the menu, the ones that are not very successful, I bought chicken farm hair and my friend bought the couplet. The taste of the food was terrible. They did not take any care while making the food. They need to improve themselves a little more in terms of service, after all, the customers who come there come for service.

We got a table for 2 people without a reservation because it wasn't very full. The self-service concept applies to food and drinks. We decided on Pide. The gentleman preparing the pide was very unfriendly. The Pide Black Angus was very sparsely topped with meat and also very sweet due to the extremely large amount of peach chutney. I think the price-performance ratio is overpriced, at least for the Pide.

I have no idea what the concept is trying to say. It's like fast food Turkish but without the Turkish flair. Been there once and that's enough.

Very nice atmosphere, incredibly delicious food and the friendliest staff! Really recommended.☺️

Nice restaurant food also tastes good. Location is great, you can find enough space.

Highly recommended, very nice staff. :)

I was at bona'me with my family today. The food was very tasty - there is also plenty of vegetarian options to choose from. We had lentil soup, a large starter plate and beyti (vegetarian). As far as the ambience goes, I was a bit disappointed. The wall decorations and lighting are in Kurdish-Turkish style, but the tables and chairs are more in a hip bar style. Plus bar music with bass. That doesn't really fit.

Might be the worst restaurant we've ever been to. My wife bought pita with Angus meat, and I bought chicken chicken. God forbid it was really awful. The employees are friendly, but since we were not full, there was nothing to do, I had to leave my meal unfinished:( They have their own ice tea and pomegranate sherbet. As you know, they added a sweetener or two to the soda, but I do not recommend it. And prices are above average!

The restaurant is a self-service restaurant. At the entrance you get a card with 50€. You have to hold this over a scanner at the serving areas for every order, whether drinks or food, in order to get what you want. In addition, everyone needs a scanning app on their cell phone to download the menu, there is no menu that can be handed to you. For your food order you get an electronic piper that is about the size of a beer mug. He beeps when the food is ready and you can pick up your food. However, if you have a disability, the service will of course bring you whatever you would like to table.

The ambience is well done, the tables are not too close together, only the music is a bit intrusive. The meze was very good, the side dishes were fresh and also delicious. Unfortunately I have to rate the service with one star because there is simply none. The concept is designed for self-service, you have to like that. For the prices I actually expect a reasonable service concept. Overall, we like going there because the food in this form is not available anywhere else.

Ambience quite ok but very high prices for very little food. It's similar to a canteen, you have to get everything yourself and you won't be served. It wasn't my case. We then went to another restaurant.

The food tasted very good. The menu has great dishes and a good selection. The service at the counters sometimes seemed overwhelmed and sometimes had difficulty understanding the order.

Very tasty food, the dishes look exactly as shown online.

The food tastes really good but is simply too expensive considering that you have to order and pick up the food yourself and also get your own drinks. Service is therefore hardly available. You don't pay more in similar restaurants with service.

The ambience is quite nice with the oriental lamps. However, you can hardly have a conversation there because of the music and the self-service concept doesn't add to the comfort. Unfortunately, the food disappointed me. The falafel had nothing to do with falafel. Everything was missing spices and fresh herbs. Quite expensive too. Any decent corner shop can make it tastier.

The music was too loud, the seating options were uncomfortable, and the food was disappointing. However, I have to say that the service and the staff were great. The employees weren't so friendly after that. One star However, 2 stars because of the service

The restaurant is located in the old Vapiano. The concept is also the same. Everything seemed very familiar. The reception was very nice. You got your cards and went to the table. When we got there there were no cards but a code to scan. I personally don't like it at all. The dishes are also missing numbers or something similar. Of course you can't really pronounce the names and then you always have to show your cell phone. I think this can be solved differently. As a starter we had the mixed platter. It was super tasty. I was disappointed with the Manti. I know this as a small dough product with yogurt and sauce. Here it was a shape similar to Maultaschen. Way too big. The taste is also rather conservative. Unfortunately, it wasn't that great But we will come back because There are still many things to try.

I would advise you to adjust the opening times. Stood in front of the closed door at 10:00 a.m. today! Lg

They have tried to add a modern touch to traditional Turkish food. Personally it is not bad but not what I was expecting. To illustrate they have avocado or shrimp pide's or meat pide with apricot jam. The personal is nice so as the atmosphere. The place is very clean with an open kitchen. If you want traditional food this is not your place but if you want an interpretation of traditional food than it is a different experience. I give 3 starts because of my expectations but I can see people really liking here. I might come again with a different state of mind and I think I would enjoy it more.

Something different that needs to be repeated. The prices are a little higher but worth every cent.

Never eaten such bad food. Unseasoned and hard. Meat probably from 3 days ago. Boss reacted cheekily and disrespectfully when we asked him about it. Not recommendable. Very poor performance from the store and the owner.

A great find in Dortmund! The food and service at bona`me were really excellent. The staff was friendly, and the restaurant is nicely designed and well organized, similar to Vapiano. The price-performance ratio is great! Unfortunately the toilets have lost some of their cleanliness, not necessarily dirty, but better maintenance would be desirable. Otherwise it would definitely be worth a full score. Still a great place for a good meal!"

Delicious Turkish restaurant, very tasty food...

Sorry but serving 3 olives and burnt bread on the starter plate is not possible. And it really needs to be cleaned properly, the ordering counter was already pretty sticky..

Absolutely recommended and very, very good Turkish cuisine. I was more than satisfied, very varied. If you like Turkish cuisine, this is a must!

We were there with 10 people. Talked about it twice on the phone. There was no children's corner for children, the high chair was too low for the tables. The older children were also bored. Since we weren't all there at the same time, we wanted to get food for the children and that overlapped with the rest of us who were just coming in. So we went back and ordered for the others. We were asked why we don't do everything together and divide it up... I told him that the first order was for the kids and the others were for the rest of us. I actually had to justify myself. Then we decided at short notice to surprise someone for their birthday and brought in cake. The manager arrived halfway from the side, speaking and mumbling. I was confused whether he was talking to me or himself. He reiterated that birthdays have to be registered and that costs EXTRAAAAA! I thought we would bring the cake ourselves for 10 people... what do I have to pay for and if that's the case, just book it instead of talking to me about it. These euros don't matter either. I mentioned it twice on the phone that it might be that way and nothing was said. Then he comes and gives me the information and then he says it's ok. If it's ok, then don't talk to anyone... The service was so bad. 3 girls are standing at the drinks counter, the tables are full of plates. You have to speak several times for anything to happen. I've already eaten in Cologne, but in Dortmund we should get together and change a few things.

Nice atmosphere, friendly staff but unfortunately not much choice and prices overpriced

I enjoyed coming to Bona'me for years and was mostly satisfied. This time I came here with my family and was absolutely disappointed and shocked at what happened to Bona'me. Just unfriendly staff, no smile on the face, overpriced. Charging €16 for a small breakfast is a lot. When I asked for bread in the kitchen, I was told in a very unfriendly tone that I had to pay extra for 2 loaves of bread. I'm not above it, but charging so much money and being so rude just showed me why my family and I will never visit Bona'me again.

Four of us were there for a nice dinner. The meze plate came incomplete and had a huge lack of taste. In the first round we ordered 2x Fanta + 2x Cola for the drinks, although the Cola were very warm. In addition to the meze plate, there were 2x Turkish Mercimek soup, very strongly spiced and very cold when I picked it up from the counter. Otherwise the main course: Ciftlik Köfte was A1. Sis Kebab also very tasty, especially the meat! We definitely missed the shrimp in the salad with shrimp; unfortunately there were only about 5 pieces on the plate. The fourth dish was Trüf Mantarli noodles, there could be more sauce on the plate, otherwise very tasty! Overall completely fine. Ask for an upgrade like in the restaurant in Düsseldorf when ordering. Order machines.

I've always really enjoyed staying at Bona'me, but a lot has gone downhill here... The new ladies behind the counter aren't really friendly, the food no longer looks or tastes appetizing. A pity!

I wouldn't give a star at all but I have to give one. We were there as a group of over 10 people, and the system was a bit annoying at first. But then the first person had 1 hair in their food. The second one had a broken tea glass that could have really hurt you...we were still accommodating and gave it a chance. BUT THEN THE WORST CAME... I had a SNAIL in my food!! 🤮 I'll upload a photo as proof. SORRY, but then we discussed that only my food didn't have to be paid for, but the others should pay, etc... there wasn't even a real apology. One of the people was a regular customer but this time you did everything to stop people from coming to this shop. Customer understanding is apparently not a top priority at this store... We also paid parking tickets for free... I feel really bad. In the end everyone had to pay for their drink and we left the store.

Don't you want to open a shop in Mülheim, Essen or Bochum 😉

Super delicious food...there is no service...you order and get everything yourself...nice ambience...the only thing that is a bit annoying is the noise...I would choose another restaurant for a romantic dinner 😊

We love this restaurant! Very large selection and always fresh and delicious! Every time we discover something new on the menu👍

I called on Valentine's Day to reserve a table. The lady on the phone told me that I didn't need to reserve a table for two people and that I would have no problem getting a seat. When we got there it took 5-10 minutes until we got a table. Then I wanted to order the food. I queued up to order hummus chicken curry Icelandic. After it was my turn, my husband said we don't have any bread 🍞 for hummus and I can't order the main courses there but instead order them in the next queue. Of course I was pissed and didn't want to let Valentine's Day be ruined. There is hardly any service or staff that can help you, so we went to the Italian restaurant and ate delicious fish and steak. Boname the first and last time never again.

The atmosphere at Bona'me is extremely pleasant, but the service was not entirely satisfactory. It was not possible to choose a seat even though the restaurant was hardly crowded.

Had a lovely evening with the girls! The staff was very friendly and attentive at all times (Enes). We will definitely come back :) highly recommended 👍🏽

concept very poor, Food is ordered with consumption cards limited to €50; Different stations for pita dishes, appetizers/salads, meat dishes… wanted something less carb-heavy, so I ate kofta ; but then a bad surprise: No kofta in the evening, only available for lunch. then I ordered Pita mite Meat&Cheese; the meat was already burnt to the point of being inedible and extremely dry; the “chees” was analogue cheddar ☹️. Girlfriend had chicken Beyti, very dough-heavy, little meat, drowned in sauce, very mushy. Friends had other pita, but left half of the pita, which wasn't that big anyway! Service very rude, flippant answer to our questions; use the first names as if you were related or related by marriage? Ambiance is actually nice, but too loud! We regret the experience and will definitely not eat there again!

The Vapiano system wasn't for me. Price-performance wasn't right. The store is too overpriced for the fact that you save on exposure, you have to serve yourself and the employees don't have fun or interest in their work. The women's toilets smelled of something indefinable. If you're looking for an overpriced restaurant where the employees also put your mood down, you've come to the right place at Bona'me. One star for the friendly receptionist.

The food was not as expected, we were very disappointed, Bulgur pilavi was simply cold, dry and without any taste, the Izmir Köftesi were disastrous. This is definitely not what oriental cuisine tastes like.

The atmosphere in the restaurant is nice and the staff is friendly. I don't think the self-service concept is that great because people at the table get their food at different speeds. Unfortunately I didn't find the food very good. My dish was oily and I have had a similar dish at other Turkish restaurants in the city with much better taste.

At the entrance everyone receives a payment card... The bistro tables are too narrow for me but they are nice... unfortunately the bistro stools become very uncomfortable after a while... you have to order food and drink yourself at the various counters... you need a cell phone to see the menu...eating was quick and tasty 😋

Very tasty food :) Mega cocktails :) Music too loud for me... hence 4/5 stars in "Ambience"

Always my pleasure. Very tasty food! Unfortunately no nice seating. According to the map you can't get everything. Dortmund has to hide behind other cities in terms of ambience and offerings.

Delicious food, something different and a nice atmosphere. Drinks are also great 😄 and you'll definitely get full. ---------------------- Delicious food, something different and a nice atmosphere. Drinks are also great 😄 and you'll definitely get your fill.

The service was super nice, very attentive waiters. The ambience is very nice, but unfortunately the music is so loud that you are forced to talk loudly and this unfortunately becomes apparent after 20 minutes at the latest with a headache. Unfortunately the food is a disappointment. I gave the store a second chance yesterday after I was very disappointed by the rather overpriced breakfast. Unfortunately it's a disappointment for the palate as there is better food around the corner for half the price.

Normally very tasty, unfortunately today it wasn't tasty, very greasy and not freshly cooked.

Everything was very nice, all the staff were friendly

I found the food quite greasy and not very seasoned. It was heavy in my stomach for a long time. It really used to be much better