Bistro Augustus in Bernkastel-Kues

Arrived at the door on Sunday at 6:30 p.m. Closed the door, knocked and called. There was no response, although staff members could be seen from outside and noises and one's own calling could be heard. Went back after calling 4 times.

Since my bad review was removed at the owner's request, I would like to reiterate that I was served a really bad burger here and that the service, while nice, was still poor.

Don’t recommend eating here. The service was weird and not at all friendly, had to ask for everything except the menu and the waiter was often nowhere to be seen. The food was mediocre, we did have hairs in our food. The plants as decoration was an awful choice, bugs everywhere, we had to leave half of our drinks because of the bugs in it. We did get schnaps or espresso with the bill which was something nice but I wouldn’t eat here again. The reviews of previous years are good because that were different owners, last years we found this a good place but not anymore.

The food wasn't particularly tasty. The schnitzel was obviously from the freezer, and the sauces tasted strongly of those from a packet. However, the service was good.

Well, what can I say? The view is stunning / mega / simply fantastic... The "restaurant" isn't... Sorry 🤷‍♀️. The service and food 🤔 we'd rather keep quiet about that... Only one young man (who probably just started working there) went above and beyond and apologized often... A little tip: if employees absolutely have to argue, don't do it in front of guests!!!! And also not in the kitchen when the door is open!!! And also important: clean!!! This place COULD be a gold mine!!!!...