Bistro Augustus in Bernkastel-Kues

Arrived at the door on Sunday at 6:30 p.m. Closed the door, knocked and called. There was no response, although staff members could be seen from outside and noises and one's own calling could be heard. Went back after calling 4 times.

We were there yesterday; the food was delicious, and the service was very friendly and prompt. We'd love to go back!

Lovely restaurant. We stopped in after a hike for a tarte flambée and a glass of wine and were completely satisfied.

We also got some last-minute food here on Easter Sunday. Both the schnitzel and pizza were delicious, and the staff were super friendly.

The first negative experience came as soon as we entered the restaurant. The lady at the counter, where we waited patiently, calmly carried on pouring beer. No greeting, no good evening, or anything else. It was only when we spoke to her that things started to get lively. After we were assigned a table, our orders were taken. It took about 15 minutes for the drinks to arrive, and another 10 minutes for the food to arrive. Unfortunately, there isn't much good to report about the food either. The chicken breast was so tough that less than half of it was edible. Criticism of this was deliberately ignored. The gyros were crispy, but the pieces were too big for my liking. The pork fillet skewer was unfortunately dry. The side salad was inconsequential and poorly presented. The height of impudence, however, is the fee for exchanging sides. The chicken breast was supposed to be served with fries and rice, whereas the Hermes platter was originally supposed to come with rice and fries. It was implemented, but they charged 80 cents each, without any prior notice. You have to be able to do that, especially since you're not throwing complex compositions out the window; you just need a different standard side dish on the plate. But Bernkastel brings new guests to the restaurant every day, so you don't have to be customer-oriented. My conclusion... standard snacks in a restaurant atmosphere... isn't necessary.