Best Western Premier IB Hotel Friedberger Warte in Frankfurt am Main

Very pleasant hotel with friendly staff and an appropriate atmosphere. The rooms and bathrooms are large enough so that you don't feel cramped. Depending on the room, however, street noise can be annoying, at least when the window is open. It is also not close to the center, but the center can be reached by bus or tram in 15-20 minutes. The connection to the motorway is very good at around 5 minutes.

Unfortunately I have to revise my assessment. Unfortunately, the hotel is unable to issue an original invoice. Due to the system, only invoices with COPY as a note are available. Unfortunately, IT has taken over the management of the hotel.

So the location is great, if you want everything is within walking distance. The service team at the breakfast buffet is great. You can only be friendly when checking out. I was there as a truck driver with a truck. Since there are truck parking spaces only 4 km away, you should expect an extra 15 euros per day for a hotel parking space. (2 truck/bus spaces are available). Unfortunately I have to say that my room was very dusty, especially under the bed. The sink and bathtub worked like this. Tiles broken, wall damaged and the toilet, well, the seat was definitely not delivered that yellow.

Oh well. Nice hotel, right at the intersection. Unfortunately the staff doesn't seem to communicate with each other. Despite booking a late checkout several times for at least 10€/h (including the "do not disturb" sign), you are woken up promptly at 11:14 and shown out of the room. Of course you still have to pay, even if only 50%.

Great hotel, good breakfast, not far from the center, public transport at your doorstep

In total I stayed at the BW Hotel for 7 days including breakfast and took advantage of all the offers there, so I think I can give a small impression of the hotel and its offers. 1. Entrance to the underground car park is quite narrow and steeply downhill. The entrance could have been a little wider and a little sharper, but with care and consideration it works. 2. The elevator is modern and fast. 2 pieces available. 3. There is no room service that comes regularly, but must be ordered. But it works. 4. The rooms are good to very good. The bed is soft, could be a little harder. The pillow is very soft, which gave me trouble sleeping for a few days, but after 3 days I got used to it. But the cover made me sweat on warm days, which wasn't great. The Samsung TV is normal, nothing special. The minibar is empty, but can be filled upon request. The bathroom is ok. But no shower, but a tub in which you can shower, which is not contemporary in my opinion. Furniture is good. 5. Breakfast is the highlight. Always freshly prepared and a very high selection at an open buffet. 6. There is also a fitness room, which is a little sparsely staffed with 3 machines. An ergometer, a treadmill and a multifunctional system are enough to sweat, but a few more machines and more weights would have been better. 7. The sauna is very good. 2 pieces to choose from. 8. The service is friendly, competent and always ready. 9. There is a Thai restaurant within walking distance and a pizzeria a little further. 10. The prices for the rooms and breakfast are very good for Frankfurt standards. But the prices for lunch or dinner or something else are very expensive. Better to eat out. I would recommend it again and again without hesitation and would go there again myself.

Michael, I have spent the last 10 days at your Best Western. I had a wonderful stay! I want to point out 2 individuals that were very service oriented and displayed tremendous work ethic. That is Jan and Jill. They worked the restaurant and bar in the evenings. Those two were tremendous! Darren

Party noise until well after 1am! Sleep was out of the question. After complaining we were given another room. There were two of us at the reception, we had booked a double room, but the replacement room turned out to be a single room! Key card didn't work either. After a total of 45 minutes in the middle of the night, we had another double room, where the noise could still be heard, albeit a little quieter. Key card didn't work here either. Luckily we took all our things with us straight away, so we were saved from even more trouble. Still, not recommended, not again. Party events that last half the night are apparently preferred here over normal hotel guests who want to sleep at night.

Perfect if you have to go to the US Embassy. Large rooms with balconies. Very quiet towards the back. Air-conditioned.

Good hotel with reasonable price. Thanks Remon for awesome customer service.

We were able to spend a few days there. For breakfast There was always enough available, and I think there is something for everyone, unless you have a lactose intolerance, then dairy products are limited. It was always refilled quickly when something was empty. To the service There is nothing wrong here, quite the opposite. The service was always very committed and helpful. I have never experienced the staff being negative towards us or anyone else. To the room The furnishings look good and are perfect for staying overnight. Negative was: The shower head holder was broken. This kept slipping down. The first time straight to the head. The ventilation system in the bathroom hadn't been cleaned in ages. This could be seen with the naked eye as dust and other buildup was clearly visible on the lid. When you remove the lid you can also see that the fleece underneath is torn. Which in turn may have caused mold to form on the silicone joints in the shower. Because there is no longer any ventilation in this bathroom without a window. That the cleaner doesn't notice this?

Good place, bar in lounge, great breakfast. Expensive parking but free alternatives in the area

The Staff were so friendly and helpful and polite they helped us whit everything

It was ok for 2 nights, the beds were way too soft for us and the windowsill was very dusty

Perfect hotel for a short break in Frankfurt.  ÖVP connection is approx. 200 m away. After 7 stops with tram number 18 you are in the center Although the hotel is right on the main street. Our room was in a quiet location facing the motorway. The room furnishings are a bit older, but clean and in no way shabby. The air conditioning works very well.  Even when the outside temperature was 33 degrees, we had a cool room. The staff was always friendly and helpful. Breakfast was tasty and sufficient. Little information for the cleaning staff: Please also clean the windowsill otherwise everything was perfect. We can definitely recommend this hotel without hesitation.

We stayed there as a couple in a 2-bed room. We felt comfortable and the beds were comfortable. Unfortunately there was dust on the counters in the room. Especially in the area where you could make coffee or tea. The breakfast buffet was rich. I found the glasses for the orange juice to be too small at 100 ml. There was no yoghurt in the cereal corner. The service was very friendly and accommodating.

Great hotel. Been there 3 times within a year so far. The rooms with a balcony/terrace are great, the standard rooms at the same price = very good standard. Water 0.5 liters and some café tabs in the room for free. Working refrigerators in the rooms (empty) but cool well. Great service, underground parking for an additional charge.. Top location, tram and bus stop 150 m away.. Connection directly into the city center to the Konstablerwache... Opposite Friedberger Warte, restaurant with delicious cuisine and Frankfurt specialties

Beautiful and modern hotel, with gym and sauna, and a buffet breakfast with a little bit of everything. Little bit far from the city center thought, and the gym is sooooo small.

Very good food, the rooms for the meetings are very warm. I think the air conditioning is not working properly. Otherwise, the service, cleanliness and speed are very commendable. By the way, the fish is fantastic

A wonderful hotel, the place in general is quiet, the size of the rooms is reasonable, the furniture is clean and excellent, bathroom utensils are available, the breakfast is normal and not varied, and the brother Osama from Morocco at the reception has wonderful treatment and excellent manners.

The hotel has good service and is a comfortable hotel. Only bathroom drains are problematic

Breakfast included but two fried eggs cost €3, really ridiculous! And fitness studio means small room with a bike, a treadmill and a multi-machine. Overall it's ok to stay overnight but why offer such a presentation! Then just leave it! And yes there are scrambled eggs and boiled eggs. That's why it's difficult to understand why the cook makes the scrambled eggs but then you want to increase the average contribution for breakfast for the fried eggs. I don't feel comfortable with such business practices these days. And even if you let yourself be lured under the in-house gym when booking, it has nothing to do with offering “at least” something. But these are also business decisions that you make and have to accept as you write. That's why it's important to me to express my opinion and everyone decides for themselves whether the price-performance ratio corresponds to their expectations. I was dazzled by your performance or had different expectations.

Absolute useless staff. Paid upon arrival but paid too much. Said the woud take care of it when we checked out. After some days emailing they come up with now it has been too long and they keep my money.. Not worth while visiting and trust in their service and operation is far from anything you want to support. Not recommendable

Great place to stay for the price. Really easy access into the city. Staff was great and helpful

Practical, clean hotel in Frankfurt, good mattresses. The only downside is that the cannon heating in the bathroom is not adjustable. I slept with the windows open and the bathroom door closed

It is quite warm in the room at this time of year. Opening the window is not possible due to the busy street and tram. Breakfast is excellent and plentiful.

We had two relaxing days in the very pleasant hotel. All employees were in a good mood and helpful where necessary. The room was spacious, modernly furnished to a high standard and spotlessly clean.

Room service, only by advance order, not acceptable for this price. This also means that missing toilet paper or facial tissues are not replenished. Room cleaning must be ordered. If not, then the entire service will be lost. This is misleading. Housekeeping is not service! Uncomfortable in the lounge as there was a lot of noise from the guests present. However, service there was friendly and good. Rooms are standard without much comfort.

Very far away from the city center. Unwelcoming staff. We had dirty sheets in the room. Low quality for the price

Staff very polite and hospitable, location on the main transit route, no problems with getting anywhere. The morning breakfast was amazing. Overall a great hotel, I will stay there again in the future.

Rooms really. Contrary to the reviews, breakfast services were rather poor. Hefty parking fee...

It was very pleasant and I can't complain

Nice hotel with very friendly and helpful staff.

super Frühstück, sauber Zimmer, etwas zu weiches Bett (aber das ist Geschmackssache)

Oh so so not like the other Best Westen

Przytulny hotel blisko ambasady USA, idealne miejsce na nocleg kiedy masz coś do załatwienia właśnie w tym miejscu. Jest nieścisłość w opisie pokoi na stronie www - jest napisane, że jest mini bar, a po otwarciu lodówki w pokoju jest karteczka, że zapraszają do baru na parterze. Acha - dziwna sytuacja z telewizorem - odbierał tylko jeden kanał, na pozostałych był tylko dźwięk bez obrazu. Co więcej- w pewnym momencie tv się zawiesił i musiałem wtyczkę zasilania odłączyć bo nie reagował na pilota. Garaż podziemny 19 €, ale w zamian za członkostwo w programie Best Western jest za darmo i z takiej opcji skorzystałem.

Жили три дня.В номере ге разу не убирали. Бар работеет как хочет персонал. Приехали в субботу в 22-10 не обслужили в баре. Мы туристы , в Германии пиво номер один из рпзвлечений. Паркинг 23 евро в холодном подвале , воду для проживающих наливают из под крана в бутылки и ставят а номер. На пять звёзд только огромная тележка.

Ich wollte das Hotel aufgrund der Location echt mögen. Aber das erste negative Ereignis startet mit dem Check-in. Der ist früher möglich, ja - aber nur mit einem Aufpreis von 10€ pro Stunde. Im Zimmer erwarten uns zwei Einzelbetten statt einem Doppelbett. Ohne vorherige Nachfrage. Konnten wir aber zusammenschieben. Die Betten selbst waren für uns auch sehr bequem - wer es nicht weich mag, hat hier vielleicht Probleme. Die Lage war echt gut, die Zimmer sehr sauber.. Am Abend in der Lobby waren wir von den Softdrink Preisen von 7,80€ für 0,4L echt überrascht. Frühstück war lecker aber eine Stunde vor Ende leider schon viel vergriffen und nicht mehr nachgefüllt. Die größte Enttäuschung war der Service am Morgen. Leider hatte ich meine Zahnbürste vergessen und mir wurde nach Abgabe meiner Zimmernummer zugesagt ich würde um 9uhr etwa eine Zahnbürste vom Housekeeping erhalten. Nicht passiert. Ich habe dann das Housekeeping danach noch 2 mal angesprochen und bis zum checkout um 11 Uhr trotz Zusage keine Zahnbürste erhalten. Leute, das sind echt BASICS. Das muss funktionieren. Alles in allem also irgendwie unzufriedenstellend und von den in den Kommentaren stehenden „Mitarbeiterschulungen“ zum Thema Kundenzufriedenheit sicherlich nichts passiert. Hier hat Profit definitiv eine höhere Priorität als die Kundenzufriedenheit.

Was a great hotel. Very clean, staff very polite and accommodating, location was on major transit route no issues getting anywhere from there. Morning breakfast was great selection to choose from. Overall great hotel will stay in again in future.

Also bis jetzt muss ich sagen das ich schon mal sehr sehr sehr unzufrieden bin. Morgen reise ich wieder ab und sollte sich das Blatt hier wenden werde ich meine Rezension definitiv korrigieren. Wäre ja unfair wenn nicht. Warum bin ich bis jetzt unzufrieden? Ganz einfach : Bei der Buchung wurde mir telefonisch gesagt das ich ca eine halbe Stunde vor Ankunft anrufen soll dann würden sie auf meinem wusch die Sauna einschalten. Was der Grund für die Buchung in diesem hotel war. Gesagt getan. Eine halbe Stunde vorher angerufen. Sehr nett am Telefon...Ja wird gemacht .... Angekommen und auch nochmal hinterfragt ob die Sauna nutzbar ist. Da wurde gesagt nein warum? Die wird erst ab 16 Uhr eingeschaltet. Was komplett dem widerspricht was bei der Buchung oder auch vor einer halben Stunde besprochen wurde. Desweiteren wollte ich gegen Endgeld mein Zimmer auch wie besprochen früher beziehen, was jetzt auch nicht möglich ist. Jetzt sitze ich in der Lobby und verfasse die Rezension. Ich hoffe der weitere aufenthalt wird besser oder bzw wie geplant. Bis jetzt hätte ich auch ein deutlich günstigeres hotel nähe des Flughafen buchen können. Fortsetzung folgt...... So nun wie versprochen bearbeite ich meine Rezension... Als ich meine Rezension abgeschickt habe ist ca 5 Minuten später eine nette Mitarbeiterin des hotels auf mich zubekommen und meinte das wir nun einchecken können, und sie meine Rezension gelesen hat. ( Das ging ja schnell ) Sie hatte mir erzählt das sich das ja alles um ein Versehen handelte. (Der Klassiker wenn was nicht klappt ) Man hätte die Wochentage wohl verwechselt. Naja. Auf jeden Fall war die Sauna dann auch betriebsbereit und alles in allem sehr angenehm. Das Frühstück war in Ordnung. Nur leider gab es keinen Orangensaft was eigentlich zum Frühstück dazugehört. Zimmer waren auch in Ordnung.