#BERTS‘ friterie in Kassel

Everything was perfect. Cool burger joint. We'd love to come back. The currywurst with fries and burger were perfect.

We were a ravenously hungry gang of 10 people and happened to storm Bert's friterie. The super-fun team served us amazing food super quickly and incredibly deliciously. Great burgers, amazing fries!!! Awesome, thanks!!! #nevercomeagain ;)) #superbaldhead

Juicy fries, good tap water and friendly staff

The best burgers in town. The Oklahoma fried onion burger is a must-try.

Bert's has now become my main stop in the city center when I'm hungry and want to fill myself up. They not only serve ultra-delicious poutine, fries, and loaded fries, but also offer good burgers in set meals, etc. Bert's is priced in line with a set meal from other fast-food giants, but tastes ten times better and is also filling. The fries have a fantastic selection of toppings, and if you don't want any toppings, there's also a wide selection of sauces, all of which are delicious. The burgers are also delicious. The ambiance in the shop might take some getting used to for some, but I think it fits the shop very well. I highly recommend Bert's, especially if you're just visiting Kassel and need something quick but good to eat!

We've ordered from there twice now, the food is really delicious but the first delivery took about 1.5 hours and the second time they made us wait an hour, then canceled the order and stopped delivering to us even though we ordered 1.5 hours before closing time.

Visited on recommendation, stayed out of conviction. Bert's friterie served me the best burger I've had in a long time. Even though there were some waits due to the busy hours, the result was more than worth it. The place itself is chic, and the staff are very attentive. The Oklahoma Double Smash Burger was a real treat. Juicy, well-seasoned, a delight for the palate. All burger connoisseurs from near and far shouldn't miss this. Unfortunately, I didn't have enough time to devour another poutine, but what I saw at the tables around me gives me hope for a return soon. True to the motto: Here I am people, here I dig in.

Always good food, friendly staff

I arrived at the restaurant 10 minutes before closing time this evening, just hoping the kitchen was still open. However, I was very pleasantly surprised by how warmly and hospitably all the staff welcomed me, even though I was busy keeping the place running right before closing time. Many thanks to the warm and accommodating team; I felt very comfortable! The food was delicious, especially the smashed cheeseburger!

Small but nice. Self-service. Delicious, fries with a twist.

Great shop and really delicious food😍

Best place to shop quickly or when you have time. Never disappointed.

The fries taste amazing 🐷 delicious, and the overall quality is very high and, above all, always absolutely fresh! The burgers are amazing, the best you'll find anywhere!!! And the staff are all really nice!

I had a cheeseburger, which was delicious. The atmosphere is very nice. All the employees, except for one, were super friendly. Only one employee named Daniel was extremely rude to us.

Saturday afternoon, I encountered four waitresses, each one in a worse mood than the other. No greetings, everyone just pulled a face... That was the last time. It's a real shame that the cheerful young man is no longer there. The food took half an hour to arrive, and it was cold by the time it arrived. Never again ...

We've ordered from Bert's Frittierie several times because the food is truly delicious – there's nothing to complain about! The quality and taste are top-notch and exactly what you'd expect from a place like this. What's always disappointing, unfortunately, is the delivery time. You sometimes wait up to two hours for the food to arrive – that's simply too long. Even worse: You can't reach anyone by phone if you want to ask what's going on. You feel completely abandoned and simply can't rely on the food arriving on time. As much as we like the food – we won't be ordering again in the future!

The burger has the potential to be among the top three internationally! The best smashed burger I've ever eaten. The fries are 10/10! The only thing missing is a rock-solid milkshake, which would make it 10/10 overall, but even without the shake, it's 9.5/10.

Unfortunately we had to wait longer, but the food, both burgers and fries, was very tasty

Very nice and friendly staff, always in a good mood and reliable and accommodating

My first time at Bert's Friterie, I ordered classic currywurst with fries. The fries weren't too salty, and the currywurst tasted okay. The fries are made from mashed potatoes, and I'm a big fan of homemade ones. There are burgers and bowls to choose from, too. The restaurant isn't far from the train station. You can eat there without hesitation. I give it a 4.0/5.0.

Sorry, no-go, over-salted fries, no service, and the prices are extortionate! Never again!🫣

It was delicious, but the portions are ridiculous. The large portion is like a small one, and I don't even want to know how small the small portion is. Not even remotely filling up on fries for €6 is pretty outrageous.

One of the top burgers in Kassel. People who wait 30 minutes for a currywurst and give it one star have lost control of their lives! The burgers and fries taste great; that's all you need to know.

I was really excited to come here, as I've only ever had smash burgers in Berlin. Unfortunately, I was completely disappointed here. For €10, you get a tiny, soggy burger without fries. The burger was also burnt and really small. The staff was also really unfriendly. What a shame.

Update July 2022: The food is still good, nothing has changed! Keep it up! Ordered there today. The smashed burgers are super delicious. The poutine, however, was amazing. I'm not usually a big fan of fries, but I've always been into poutine. Both the classic version with gravy and cheese and the cheeseburger version I had were truly impressively delicious. The ingredients were all fresh, and the fries were far better than the typical frozen takeaway. The burgers were juicy, and the buns looked like they didn't come from a Metro supermarket. The price/performance ratio is truly outstanding for the quality you get. €30 for two burgers and two (really large) poutines is perfectly reasonable. We couldn't quite finish the portion between the two of us. The delivery time was quite long at just under 2 hours. But hey: It's Sunday, it's COVID-19, and I knew it from the comments. Given the location, I can well imagine that Berts' wasn't intended as a delivery service, but rather for walk-in customers. Unfortunately, that's largely out of the question due to the coronavirus pandemic. We will definitely order from here again and, as soon as the coronavirus pandemic allows, we'll stop by in person!

Great burgers, good food. I'm happy 😊🍔

Mit einer der besten Burger die ich jemals gegessen habe! Nur zu empfehlen. Ich hatte den Pastrami Burger und Pommes. Portionen sind auch sehr gut!

Fries like in Antwerp (Belgium), Berlin currywurst with Bert's special homemade curry sauce and powder like in Berlin. Always good music, often great party music in the evenings, super nice staff, funny decorations, definitely my favorite shop in Kassel for fries for years. It doesn't get any better. Just come by, but please not all at once, I also need a seat haha.

Top shop. Always nice and tasty

We were here on May 2nd, 2025, although we always like to come here, on that day there was a catastrophe waiting for food for half an hour, although everyone after us got their food quicker than us, only after warning twice did we get our food, I have to say that my food was not fully prepared, it was missing green stuff that was in the description, we are thinking about whether we will come back here again.

Really good fast food restaurant. There is a great selection of vegetarian, vegan and meat dishes. I particularly like the different versions of the poutines and all the sauces. It's always a taste experience. The food is always ready quickly and the staff is very friendly.

It used to be really good, but unfortunately it has deteriorated considerably. Ordered for 6:30 p.m., delivered at 7:15 p.m. and then 1/3 was forgotten. Unavailable by telephone.

Unfortunately, the best burgers and fries in Kassel are still only mediocre. Any halfway ambitious hobby chef can do it better. What I find particularly cheeky is how rude the staff is (4/4 visits, different employees).

Whenever we are in Kassel, we stop here for dinner. We have never been disappointed. The method of preparation is simply great and the taste is perfect. I can really warmly recommend it to everyone.

Yesterday I had to wait over 30 minutes for my currywurst fries even though 3 people behind the counter were frantically trying to process the guests' orders. The shop wasn't even half full and yet the orders at the next table (without tomatoes and onions) were not carried out correctly. Bert should really try to optimize the processes, because every snack bar manages to put a currywurst fries on the plate within 5 minutes.

Was there for the first time and was completely fine. The food was great, the service was friendly, the only drawback was the waiting time, but it was worth the wait.

It was tasty but there is still room for improvement Staff was like you weren't wanted

Citizens have lost a lot of quality even though the patty is smashed raw in the middle due to too many orders. Berts is ruining the business in the city with the deliveries. My suggestion is to close the shop and just concentrate on delivery and offer normal prices for delivery and not 18€ for a citizen. It's really sad that the best citizen's shop sucks like that. Waiting time for a citizen of 1 hour is just too much and if it's still raw it doesn't make it any better. It was actually there every week but I'll avoid it from now on. It's a shame

Very unfriendly service for clients it’s 0, taking to much time and quality it’s just not worth

The food is good, but the personal waiting time was far too long

I was actually always very satisfied. I won poutines twice in an Instagram competition, when I wanted to redeem it I was told it wasn't possible because the boss had changed. It's a shame, it could perhaps have been mentioned in the competition. We also waited a long time for our food and then got the wrong one. It was very disorganized on site.

Ambiance only 3 stars because the upholstery of the chairs is already super dirty, but that doesn't deter you. It's just a snack bar, not a 5-star restaurant. The food is simply delicious... the store is always full... so it's not just me that tastes good :-) I would love to go there again and again

Everything is nice, but already expensive. Unfortunately no toilet.

Food was very tasty, would be happy again. Staff very friendly, really great. Thanks

It's very tasty but I had to wait almost thirty minutes for my food and they kept swapping the food the whole time. Generally very expensive too. Think three times about whether you want to come

Food is good, but a 60 minute wait for 2 burgers and 2x fries is really too much of a good thing if you order on site.

You can really praise it here. Delivering burgers is not that easy and soft fries and soupy buns are actually standard. The boys and girls here do it really well. Burger comes hot, buns pre-buttered and not souped, burger properly smashed and well seasoned and very well topped. Very tasty onions, probably pre-pickled with the fresh onions and the fries are to die for. Crispy, hot and really tasty. Next time I'll definitely come with a poutine because I'm really looking forward to the delivery. The guacamole we ordered was also really tasty. IF you could make a slight compromise at all, it would be with the buns. They were good and ok, but there is still potential for improvement. But that's crying at a high level. Very happy again, we are already looking forward to the next time.

You are what you eat: Anyone who eats here is a rustic, consistent type who still offers variety and therefore variety. . The ambience is somewhere between retro and pop art. You can argue about taste, but not about true class. . The employees bring these with them. I experience them as mirror types, whoever smiles also gets a smile. Lovable, humorous, charming. . About the prices: €8 - €12 for a poutine that feeds a 2 meter tall man is absolutely flattering on the stomach and wallet. . We'll be back.✨👌🏻😁 . . . 4 the vegans: The restaurant is vegan friendly 🦄🪻

The food was delicious, unfortunately the service was catastrophic! After we politely asked how long it would take, since we didn't have a Piper device and were a little unsure, the employee said unfriendly, "Do you want to come behind the counter?" “It’s full here right now as you can see”… impossible! Super rude and unprofessional! Even when it's full you can still tell your customers! Never again!

We came from far away after getting a recommendation from a few friends. Absolute dream evening! Best service, best food! <3 See you again soon… thank you!

Best cheeseburger in Kassel. Five Guys is next door, but it doesn't compare.

Fries Are Delicious. I think the pricing policy is okay considering the increased costs.

Super tasty poutines. Employees are always friendly. I always enjoy going there. The vegetarian/vegan poutines are great. Number 8 is my absolute favorite.

Ate a cheeseburger yesterday and an hour later I had the worst stomach cramps ever! Anyone who wants to get something like that can go there

Always happy. Super delicious food. It's a shame they have to go out there in May

Very tasty food at fair prices. I can only recommend it.

The best address for burgers, fries and co. Everything is freshly prepared and served quickly. In addition, the atmosphere is good and the staff is very nice and attentive. Will definitely eat there again.

Best fries I’ve ever had, vegan &vegetarian options & very nice staff I come here often because you simply can’t get fries better than this. If I’m here with a friend (all of which also said these are the best fries ever) we order one of their vegan poutines which taste awesome. The atmosphere is very friendly and inviting, and it definitely has a vibe. Very clean, not too noisy even when full, simply awesome.

Completely unfriendly staff at the checkout. A few weeks ago I was there and, among other things, picked up a menu. When I was packing up I noticed that the fries were missing and then asked again if it was also on the menu. Then they said very cheekily and impolitely “no, you didn’t order it as a menu” so that the whole store could hear it. Even though I ordered it and said it clearly enough. It's rude that they can't see their own mistakes and instead claim that the customer must have forgotten it. Disaster!

Corner snack bar with Lieferando

At 7:55 p.m. ALL employees met us as we entered the store and met around the corner to smoke together. After 20 minutes they came back in and told us that the store would close at 8 p.m. Opening times on the website say closing time is at 9 p.m., according to Google at 8:30 p.m. Even though the store closes at 8 p.m., couldn't they have said that as we walked in the door? And why is the store completely unattended and ALL the people who work there are outside?

4 Leute bekommen es nicht hin. Habe per Lieferservice bestellt. Als ich es abholen wollte, war es nicht mal gemacht. Habe dann nochmal 35 Minuten gewartet. Die bekommen ja gar nichts hin.

Miserable! The cheese is sprinkled on with your bare fingers. The lettuce wilted and was soggy with the sauce after just 2 minutes. The fries and falafel taste worse than from the frozen food chest. And in the food was (at first I thought it was a hair) a PLASTIC THREAD (!!!). The “poutine” went in the trash. If I wasn't passing through, I would have gone back to ask for my €10 back. An absolute disgrace.

Conclusion: Rude employees who work with a bare midriff or in tank tops where either their armpit hair or stomach hair is visible. Work is carried out in private, dirty clothing without gloves, without a hair net and with loose hair. The entire store makes a rather unclean impression. The burgers themselves are very tasty, but the overall circumstances don't really whet your appetite.

Had dinner there with friends. Had the fried chicken burger. The burger tasted delicious, the fries were also okay, but I found it a bit expensive for the menu price and for what you ultimately got. I paid a total of a little less than 20 euros. Ambience is also nice. Staff wasn't that friendly.

We went there because of the positive reviews. First we had to wait to be able to place our order, even though there were 4 people behind the counter and the shop was empty except for one table. We had 2 burgers that were ok, but nothing that we would have to go back for.

I ate there because of the mostly positive reviews, but I wasn't satisfied. The restaurant is very small and the atmosphere is not that inviting. The service...well. When I ordered I wasn't even greeted with a "hello", he was very quiet, I could hardly understand him and he looked rather annoyed. Didn't feel very welcome there. What bothered me the most was the food. Taste OK but not outstanding. I had the fries with turkey. It's probably not that smart to put the fries under the meat, as it made it completely soggy and mushy, so not a bit crispy. That took away the joy of eating because no one likes soggy fries. When we left there was no goodbye or have a nice day, as is usual. Overall it was OK but I wouldn't go there again as I didn't feel very welcome there and the muddy fries weren't good either. Too bad

The staff was super nice and everything went quickly, even though the store was busy. Seating available, although limited. Good selection of food available. Processed ingredients are fresh. Great taste. Price-performance is right.

I ordered a pulled pork bowl, but I didn't find any pulled pork in the bowl, but it was still delicious!

A little expensive but really great food

I ordered a burger and fries. Burger juicy, ingredients fresh and delicious. The fries were just right, the additional ingredients freshly sliced ​​and not from a can. The staff was super nice and everything went quickly, even though the store was busy and there were also orders from outside. Absolutely recommended 👍

So to be honest, waiting over 1.30 hours for fries is really sad, even if there is a lot to do. Among other things, there's no point in calling because no one ever answers, so it saves you time.

Do you know that? The first bite when you're really hungry and it tastes just fantastic. But this bite is only there at the beginning. That's not lost on these delicious citizens. Even the last bite is a real culinary delight.

The best 🍔 I've ever had, I can recommend the pastrami burger with fries and garlic mayo. Thanks to the team for making amends about the forgotten burger ❤️

Also wir lieben den Läden berts ich esse immer den oclahoma Bürger mit doppelt Fleisch mein Mann den pastrami Bürger und wir sind für uns der Meinung das es der beste Burger in Kassel ist . Mega lecker saftig und könnte täglich dort essen . Auf jeden Fall weiter zu empfehlen. Es ist ein Besuch wert

Smashed burgers rock solid. Buttered bun gets extra points. Underside really nice and sloppy. Unfortunately a bit sticky at the top, but still solid. Teriyaki fries also rock solid.

Expensive and below my expectations. Staff unfriendly.

Music worked like this, unfortunately the radio continued to play during commercial breaks. Super annoying. Employees know little about food, but are really nice. Everything else: Simply great!!!! The bowls in particular taste heavenly🤩

Great food, the staff is great. The prices are fair and the menu will fill you up well. I will gladly come again

I'm really angry and disappointed right now. It was my first time there and the staff explained to me in detail about the products and the difference between poutines and bowls. So I ordered a bowl with mostly salad instead of fries and the whole thing to take away. When I got home I looked in and in front of me was a poutine, if you call it that, definitely not a salad at all, exactly the opposite of what I wanted. I know that something like this can happen, but I think that for a store that only has German-speaking staff, something like this shouldn't happen with advice. I didn't like the food either. It could be because it wasn't fresh by the time we got home, but it was a mess. Definitely overpriced (€12.90) for a few fries with meat and sauce. Anyone can make it at home. Sorry!

Super lovely staff, great service. Very very good burgers. Always happy to come by

I love the food, the burgers, the fries and it's always quick. Incredibly delicious.

The food is delicious and the quality stands out thank you for the food

Super friendly service and really tasty food. You get it so rarely, the price is a bit high but absolutely fair for what you get.

Perfect. Simply delicious and super great people who work there. Always happy to come back.

Delicious fries and prices are ok

It looked promising on the site... Asked for gluten-free options and the waiter looked to see if they saw water burning. Fries a bit gluten free they said... Fries were not dirty, but they had an insane amount of salt: abnormal! It was dirty inside. It's a shame, the staff is ruining such a "restaurant"!!!

Very, very tasty 😋. I'm really into fries and these are really, really good. Handmade with delicious and fresh ingredients. Great ideas, whether with meat, salad, vegetables or just like that. There is something for everyone, whether vegan, vegetarian or meaty. Great store. The staff is friendly and quick. The prices are okay.

Cool location, great food, totally delicious! Small deduction because the fries tasted a bit sour in the finish. The staff should also be a little friendlier to the boss.

Great location and the food is simply a dream. Had the Oklahoma Fried Onion Burger and the Fried Chicken Burger together with pulled pork fries - absolute recommendation!

We ordered on Thursday evening around 8:15 p.m. At 9:00 p.m. we received a call saying, “The order just came in.” Yes, it's clear, we just didn't feel like driving anymore, it's not like we didn't get an order confirmation. Thanks for nothing.

I've been visiting every now and then for a few weeks and I love it there, greetings to the staff ❤

Food is very tasty. Best fries in Kassel

Simply the hottest burgers ever! Thank you for the delicious food :)

So delicious, it's a shame that they aren't available everywhere in Germany

Super tasty, everything! Super fresh! Super friendly! The first shop where it happens that a dish is 'sold out' because it's running! Keep it up ✨

We had currywurst with fries. Super tasty, friendly service. Definitely worth a visit.

The food is great, but if you order via delivery services it can take 2 hours. It is also impossible to call, only the voicemail is answered. We said the food is great, but please adjust the times!

Very very tasty. My first choice for snacking outside of the house

Location, food, service => Top Would definitely come back next time I'm in Kassel.