Alto-Shaam GmbH in Bochum

Unfortunately, additional requests were not taken into account. Delivery time was longer than stated. Unfortunately the food didn't taste good, it wasn't very seasoned. Definitely not worth it.

Absolute disaster – never again! On March 9th, 2025 at 6:03 p.m. we visited the Burger King at Prater - and it was a complete disappointment! Despite the lack of customers, the staff was incredibly unfriendly and listless. No hello, no thank you, no goodbye – nothing. Communication at zero level. The worst part: Our order of 33 euros was incomplete! A complete menu worth over 10 euros was missing - and not for the first time! How can it be that such serious errors happen when there is hardly any activity and enough staff? We also had to wait far too long, even though there were no obvious reasons for this. The way the employees worked was chaotic, disorganized and lacked any customer service. Conclusion: If you don't want to throw your money out the window, you should avoid this Burger King! Unfriendly staff, long waiting times and catastrophic processing. Absolutely not recommended! Edit: it was there now, I got the rest of the crap. Unfortunately just the wrong burgers but I'm giving up now... You can't be that stupid

Very unfriendly, cold food, doesn't taste good, uses old meat

unfriendly staff. Unfortunately, the order didn't even come because the staff turned around while they were talking and left the customer standing. It's impossible to ask about allergens due to language problems.