Alto-Shaam GmbH in Bochum

Never deliver food on time, been waiting for 2 hours, very disappointed

No self-service kiosks; after a long wait, we were informed at 5:00 PM that they were out of plant-based nuggets. Of course, on a Saturday during the pre-Christmas season, nobody could expect any demand. The food was probably standard McDonald's fare, so that wasn't considered a negative.

The food was really not good. Poorly seasoned, and the pasta wasn't cooked al dente. It was a far cry from Italian taste.

Okay for a quick bite. Good value for money. The portions are decent. The atmosphere is typical of a fast-food joint. The staff could smile more often. That's just my impression. But we would come back.