Alto-Shaam GmbH in Bochum

Waited over 2 hours for food! This store should be closed.

Once and never again!! The food was tasty, BUT: - I had to place the order 3 times because they didn't understand me and correct it 3 times because they forgot again - I waited over 30 minutes for 2 small dishes (doner kebab and pomm doner kebab), even though there was nothing else going on in the shop (the kebab skewer and deep fryer were out and had to be cleaned up again) - the kebab was at best a slightly larger bun - the sauces come from the tube - Cocktail sauce is simply tartar sauce (almost the same) - and the worst: the food was always touched with fingers without gloves. Meat that had fallen next to it was simply thrown back into the kebab with the fingers, and the "salad" (if you can call it that) was also placed on top individually with the fingers. Actually a case for the health department.

It was a very unpleasant experience. The chicken was undercooked and tasted awful.

Staff incompetent and then rude.