Aloha Cocktailbar in Köln

Very unfriendly. Without any announcement (piece of paper or anything else) that you only have to pay with the card from €20 onwards. If you don't see that, you'll be thrown out. Without a sign or information that payment with card is only possible from 20€. Not recommended. Because it is usually possible to pay by card from 5/10€. Unfortunately we cannot recommend it.

Delicious cocktails and great service!

The service is very slow and the people have no knowledge. They try to make you sit down, but when you sit down, they don't pay attention.

Solid bar with a good selection of drinks at reasonable prices.

We enjoyed the ice cream. The waiter was friendly, but we had to wait a long time.

The staff was unprofessional and rude, making it my worst dining experience.

Slow service but hey they’re probably beyond caring about customers at this stage as they are guaranteed being in tourist area. But a weak watery margarita. Water I’d guess with a backwash of tequila. Ugh. 10.50 euro each not worth it. Waiter pushy for tip. Tonight went to nearby place excellent margarita and service.

Ate crepes with strawberries, very fresh and super tasty 🥰 and very good service ♥️

Just bad. A bunch of "staff", all of them making a fool of themselves, being rude and intrusive. Recommend everyone to avoid these places. 1 star just because nothing less is possible.

Cocktail menu not very meaningful, prices are okay, service is a bit pushy and tries to be strangely funny, very nice ambience with pleasant lighting

As a work team, we started geo caching in Cologne. One task was to exchange a paper clip for something “more valuable”. The Aloha Bar team responded very nicely, we got a scoop of ice cream and even a photo together :) we'll definitely come here again

Disaster, so unfriendly waiters all! Impolite!!! Don't understand what you're ordering. Ice cream tastes terrible. First and foremost, they should work on politeness and behavior. The waiter expects to keep the tip, despite being rude. Since I really wanted my change, the waiter gave everything back in €0.20 and counted the money for two minutes before I got the money back. Don't say thank you or goodbye.

Tourist trap, CHECK THE BILL, the place is very nice but they are scammers. They charge for the large Coca Cola instead of the normal one which costs double the price. In addition our bill was 16.5 euros and they asked us for 17 euros, so always ask for the bill!!! RUN away, it will save you a bad experience!!

Nobody wanted to serve us or sell us ice cream. Waited a long time nothing happened Hs):

Bad service, very unfriendly. After water costs 8 euros, they also dare to charge a tip themselves. Not recommended

Fraud at the highest level. Portions do not match the photos on the menu

Great cocktail bar...nice service...gladly again 🥰🥰👍👍

Unfortunately only 1 star. First we were lured, then we didn't get a card. After about 10 minutes we received 1 ticket for 5 people when we asked. Answers to questions were consistently ignored. Unfortunately not good service. We left without ordering.

We had two sundaes and a waffle. The strawberry cup was like soup, when I politely asked a waiter if I could get a new ice cream and wanted to explain myself, he was immediately rude and told me off with "I have nothing to do with this, tell the waitress!" on his colleague. Wow, rarely experienced something like this. He didn't even want to let me explain. The request for a change in the Amarena cup expressed when ordering was also forgotten. Sure, it can happen, but with the other factors it creates a bad picture. When the waitress finally came and I asked her if I could get a new cup (not touched, mind you, and waiting for her), she took it back without a word. No statement, nothing. Even when I got the new cup - there was an annoyed silence. As someone who works in the catering industry myself, I am shocked at the terrible service. Unbelievable. We wanted to end a beautiful day with enjoyment and had to have a miserable experience. Sorry, if you can't get along with people, you should rethink your career choice. Real tourist trap. Never again!

Unfortunately our water glasses were dirty and so were the spoons for the ice cream. The tables are not wiped down. You just go over it once with a cloth previously used by customers or wipe the crumbs off with your hand. I felt very uncomfortable and my daughter, who is not normally fussy, couldn't eat her ice cream because the dishes were just dirty.

Bad experience with waiter very very bad

The waiters don't take care of the customers and stare at you without even taking your order, they are just in a hurry to collect!!! Avoid if you don't want it to end in a fight!!!

Scam. We were first brought the wrong drink (that could still be corrected). Beer wasn't tapped enough (no foam was the bottom line) and we were ripped off when paying. We didn't get a bill and had to pay €20 for two beers and an iced tea... according to the menu, a beer was €5.80 and an iced tea was €3.50. All in all NOT RECOMMENDED. A pure tourist trap, the kind that catch people off the street...

Nice Kolsch and tasty cocktails

Tourist trap, cocktail was undrinkable, no balance of flavours. Ice cream was nice but expected better. Staff more interested in getting people sat then dealing with existing customers. Took several tries to get staff's attention to pay bill

Scam, unfriendly, not tasty - so NO I sat there for the first time, although I was always advised against it, the drinks were very bad and had nothing to do with the cocktail I ordered, my crepe also had nothing to do with the one in the picture, then the waiter said “Brother that is I would have liked to complain about it, but as unfriendly and arrogant as the unkempt waiter was, I didn't want to cause any more stress. My crepe tasted like a leather shoe, and the chocolate filling was skimpy. You can get better crepes at the fair than in this unfriendly shop, for a price three times lower. Waiter interferes in too much, do your job and let me take my things as I want. He was also very unfriendly and arrogant, and you definitely don't want to be served by him. Paid and left. I will never set foot in there again.

Rude and disrespectful. I definitely don't recommend it. Very dirty and the food doesn't taste good.

Ambience ok, people are lured in, cocktails are quite good but very expensive, service was very unfriendly and other waiters were very friendly.. doesn't necessarily have to happen again

Insanely bad service, unfriendly. Food inedible. Toilets worse than at the train station Cheese plate was a salad plate! Even one star is too many!!

Already there, right on the Rhine. Nice service, good atmosphere and delicious cocktails.

If I could put 0 I would have, the worst experience of my life in an ice cream restaurant, run away and run away again. The waiters as well as the manager show a total lack of respect, no good manners, advice to stop trading, it's not for you. Honestly, don't go there, you'll be disappointed, they're scammers.

Horrible service. Waiter was super grumpy and asking in the end “can I get the money” instead of “would you like to pay”. They really should train the waiters to serve in a better and more polite way. You also couldn’t pay by card..

Great start, nice service until we tried to pay. 5 people asked and had to wait more than fifteen minutes to pay. And if you say something about that, you get a big mouth. Very sorry. And oh yes, the lamps are so warm that several people asked if the heaters could be turned off. Very angry reactions that they are lamps. But they don't have to be on during the day at 26 degrees either. 😀

Well, I wanted a vanilla milkshake and I only got vanilla milk and it wasn't even cold. Son ordered a fruit cup. It didn't look anything like the picture. At most 2 scoops of ice cream and a few fruits and then Demand €10.50. I would advise against eating ice cream here

The service is very friendly, but please don't expect too much from the food on the menu. Very bad for the price you pay, if I have to speak from experience. Lasagna that I took had a specific taste and smell... I pushed everything on one side to give it back.

Friendly staff. Cards are a bit old. Sundae mediocre

Regular restaurant where we stop for breakfast almost every Tuesday.

Spent 1 hour making a simple serving

We ate crêpes there today with fruit and it was really just disgusting! After we complained about it, no one came. I advise you to just walk past it...

We went there on a Sunday, we got seats at lunch hour. The salmon was really good. The snitzel was nice too. The cold beer from fass was a good one. The service can be a bit slow, if busy. The prices are a bit on expensive side for the portion size.

We were there today and ordered a chocolate milkshake and a spaghetti ice cream with strawberries. The waiter even repeated the order in front of us (and correctly). We got a chocolate cup and a spaghetti ice cream with strawberry ice cream. My friend also ate his chocolate cup instead of the milkshake. We then pointed out to a waiter that I hadn't touched the ice cream and told them that the order was wrong, actually for both of them. The statement then came that he would let his colleague know. This came with the bill after a long wait! It even had spaghetti ice cream listed underneath strawberries. He then lied that we had ordered it that way. Very poor and substandard service... We advised the guests next to us, who were already annoyed by the waiting time because they had not been served/attended to at all, to get up and leave. Cologne has enough ice cream parlors, you should really avoid them if you don't want to be ripped off.

Visited during Euro 2024, was busy and the staff seemed abit stressed but it was understandable as they were rushed off their feet. Drinks prices wernt bad and the location by the river was perfect

It was fine. You are welcome to go for a cocktail. But we just stopped there and had a cocktail - and then moved on.

Unfortunately the waiter was very unfriendly! It was clear that he was annoyed with his job. He insulted the Spanish European Championship guests sitting next to us in an incredibly inappropriate manner with the words “Do you think you are the only guests here!”, even though they only asked for two more glasses. Absolutely not possible and is very embarrassing as a European Championship host country!

Salmon was over cooked and dry. The drinks were good but the server made a point to tell us that service was not included. The service was sub par so make sure to bring extra money to pay for the servers to do their normal jobs.

Here for the euros. Server very rude, not once did he tell us no card payment until asking for bill then had the cheek to charge an extra 22 euro for using card.

Waited for half an hour and no one came. I was always told that the colleague was responsible but no one came. Actually it doesn't even deserve one star

Waited 40 minutes for pizza and it wasn't even warm... The waiters were overwhelmed.

The ice cream man was very rude and disrespectful. I don't want to talk anymore

Unfortunately, I had a very, very bad experience with one of the employees. His behavior was very rude and there were no multiple ways to pay the price (he said there is cash only, no card payment). I told the problem to other employees, he answered me in a rude manner, then I wanted to talk to the café manager, they didn't want to tell me who the manager was, and what was worse, the employee told me "Pay now and never come back ", really I would never go there I hope you take my opinion into account and adjust the behavior of the employees.

The Wienerschnitzel was quite small, dry and sometimes very thin...

Very friendly service and delicious waffles

Just had a little something, Bruscetta classico, which was very tasty and beautifully prepared. The aperitif was also very good for me.

Cocktails are so tasty, big and chic. I really liked how the waiter helped me choose. The same one with a tattoo on his neck.

Bad cocktails, bad service. Crappy place

We had a nice lunch here, the service was good and the prices were reasonable.

The food is very good, the staff too, I can recommend it

Absolutely unacceptable and unfriendly service. The food was cold. The salad was not fresh. Hair in food, etc. . Guests next to us were rudely sent away, even though there were seats available. Absolutely NOT recommended!!!

Ice cream tastes like water and wasn't appetizing at all. And we wanted to complain but the waiters didn't accept any complaint I really can't recommend it any further

Unfortunately, both the food and the service were absolute horror. The crepes taste like cardboard and are totally over salted. The ice cream doesn't taste anywhere near what it should taste like. The waffles are rock hard and taste burnt. When we asked the waitress that we didn't like the food, she immediately became abusive, changed her tone and accused us of having already complained last time (even though we had never been in this area, let alone in this restaurant.) I can only advise against going here. I have never been treated so badly in a restaurant or given such bad food. Not worth a visit.

Very, very bad service and the operation was a complete disaster! We should have read the reviews beforehand. The boss or the waitress, unfortunately I don't know who it was, cheekily told me to my face that I was a total loss, that I had no taste and that I should leave the shop immediately just because I said I wanted the ice cream Unfortunately it doesn't taste good. I didn't mean it in a bad way, but what he did to me actually should have been reported to the police. Unfortunately very rude. Does not respond to customer opinions. (An alternative would have been desirable) is also very loud to the customer. Normally, in my opinion, the shop would have to be closed, it's completely unhygienic, let alone the toilets. (Other customers agreed exactly with me at this point) it's a real shame!

Nice location , however the customer service was awful. My burger came without buns and then got told you had to pay for bread on top of the 13.90euro.

Very bad service. We just wanted to have a drink and were told that we could only stay for 20 minutes. Many tables were not occupied at all. We weren't drunk and we were dressed properly. No reason not to spend a nice evening there.

You won't get what you see on the menu, but cheaper ingredients. It's deceitful. Also extremely expensive!

Visited in a group of 11 for breakfast. Staff were initially lovely and very accommodating in taking orders and bringing out drinks. Food (when it arrived, see below) was good. Main issue we had was after this with service. Food was brought out sporadically with the last 3 on the table still not having food after 40 minutes (everyone else had finished by then). Upon enquiring with the waitress it appeared there had been some mismanagement in the kitchen and it took a further 20 minutes to bring out 2 orders. Remaining order (the easiest of the lot - a plain crossaint) was brought out after a further 10 minutes and was still frozen. The waitress did nothing to apologise and when items on the bill were queried (1 person had been charged twice for his coffee) there was no means of an apology or willingness to help sort things out - just a menu thrown in his direction so he could calculate his own bill. Same waitress proceeded to angrily walk around the table very abruptly taking payments without a word when it was made clear that she should probably not expect a tip (tips are for good service and not mandatory). Plenty of other choice immediately nearby so didn't return.

We went to the Aloha Bar for the first time today. Chocolate crepes with vanilla ice cream were delicious. Our waiter (his first day today) was very friendly. We have rarely received such warm, friendly and respectful service in Cologne's old town. We will come back in any case.

The beautiful view is the only positive thing to say here. Order incorrect. Ice cream sundae not as promised and then expensive. Shame about the money. If the employees don't understand a word of German it's not very advantageous

Absolutely not recommended, for €2 per ball I expect a certain standard of quality, which is absolutely not present here.

Just bad service, we had to wait 45 minutes for a drink We asked for a menu, even that was apparently too difficult

Poor service, waited 45 minutes for our drink and still had no menu Afterwards we went for a walk and stopped next door at the Croatian "Slavia" top service top drinks Super delicious food (Under 45 minutes)

We didn't like the food and the drinks were so-so. After we were done with everything, I wanted to pay. That took cs. 15 minutes. When I wanted to pay with a tip, the waiter didn't even say thank you. In my opinion, it's not acceptable for a waiter to misbehave like that. Now it has been deleted several times or not posted because the customer apparently cannot assign my review. Please check the authenticity of the review. Hello Google, this review is real. Attached is the travel axis. I ask you...

The menu had some interesting options. A lot of big impressive drinks and desserts. However service was really slow. Took a while before someone came to take our order, when they did took a long while to bring the drinks and when the waiter arrived he brought part of the order wrong. Instead of just taking it back, he insisted that that was the order. Bringing what was supposed to be the right order ended up being full of extras that I didn't want, but was taking long enough, I just accepted it.

I ate pizza and am very happy with it. But the Italian waiter with white hair has to learn to behave! 1. Made the bill higher than it was and simply gave the change to himself 2. No receipt offered 3. Bullied me after I called him in again to correct the bill (5 € difference) - complained, said I should just have a candle on the table - maybe a man would come to me (??), a few Minutes later spontaneously came to me with a paper plate - I should take the rest of the pizza and go... And there are enough free tables at that time (just happened!) That can't be true, right?? If you behave correctly - you get a reward, but that's clearly not possible when you behave like that towards customers!

First time . Last time. Owner asked me to remove the review. No. Cannot recommend the restaurant. The coffee was “thin”. The staff unfriendly / rude.

Google emailed me today (March 20, 2024) to say that the owner feels his personal rights have been violated because of my review. And now here it comes, after more than 5 years!!! He doubts that I was his guest. I should now show proof that I have been there after more than 5 years, otherwise my entry will be deleted by Google after 7 days. When I read through all the negative entries, I'm not the only one who gave this bar that rating in my review. Apparently other visitors are increasingly looking at the reviews and changing their minds. I am attaching an excerpt from my Google timeline as proof.

The schnitzel is simply the worst ever. Every snack bar can do it better. Pizza is fine

Very tasty pizza. Nice service. Very good location on the banks of the Rhine

André best man who takes perfect care of his guests! Good drinks and good party. We'd love to come back!

We may have been there is a wrong day, but after being convinced by a waiter to join, we ended up in a table with smokers around (despite the area being closed due to cold weather), and felt a little pressured by the waiter to chose a plate and the food was just OK. The bill did not come with the detail of the order and I feel I have probably paid more than actually costed our order. If you give it a try, pay attention to these details.

Right from the go the male host our the front, the two female waitresses were very rude, despite our efforts to smile at them and treat them politely. I could see the pressure the staff were under to get customers to order more food and drink as every attempt to get us to order more than a drink and dessert were met with eye rolling and very audible huffs. The toilets were disgusting. The city officials should be ashamed at allowing a very obvious tourist trap to continue operating.

Lauwarme Currywurst für 14 Euro und der schlechteste Margarita den ich jemals getrunken habe. Absolute Touristenfalle! Vorsicht!

Very friendly staff. Our personal waiter named Andre made the evening much nicer and more entertaining for me and my boys.

The waitress, dear André, is an absolute force and a really cool Rhenish cheerful person. He served us well all evening and even special requests for food were no problem

Ich wurde noch nie so unfreundlich behandelt wie hier. Wir wollten uns draußen hinsetzen und hatten den ersten Kellner gefragt ob da etwas frei ist. Er meinte nein wir könnten uns nicht setzen und war super unfreundlich. Der zweite Kellner meinte wir können an der Theke was bestellen aber draußen wäre kein Service. Drinnen angekommen meinte ein anderer Kellner, dass wir wieder raus gehen sollen, wir würden draußen bedient werden und dürfen nicht drinnen etwas bestellen und mit nach draußen nehmen. Als wir dann gesagt haben, dass die Kellner zu uns meinten sie dürfen uns nicht bedienen, sollten wir selber raus und die Kellner darauf ansprechen, dass sie die Gäste draußen bedienen müssen. Das haben wir dann auch gemacht alles natürlich in einem freundlichen Ton. Der Kellner meinte aber wieder er würde uns nicht bedienen. Ich bin dann alleine wieder reingegangen und auf den ersten Kellner von drinnen zugegangen und hatte ihm gesagt, dass wir wieder abgelehnt wurden. Ich sollte ihn zeigen, welcher Kellner das war. Daraufhin sprach er den Kellner an, wieso er draußen keine Gäste bedient. Seine Reaktion war super professionell, er fing an mich vor allen Leuten Vorort anzuschreien, dass ich bescheuert bin und er mich nicht bedienen würde und schrie noch weitere Dinge. Hinterher hatte er jeden Gast draußen bedient außer uns. Auch sonst kam keine richtige Entschuldigung oder irgendwas anderes. Umgang mit Kunden und Service wird hier definitiv groß geschrieben…!

Schlechteste Bar in Köln! Espresso Martini ist kein Espresso Martini, die haben keine Ahnung von Cocktails. Wir mussten 31.50 euro zahlen für dass wir keinen schluck trinken konnten. Wir musste das Getränk zurück geben, nach 30 sekunden und der Chef, unfreundlich! Nie wieder🤢

Habe einen Cocktail bestellt und bei Rechnungsstellung wurde behauptet, ich hätte einen anderen, teureren Cocktail bestellt und bekommen. Barkeeper (auch der Inhaber) wurde sofort pampig und unverschämt. Wir reden über 2,20€. Alle anderen haben bestätigt, dass ich im Recht war. Scheinbar ist dem Inhaber eine Kundenbindung keine 2,20€ wert. Zumal es auch noch sein Fehler war. Habe bezahlt und ihm versprochen, dass weder ich noch der Rest der Truppe nochmal wieder kommt… trauriger Laden

Super nice Cologne waiter. 👍 Keep it up and greetings from the Düsseldorfer with a Kölsch allergy 😉

Om op te warmen wilden we een tas soep eten. We kozen voor de goulashsoep. Dit bleek eerder een gewone tomatenroomsoep met paprika en enkele stukjes vlees erin te zijn. Zeer kleine portie voor €7,80!

I wasn't expecting much, but my experience at this restaurant was still disappointing. The service was slow, the ice cream was flavorless and the fruit was stale. Check out the picture, that’s how it was brought to the table.

One star because I can't give 0. Probably the worst place in the whole city. Edit: The owners didn't like the reviewed and asked Google to remove it claiming it violates their personal rights.

Price performance is not right at all. Poor quality ice cream, service unfriendly and very intrusive. Absolutely not recommended!

Wir haben wirklich sehr viel spaß gehabt, vorallem mit der lieben Bedinung André die uns liebevoll empfangen hat und, die mit uns sehr viel gelacht hat.

André war sehr nett! Bier war auch lecker. Gute Atmosphere ⭐️! Zudem war die schnelle Bedienung von André dem Kellner grandios. Eine Empfehlung wert!🫶

ACHTUNG! Eis ist aus der Packung. Garantiert NICHT selbstgemacht. Schmeckt sehr schlecht und ist überteuert. Ausserdem dauert die Bestellung sehr lange. Typische Tourifalle.

Das Primavera-Frühstück gibt es für schlanke 15 Euro, dafür bekommt man Aufbackbrötchen und lieblos angerichtete Billigwurst. Das Ambiente ist super, dafür zahlt man aber auch ordentlich drauf! Ich empfehle, das Frühstück im Hotel oder einer anderen Gaststätte zu genießen.

Stumbled upon the Aloha CocktailBar at about 11pm after a business dinner and had a great time. Our server was wonderful, attentive and had lots of fun stories, the drinks were strong, the food was great, and the location was fabulous. Great place to sit and people watch!

Extremely rude staff who I had to call several times before they took my order. At least two of them outright ignored me. Mediocre ice cream.

Great food, excellent service and reasonably priced. The location is good for people watching and letting the world go by.

Sehr zu empfehlen tolles Essen direkt am Rhein in köln

Bedienung fischt die Kunden im vorbei gehen und wirbt mit den besten günstigsten Cocktails. Leider ist einer der Gruppe drauf reingefallen. 😂 die Cocktails sind zwar stark aber nicht gut.