Alice Premium Döner in Essen

Small, fine take away. The food is generously and lovingly prepared. Everything is hygienic, clean, inviting.

Never eaten such a greasy kebab before, every piece of meat was wobbly. Unfriendly at the checkout.

Very disappointing - never again! I was there today and ordered a kebab, but the meat was completely burnt. Apparently I was given the leftover meat from the last skewer instead of cutting fresh meat. When I complained in a friendly manner, the staff was totally rude and not at all insightful. Instead of offering a solution, I was just dismissed. That's not how you treat customers! Absolutely not recommended - if you expect quality and good service, you should go somewhere else.

A small chicken kebab for 7.20 euros. Salad OK. Bread below average, meat disastrous and super fatty.

Dürüm chicken meat was not fresh.

Never again. I gave the store a chance twice and was increasingly disappointed. The meatballs have no taste at all. The kebab isn't particularly good either. You wait a long time for your food and even if you're very hungry you can't eat the meatballs.

Incredibly bad. Staff is unfriendly, rude and extremely incompetent. We only ordered 2 things & both orders were wrong. The meat is raw and has no taste. Here they even skimp on salad (everything else too). If I never go there again, neither should you.

We found a toothpick in our döner the staff was really racist to us and the service was really bad. The food was 7.90€ per döner and it was cold they put very little meat, the taste was not good and as i mentioned we found A TOOTHPICK in our FOOD. Do not recommend.

Well, I like it, but once I felt like there was a MINT TREE INSIDE (I got gastroenteritis). Thanks to Alice Döner 😒

Hardly any meat on the lahmacun. Better to eat at another snack bar.

The service was like in a barracks. Order and money were taken, then “pick up from over there”. The guy who made the kebab pockets was just eating in between. It didn't bother me, but I don't think that's allowed in the catering industry. The food itself was absolutely nothing special. The bread was toasted to 0.5cm. So sticky. The meat. I can't say whether it was real, but it definitely tasted like an imitation. And I think the salad was the only thing that was okay. 1 star for that. This has nothing to do with premium other than the price.

I do not recommend this establishment! We came and ordered a kebab. But he started doing something else and we wanted to say that it wasn't for us. Then the chef didn't turn around and didn't listen to us. When we started calling him louder, he turned around and chased us out of the restaurant. As a result, they didn't sell us anything and drove us away. They were still outraged and I think they said nasty things to us. I think it's because we don't speak German well! I find this unacceptable and am extremely dismayed by this situation. I never recommend you to visit this place.

We were there yesterday and it was really disgusting. I had a kebab plate with rice and salad. After only two attempts, the food ended up completely in the trash. Meat cold, tasted of nothing, rice sticky, soggy, disgusting. I haven't even tried the salad. Everything was just slapped on the plate, and you'd never heard of anything beautifully presented there, although that wouldn't save the quality, which isn't there. They will never see me as a customer again.

Ordering is quick, but food takes a long time.

Never again, no respect, just not clean at night.....

I wish you could give 0 stars, I haven't experienced such an unfriendly and unprofessional team. The kebab looks like everything except a good kebab. The young guy at the checkout should learn as quickly as possible what child-friendliness and communication are - or, best of all, change his job! :)

The worst kebab of my life, absolutely disgusting.

If I could I wouldn't have given a star. Biggest garbage load. They want €2+ for salad in the kebab box. And the kebab box costs €7.50 and only contains meat and fries. The store should be abolished

Just don't order there! Meat tastes like everything but not like meat. Fries half raw and full of oil. If I pay 15 euros for a dürüm with fries and cola then the quality should be accordingly. At this store only the price is premium but the food is definitely not!

Cheeky rude guy at the checkout. We prefer not to talk about food. The meat was probably spoiled after two bites. WASTE landed

Food was ok, fries unsalted, staff rather cheeky

Rice lumpy and inedible Chicken kebab (because it looked so juicy) didn't taste good at all.

On September 21st We ate kebab in this shop and that was our first and last meal of the day. After a few hours we realized in agony that we all had food poisoning. Never again and I will complain to the public order office. Haram olsun!!

Thanks to you, I had diarrhea for 3 days

Soooo worse kebab than I have ever eaten, I had diarrhea afterwards, very aggressive workers blew up the whole shop and said I had forgotten everything, 2 sauces, rubbish

NO recommendation is that if you queue at the wrong corner, you will be treated like a serious criminal and asked to queue on the other side in a very unfriendly manner.

If I could I would give one star, load of rubbish. Don't know what they're doing, fries are floating in oil, they're debating that it has to be that way, but then suddenly they can serve up good fries after a long back and forth. There's no need to talk about the meat, as you can see in the picture. Simply disgusting. Doner meat is still very rosy, so if you don't catch anything here you're really lucky.

6.70 € and cheese costs 1 € extra, the kebab is smaller than a mcces cheeseburger. Meat cut too thick and tastes really like nothing.

I've eaten a lot of kebabs in my life, but this one is definitely one of the worst! The bread was far too crusty and tasted more like toast. The meat was bland and contained many hard, inedible pieces. The iceberg lettuce in the display was already brown, which is why I skipped it. Please avoid this store!

I ordered and paid first, then they wanted to serve someone else first, luckily the person then said that they hadn't ordered it at all. Mistakes can happen, but to tell the guest to be quiet and they'll get to it straight away. I found that very rude to the kebab I wasn't blown away either. Very little meat. The meat somehow tasted like frozen kebab from the supermarket!!

Very strange shop. Went there for the first time today with my best friend. When we ordered our kebabs and they were being prepared, my best friend asked the employee not to put carrots on them. The employee then started discussing with him why he didn't want carrots on the kebab. In addition, this kebab was inedible. It borders on bodily harm, the meat tastes like the €2 gyros from Lidl and my best friend's kebab bread was broken. The whole kebab was just disgusting that it made us sick afterwards. I think we've never eaten such a bad kebab before. For €7 per kebab I would have expected more…

I must support them! That's not a kebab you'd want to eat these days! Mini portions and it doesn't taste good either! It's a shame for Limbecker that they offer such a kebab there!! Never again!

Let your compatriots come forward. Give you unfried kebab meat. Never again !

Very tasty kebab and great fries!

Worst kebab I've eaten in a long time. Vegetables look unappetizing and if you don't have gloves on, you'll have a stomach bug less than an hour later. Disgusting affair, I can't recommend it

My wife went to eat there and was insulted by the kebab man after he forgot that she had ordered a kebab box and not a kebab. I overheard it, so I don't understand the employee's treatment of my wife. I think this disrespectful behavior should not be tolerated as he aggressively asked for a receipt that was already gone. A nicer approach to customers is desirable otherwise there will be a riot in the store itself.

It's not cheap but you won't be disappointed for the price Cheese costs extra, but you don't save money with it I can only recommend!

So €7.70 for a kebab with sheep's cheese is very hard, but I was hungry so everything was fine. When it came to the toppings, very little lettuce was put on it because the kebab pocket was also very small. The meat was from the day before because he cut something off the skewer where there was the least meat and right next to it was a brand new skewer that was already warm. There was very little sauce, it was gone after the first 3 to 4 bites and otherwise I only tasted the salad. Meat wasn't that tasty. ABSOLUTELY NOT RECOMMENDED!!!!! It's better to eat nice, tasty fries, pizza, burgers or Asian food next door. But don't order a kebab from Premium Döner, only the price is premium

The kebab I ate here wasn't among the best I've ever tasted, but it was okay. However, I think that due to this and the size of the kebab, the price-performance ratio is not right. In addition, the tables were dirty and it was not possible to eat in peace because there was a rather aggressive homeless man hanging around who was asking those eating for money. The security only came after about 7 minutes.

Staff very unfriendly and the meat tastes underground. This was by far the worst kebab / dürüm I have ever eaten in my life. The fries that came with it were still raw. Prices are ok if it tastes good

I tried it once and never again. The workers were very cheeky, arrogant and, above all, ignorant. The guy kept rolling his eyes when we ordered and when I said the meat was raw he responded angrily and told me the opposite. A colleague then intervened and sorted it out while the other complained. Doner kebab was still not tasty and our mood was spoiled. Pretty embarrassing to pretend to be a premium kebab shop given all the complaints here.

Unfortunately the kebab was a tragedy, no tomatoes or cucumbers. The tzatziki was so runny that we had to put a thousand cloths on it had at the table. The sheep's cheese for an extra charge of €1 was inferior! It can't be difficult to make a kebab... What a shame! Staff Mmm not unfriendly! But when I gave the seller the €2 for the sheep's cheese for two kebabs, he threw it in with the tip...

Veal kebab or better minced meat preparation for 6.70 in a bread, which is really a bun more than exorbitant. The ingredients consist of cabbage and a few lettuce leaves. Warning to everyone, spend your money in another store.

The staff was rude and the food was terrible. The kebab box only consisted of fries and meat. The staff sometimes makes fun of guests and doesn't apologize for their rude comments. It's much more worth throwing money on the floor than eating at this restaurant🤣

I can only agree with the other comments/reviews here. The kebab is relatively small and doesn't taste good, the sauce runs out of every corner before the first bite /unmotivated with fries small and limp as you know with a drink they were 15€ gone. Mayo and ketchup cost 1€ extra. Sheep's cheese is also estimated at 1€ extra. Completely sick and nothing in it so you quickly end up with 20€ and don't get full in the appendix 1 photo

After testing it several times due to work in the area, I have to say that it is by far the worst kebab shop I know. I can only speak for the veal. Meat was always completely limp and almost cold. Fries almost raw every time. Service really sucks and very unfriendly.

Very unfriendly, we were spoken to extremely disrespectfully. Never again

The staff was unfriendly and disrespectful.

If there was less than one star I would have chosen it. I swear to God I threw more than half of the sandwich in the trash and ate the rest against my will because I paid 7 euros. The chicken was so uneven that I thought it hadn't been put on the stove. The sandwich was just a lettuce sandwich and smelled like raw chicken. The sauce has no taste or aroma. I wouldn't be exaggerating if I said it was the worst sandwich I've ever eaten.

The meat was burnt and the kebab pocket was much too small.

One star is still too many. Unfriendly and unmotivated staff. Charging EUR 10.60 for a mini portion of salad with kebab meat is an absolute disgrace. If I had wanted another piece of sheep's cheese, it would have cost me another EUR 1 extra. This store is really not recommended.

I was there for the first time today and I was more than satisfied!! The doner meat was very well done. I also found the salads very tasty and fresh. Finally ate some really spicy food. Keep it up!!😋😍

Meat delicious, salads fresh. You shouldn't expect more in a shopping center. The service was also friendly despite a lot of stress. 👍🏼

Hello everyone, The meat is really great. But this kebab box only consists of fries. Sauce very salty. Spicy sauce not spicy at all. In terms of price, it's perfectly fine. But now I also know why the kebab box in the middle of the city only costs 6.40 euros because the entire kebab box only consists of fries

Were there today, it tasted very good, the staff was very friendly and helpful. We can only recommend it. Price performance is right. We ate there again today, although it was very busy today and the employees were under a lot of stress, they were very quick, nice and attentive. The food was, as always, very, very good. Thanks Today we went there spontaneously to eat chicken Dürrum, unfortunately it wasn't that great - you just bit on the fatty pieces and couldn't eat it. I then spoke to the employees about it and said so so that they could change something and perhaps get better quality again.

I had a Pom Doner kebab. The fries weren't even done yet. All of the fries were soggy or hard and tasted absolutely unfinished. I was really annoyed for the price! I'm not coming back!

Unfriendly staff, cold food, employees seem to hate their jobs.

6.50 for a kebab box that was way too small, I felt sick afterwards. My friend said three times she didn't want any sauce and still had tzatziki on it. Tablet was dirty.

I wanted a doner dürum and got a tzatziki bag. Employees don't listen and are unsympathetic. I've never had such bad food in my life. The prices are premium!

Waren gestern hier essen, muss sagen das es eine echte Frechheit ist solch einen "Döner für 6,70 Euro anzubieten". Das Fleisch im Brötchen hab ich gefunden als ich den Salat der für 2 Personen gereicht hätte gegessen habe. Die Sauberkeit auf und unter den Tischen war mehr als nur ekelhaft. NIE WIEDER NICHT ZU EMPFEHLEN

Unfreundlicher geht es schon gar nicht mehr! Am liebsten würde ich 0 Sterne

Das Personal wirkte genervt und war unfreundlich. Das Essen wurde dem relativ hohen Preis nicht gerecht. Für den Käse im Döner hätte man mehr zahlen müssen, dies wurde erst nach dem Bezahlen gesagt. Weiterhin fehlte in meinem Döner Salat, welchen ich ausdrücklich in meinem Döner wollte. Zusammenfassend würde ich das Essen nicht empfehlen.

Hat 👎👎👎geschmeckt. Einmal und nie wieder . Sowas nennt sich Prime Döner 🥙🙈

Unfreundlich, uninteressiert und durcheinander. Fleisch sehr viel Gummi Anteil, Dönerbox war eine falsche Box des Vorkunden mit Soße, die ich nicht wollte (ohne Absprache oder Frage). Kalt, wenig Geschmack, teuer.

Gebe den ganzen schlechten Bewertungen Recht. Gestern dort gewesen. Ich sagte großer Döner, bekommen habe ich einen extrem kleinen Döner Brot aus der Fabrik alles Einheitsgröße. Einen anderen gibt es nicht. Gewicht samt Inhalt maximal 300 Gramm. Preis 6.70. welcher Erwachsene Mann soll davon satt werden? Ich habe 30 Taschentücher nutzen müssen um den Döner zu essen da die Soße schon vorab raus lief und der Döner deshalb nicht anzufassen war ohne sich die Finger siffig zu machen. Ich halte diese Ballerbude für eine Abzockbude. Freundlich wahren die Typen da ebenfalls nicht. Ich wünsch dem Besitzer immer Durchfall, zu kurze arme und kein Klopapier.

Sehr unfreundliches und arrogantes Personal. Wenn dann wenigstens das Fleisch anständig wäre, oder gar anstendig durchgebraten, statt halb roh ins Brot gesteckt. Verdient nicht ansatzweise den Namen "Premium". Hackfleischmasse schmeckt nicht und ist schwer zu kauen.

Unglaublich Unfreundliches Personal. War nach der Interaktion mit dem Personal einfach schlecht gelaunt. So ein Verhalten kann ich einfach nicht verstehen. Der Döner war überteuert und das fleisch war schwer zu kauen. Würde nie wieder hier essen

Kleiner Döner, wenig Fleisch. Geschmack nur durch Soße die nur oben drauf ist und schon vor dem Essen halb heruntergelaufen ist. Brot labbrig, in Summe der schlechteste Döner den ich seit langem gegessen habe.

Neben dem unfreundlichen Service hatte ich nach dem Essen in diesem Dönerladen auch Bauchschmerzen. Die Qualität des Essens und die Hygiene scheinen hier fragwürdig zu sein. Das war eine enttäuschende und unangenehme Erfahrung, und ich kann einen Besuch hier nicht empfehlen."

Leckeres Essen kann ich nur empfehlen.

Ich liebe den döner, sehr lecker und knuspriges brot

Der Döner war vorzüglich meine Geschmacksknospen haben ein neues Erlebnis erlebt

Schlimmster Döner den ich je gegessen habe. Das Hünchen war komplett roh und ungenießbar.

Der Döner schmeckt gut. Würde wieder hingehen wenn ich in Essen bin.

Vorab, ich gebe wirklich ungern 1 Stern. Ich war heute zum ersten Mal bei Premium Döner. Das Einzige, was hier meiner Empfindung nach "premium" ist, sind die Preise. Das Hähnchenfleisch war sehr trocken und sowohl das Fleisch als auch die Soßen schmeckten nicht gut. Ich kann die negativen Bewertungen hier voll und ganz bestätigen. Die Mitarbeiter waren unfreundlich, dass Fleisch von minderwertiger Qualität. Wer seinen Körper liebt, sollte ganz klar woanders essen. In meinem Dönerfleisch war sogar ein Stück Knochen, dass mir komplett den Appetit verdorben hat. Das war mein erster und letzter Besuch. Es gibt genug Auswahl in der Nähe von „Premium Döner“.

Schlechter Döner ich wollte normal ein Döner essen bis ich ein Kaugummi drinnen gefunden habe was einfach nur wiederlich ist 🤮und das reicht natürlich nicht den sie verdienen ja sogar so viel Geld das die sich nicht mal alufolie leisten können

Unfassbar schlechter Döner. Billigstes Knorpel Fleisch, wabbeliges nicht knuspriges Brot, kein frischer Salat mit anschließendem Daueraufenthalt aufm Klo. Bitte spart euch das Geld und holt euch irgendwas günstigeres bei Rewe oder so, katastrophal und nicht vermarktbar das Produkt.

Zwei Sterne, weil ich ein Herz für den Döner habe. Personal ist arrogant, unfreundlich, respektlos und absolut unhygienisch. Nie wieder geht auch nur ein Cent meines Geldes an diesen Gastronomen!!! Meine Bewertung deckt sich anscheinend mit den anderen Bewertungen.

Ordered a beef burger in which i had to do a search mission to find the beef, it was all salat and veggies with just a sprinkle of beef somewhere in there. The staff was rude to me and was annoyed when i so kindly asked him to repeat something he said to me. Very bad experience.

This was a tricky one to review as I read before the bad reviews and there are a lot of them. So, let's dig in 😊 : -the place is not dirty at all. Actually is one of the cleanest Döner shops I have ever been. -the meat portion is "enough". I had a Döner Dürüm and the meat was plenty. One guy cuts the meat, the other is putting the rest on it after asking what you want. They are not moving fast, but they work good. It made me feel important as a client. There is a saying: "if it is not tight, it is not right!". It was not tight at all. Space for improvement then, when it comes to wraps. -6.5 euros is very decent for a location inside a mall, where I am sure the rent is "off the roof". I ate in worse places with 7.5 euros to 9 euros. -the taste was OK. Mediocre, but ok. Special Thank You for giving customers wet wipes. 10/10 for that

Doppelt so viel Salat wie Fleisch auf dem dürüm

Premium ist nur Teil des Namens sonst nichts. Schmeckt leider überhaupt nicht und ist total überteuert. Geht lieber runter zur U-Bahn da schmeckt der Döner 1a.

Der schlimmste Döner bekam nach dem Essen Durchfall

SKANDAL !!! Die Arbeitsweise ist echt ein Skandal. Ich kann alles bestätigen, was hier alles kommentiert wurde. Das die überhaupt mitten in Essen/ Limbecker Platz geduldet werden, ist eine Frechheit!! Finger weg

Sehr unfreundlicher Mitarbeiter. Der Ton, wie er mit uns gesprochen hat, war nicht in Ordnung.

Überteuerter Döner der nix mit Premium zu tun hat. Fleisch war nichts besonderes. Der Salat hatte auch schon bessere Tage erlebt. Soße war anscheind eine Yoghurt Soße. Genau kann ich es nicht sagen, da diese total wässerich war. Kann es nicht empfehlen. Einfach ohne Geschmack alles

Um meine Eindrücke und Erfahrungen schildern zu können muss ich LEIDER 1 Stern geben , normaler Weise dürfte dieser Laden nicht Ansatzweise 0 Sterne bekommen. Erster Eindruck schien sehr gut (Optik der Salate und Dönerspieße,….. leider absoluter Blender musste ich feststellen ,….. Bestellung von Döner + Köfte Dürum ging fix ,…. Das war aber auch schon das letzte was positiv zu erwähnen war ,…. In der Zeit während ich auf mein bestelltes Essen gewartet habe (17 Minuten!!!!) kamen mehr wie 10 andere Personen dran die zum Teiö auch Döner und/oder Köfte bestellt haben ,….. in dieser Wartezeit konnte ich mir aber einen guten Eindruck der Mitarbeiter machen,…. Der an den Spießen hat nebenbei selbst das Fleisch mit den Fingern gegessen , der Mitarbeiter der die Gerichte zubereitet hatte fasste sich immer wieder an seine Nase und machte dann die Bestellungen, die Theke wurde immer wieder mit der selben Serviette abgewischt , Essen wie Salatblätter die neben den Döner gelandet sind wurden mit den Fingern wieder in die Salatschüsseln gelegt , er hat aus der selben Flasche getrunken , die er anschließend benutzte um Getränke für die Gäste einzuschütten,….. nachdem ich mehrfach daraufhin gewiesen habe das ich schon längere Zeit wartete und immer wieder plumpe Antworten bekam , wurde schließlich meine Bestellung „abgefertigt“ ,… Fleisch und Salat einfach in den Dürum und mini Fladenbrot geklatscht , Falsche Salate , Tzaziki wässrig, immer wieder unhöfliche Kommentare des Mitarbeiter,… als er schließlich sich wieder an die Nase gefasst hatte und dann mein Essen mit den selben Fingern ohne zu reinigen , habe ich mein Geld zurückgefordert,…. Daraufhin beginn der Ärger erstmal richtig los ,…. 3 Mitarbeiter sprachen wütend in ihrer Muttersprache zu mir (laut einem anderen Kunden haben sie mich und meine Mutter (die NICHT anwesend war) anscheinend durchgehend beleidigt. Bis ich schließlich nach 3 mal falscher Rückgabe meines Geldes gehen konnte. Zum Geschmack und Qualität des Essens kann ich natürlich nichts sagen 😂 aber nachdem ich jetzt die Rezensionen anderer Leute hier gelesen habe, bin ich froh nicht die Erfahrung gemacht zu haben den Döner oder Dürum gegessen zu haben 😅 Klare Empfehlung von mir: kauft euch euren Döner aufjedenfall woanders oder probiert lieber einen der anderen FastFood Läden neben diesem „PREMIUM“ Döner Laden 🤣🤣

Hab einen pom Döner bestellt. Kaum Fleisch reingeschmissen aber dafür Pommes die nicht mal durch waren! Lächerlich dieser Laden

Was ein drecksladen.!!!! Fleisch schmeckt eher verbrannt, dazu kommen das weder Preis Leistung stimmt noch die Hygiene. Nicht nur das der Typ der das Essen zubereitet mehr wie unhöflich ist, nein er benutzt auch EINE Serviette um die Oberflächen abzuwischen. Von dem Theken Bereich bis über die Salate die dann mit der selben Serviette zurecht gedrückt werden. Dann ist kaum Fleisch auf der türkischen Pizza dafür eine halber kopf Salat. Ich kann verstehen das die Pacht höher ist wie evt woanders. Aber verarschen lassen kann ich mich woanders!!!!!

Hab ich nicht viel zu sagen, döner war lecker und satt bin ich auch geworden für 5,80€

Zwei Pom-Döner bestellt, den der unfreundlich, widerwillig arbeitende Mann „hingeklatscht“ hat. Hätte er reingespuckt, wäre ich weniger misstrauisch was die Hygiene in dem Laden angeht. Dass ich nach dem Verzehr stundenlang Bauchschmerzen hatte, wollte ich eig. Gar nicht mal erwähnen. Finger weg!!!!!!!

Wenn ich 0 Sterne geben könnte, dann würde ich das tun. Das Lokal nennt sich Premium Döner aber ist sehr unfreundlich und unhygenisch. Die Mitarbeiter bedienen sich selber am Spieß mit den Fingern. Auf dem Menü stehen zwei verschiedene Preise vom selben Produkt. Definitiv abzuraten!

Absolute Abzocke! Das einzige Premium an dem Lokal sind die Preise. Geschmacklich sowie vom Service ein absoluter Reinfall. Mitarbeiter sind sehr unfreundlich und verzehren selber am Spieß mit den Fingern.

TOP ✌🏻 Empfehlenswert .. hab 2 Döner Dürüm gegessen .. Delicious🤤

Food was delicious. Service was prompt and good. A must visit.

Premium? Nah. Vom Service hat keiner von denen Bock und wenn man links an der Wand auf die Menü Karte schaut sieht man wie gefühlt alle paar Wochen die Preise aufgestockt werden. Anfangs hat man für einen schlechten Döner noch den dafür angemessenen Preis gezahlt. Jetzt zahlt man für einen schlechten Döner einen Premium Preis (dafür steht wohl der Name). Verschwendet euer Geld hier nicht und lasst es euch woanders schmecken :)

Döner war alles andere als Premium

Mega unfreundlich und schmeckt echt schlecht .

Service ging schnell Döner box ist klein Pommes war mit altes öl gemacht worden Und fleisch hat nicht geschmeckt

Super lecker, sehr günstig, freundliche Bedienung UND man kann mit Karte zahlen! Immer wieder gerne :) (wir waren übrigens an einem Montag um 12 Uhr hier)