ALEX Osnabrück in Osnabrück

I've never been so shocked as I was there. A rather corpulent waiter with glasses approached my underage daughter and repeatedly looked into her undressed. The other tables nearby said they'd also noticed that he was often intrusive towards women and was looking after them. Absolutely unacceptable. In general, Alex isn't what it used to be. With staff and management like this, Alex will go under.

Ali was a very nice waiter, we would love to come back 👍🏻

Wonderful breakfast buffet with a wide selection and delicious food. A great way to start the day :-)) Thank you for the lovely morning... Friendly and attentive staff. We made a reservation in advance, and that was a good thing.

Yeah... Convenience food, but nicely done. Service is spotty, but friendly. The location is very good. Large selection. But please: crushed ice doesn't belong in spritz drinks.

Waited 30 minutes just for drinks

Waiter Ali, right on time! I'm asking for a raise!!

Very pleasant atmosphere and a wide selection at the breakfast buffet.

I'm actually there every Sunday. I'm slowly realizing that things have gotten worse. You're ignored when you try to order. The breakfast buffet isn't as extensive as it used to be. It could have been set up differently. Too expensive for the price. It's also refilled quite late. I wouldn't recommend it anymore. Unfortunately, I also got a large coffee that was too salty. I informed a member of staff and explained to him that I wouldn't pay for the coffee. I had to pay because I'd already drunk half of it. He could have brought me a new one, he said. Disrespectful behavior towards customers. I had to pay the full price. And all I got was complaining. Would I change the staff?

I had an apple pie and a latte macchiato. Both were delicious, although I have to say the macchiato was more lukewarm than hot. The service was very friendly. The prices are perfectly reasonable. I would definitely come back when I'm in Osnabrück. I've been there often these days. Last time I had churros filled with vanilla, they were absolutely delicious. Thanks for the relaxing afternoon!

I had just been sitting outside for 20 minutes, waiting for someone to serve me. Then I called inside and let them know that no one was coming. After five minutes, someone came out and wanted to serve people who had only been sitting there for four and five minutes first. Then I pointed out that I was the first one there and had already been waiting for 20 minutes, and even though I said it twice, so you could hear it, I was simply ignored, and then I left.

A solid restaurant where the price-performance ratio is definitely not right. The food is nothing special, but expensive, as are the drinks. The atmosphere is very pleasant, but there are some outside creatures creeping in. The biggest problem here is the service: inexperienced and unfriendly!

It's always nice to start the weekend here, for example.

Food super tasty. Service was very nice, we were served by Ali 😉😊

It was a wonderful lunch break!!! Everything was great and especially Ali!!! Thank you very much and we would love to come back!

Hi, great ambience, nice service, great breakfast buffet, burgers very tasty. BUT: €5.10 for a small bowl of fries plus €0.80 for mayo is pretty cheeky, sorry.

Cozy and the service was friendly and quick. The selection at the breakfast buffet was varied, but the quality was... Sometimes only mediocre (e.g. rolls) - it was too expensive for that.

Mega nice and attentive staff. The dog is allowed too! Great buffet with a selection for every taste!

Great restaurant, great food, great beer!

The salad in my wife's bowl was a bit old and therefore shriveled. As a small compensation there was an espresso.

It was good and tasty! Service made it too clear that it was his job to serve - otherwise no interest and long breaks

I'm disappointed! Went there for breakfast around 10 a.m. on a Monday. Price/performance level is poor. -Bread selection very economical - Food that has run out is only refilled very hesitantly and sometimes only upon request -We had to ask for plates because there were no more available -Upon request, plates were put out, some of which were completely dirty on the underside -Food wasn't labeled so we had to guess what some of the food was -No questions were asked for about an hour as to whether we would like to drink something else -Dirty dishes were piled up on our table and were not cleared away, we couldn't find a way to put our own dishes on a dish trolley or something similar The restaurant was around 30-40 percent full and there were enough waiters. Sorry, but over €15 plus the cost of coffee/drinks = no go! We weren't asked whether everything was ok or whether the food was tasty. In the toilets the hand dryers hang at a height of approx. 1.7m. You also have small children there (5-6-7 years old, etc.). That's probably possible somehow, but it's really uncomfortable with small children. I'm really not picky, but in my opinion that's really not possible!

Nice, cozy and nice. The food is good too. But! There is only a buffet or a French breakfast for breakfast. That's very little, because not everyone can/want to eat that much. The portions have become smaller and smaller over time. What bothers me the most is that beer is cheaper than water. That shouldn't be the case.

On my second visit to the ALEX restaurant, I was unfortunately disappointed again. The 25-minute wait for a wheat beer and a lemonade was hardly justifiable. The waitress, who was serving the entire terrace on her own, seemed clearly overwhelmed – which is understandable, but significantly impaired the service. The wheat beer arrived without a head of foam, as it must have been sitting on the counter for a long time. After these two visits, I can't imagine going back. 80% of the guests on the terrace were just looking around and waving. I don't blame the service staff, but the manager, because on sunny days like these, you should plan for more staff. This means you lose staff and customers. Such a shame… because the concept, location, and menu are fantastic.

Good shop can only be recommended my first 5 stars👍🏻

The food was mediocre. One of the waiters was rude.

The place to visit again if I have another opportunity to visit this city. Good food and nice 'n kind people.

....be sure to take a look if you are in Osnabrück...highly recommended...food is fresh and very tasty. Friendly service and reasonable prices.

We ate a tomato soup, it was really tasty, and there was some toasted bread with it. Nice staff.

The waiter was so unfriendly that I didn't leave a tip for the first time in my life. Unnecessary comments on his part that weren't even funny.

Very tasty tarte flambée outside in the sun!

Price/performance: 8/10 Taste: 8/10 Ambience: 8/10 Service: 8/10 Veggie: 8/10 We were pleasantly surprised, the selection is large and very diverse, everyone will find something here. This is a great place to go, especially for lunch :) Service was very nice, atmosphere too.

Everything is always good! The food, service... we like coming here.

Very nice restaurant. Nice ambience. The food was really good and plentiful. The service was very attentive at the beginning, but after that we didn't see her again and we had to wait forever to be able to pay.

Very cozy atmosphere and nice staff

Delicious food and great cocktails The shop offers really, really tasty food and the cocktails are also a treat. The location is beautiful and the fireplace feeling gives the whole thing a cozy atmosphere. The toilets are clean and the staff is very nice. One star deducted for the long wait for the cocktails and food.

Got food poisoning from the salmon in the starter. The Alex responded to a direct email as follows: “…There were no further complaints here, so we have to assume that the infection was not due to the visit to our ALEX.” The first symptoms of food poisoning from fish appear after 2-6 hours. Since I didn't eat anything else that entire evening and only had two rolls for breakfast in the morning, I'm sure that the food poisoning was caused by Alex!!!

Went here with six people... Service 1a...The store was packed... Drinks and food arrived super quickly... Despite the stress... Friendly... Friendly... Friendly... We are looking forward to New Year's Eve 🎆

We were able to sit down without a reservation. The service was always nice and friendly. We, my husband and I, ever ordered a burger and fries with it. We hardly had to wait. After ordering we had to wait maybe 15 minutes, short, but the food was lukewarm?! Why. The Asian burger had nothing Asian in taste. The people behind us ordered hot cocoa on this cold day, it even says hot cocoa, just like our food, their order was tepid. It's nothing special. You shouldn't have to eat there again.

We were there today and ordered a wheat beer and a ginger mint tea. It was very crowded, so I can fully understand why it took longer, no problem at all. What I find very unfortunate is that the beer came after 10 minutes and my partner's tea 15-20 minutes later. I love giving tips, but this time I pointed out to the waiter that it couldn't be that one drink came after 10 minutes and the other after 25-30 minutes. It wouldn't have been a problem if both had arrived after 25 minutes, as I knew it was quite full. When I politely pointed out to the gentleman with dark hair and dark skin (not the tall one) that I thought it was a shame that the drinks arrived at such different times, he replied very rudely that I should drink my beer at home next time... We've been there about 5 times and it stays at 5 times. Very unfortunate.

The food was super tasty and fresh. 4 dishes were served at the same time and after only a 10 minute wait, even though it was busy. In terms of service, we were asked several times whether everything was OK and whether we still had a request. However, the waffles for dessert were hardly edible because they felt like they had been sitting for a long time. The ice cream was great instead. Unfortunately, the cake was cold and wasn't that great. Hot, white chocolate was awesome, could only be a little more 😅 We'd love to come back, but without dessert.

Good food, but I would especially like to mention the incredibly nice staff. You feel so comfortable thanks to the staff. Really great!

Heavenly cakes, delicious coffee and great service! Highly recommended!

Many options and everything is delicious!

Ambience is okay. Service is okay, the staff simply isn't attentive enough. I don't think it's possible to have to run after the starter and wait over 90 minutes for the main course. Thank you for what is the only and last time 😒

Burgers cannot be made. Egg on the other dish cannot be done either. Nothing is said until the order is placed. Pizza rolls are just small rolls with a small dip. Not recommended!!!

Simple breakfast at relatively high prices, things like salt, horseradish, but also cutlery are missing. Every time half the buffet is empty. Slow service. Toilets only 2 stars with a lot of goodwill. Very loud here, difficult to have a conversation.

Breakfast at Alex is quite good. Location is quite nice. Price without coffee quite okay. In return there are scrambled eggs, Nuremberg cheese, mini meatballs, sausage, cheese etc. The standard range. Selection good. Quality good. Service good. Overall: good. Come back again 😊 January 3, 2017 Here again. Still very satisfied. December 27, 2024: I've been enjoying coming to breakfast for 7 years now. The rating has been consistently good for years. It's great that you were able to maintain the quality! Price is still completely okay for the quality and selection. Fanke!

The Alex is always busy, but so far we've always been lucky and gotten a table even without a reservation. Overall, the dishes and drinks taste quite good, but unfortunately the food was only lukewarm on the last two visits. The staff, however, was always friendly and accommodating.

The service was amazing , thank you Ali

We had a very great evening our cellar was very nice and friendly thank you Ali

Great coffee, motivating staff and a great atmosphere. The location is also great. I'd love to come back.

We sat outside and enjoyed delicious things. It was nice to relax under the screen with patio heating. We will definitely do it again and again

Unfortunately always very loud. Acoustic panels would be great.

Unfortunately I can't comment on the food or drinks as we weren't served. Although there wasn't much going on. 4 waiters stood discussing at the counter and didn't deign to serve us even after 15 minutes of waiting and hand signals. All the other guests also sat in front of empty plates and glasses. We then left... If you don't want to make money - just leave the door...

Cake with coffee on the weekend is €2 more expensive than during the week. A coke, a coffee, 2 pieces of cake 20€. Ambience unclean, toilets dusty and leftover paper on the floor. Overall it's not really nice there anymore.

Relaxed atmosphere Very good service Recommended delicious food and very good lemonades

Super delicious food and great service. Thanks Ali😊

Food was super tasty. Ali in particular was very accommodating and helpful! Everything was great!

A wonderful experience at this restaurant! The atmosphere was cozy and the food was really delicious! We would especially like to praise our waiter Ali, who gave us an unforgettable evening with his warm manner and professionalism! Thank you for the great service! :)

Super nice atmosphere. Ali in particular was super nice and helpful

I visited Alex on a Friday evening with a friend. The ambience is very appealing, the room layout means it doesn't seem as uncomfortably huge as some other offshoots of all-day pub gastronomy. The interior is modern but cozy and the dining room was very clean. However, I would have hoped for a little more hygiene from the toilets at an advanced hour... The service - in person from our waitress Ali - was great: quick, attentive and always approachable. He took great care to implement dietary restrictions. In addition, he was very friendly and professional. The food and drinks were absolutely delicious - especially the Alex fries and the churos are highly recommended!!! But the food at the neighboring tables also looked very appealing. The prices of the food are particularly positive - they are consistently fair, especially given the general price level. You'll still be happy to eat there. Really great value for money! We'll be back!

Service was great :)) #AliistderBeste <3

Give the food 3 stars, I didn't eat anything but it looked good, I had an iced coffee (which was very good) and my other half had something else (I forgot, but it was also very good). The service is good and the rooms are really nice (there are heaters outside and some very nice corners inside). The prices are fair and the sanitary facilities are extremely well maintained (some of the best on the day of my visit to Osnabrück, but on the other hand McDonald's was among the competitors...you can't really lose there). All joking aside, I can recommend the Alex in Osnabrück with a clear conscience

Great restaurant, service very friendly, food was very tasty and plentiful, the restaurant is highly recommended

Waited 1 hour for food. Vegetarian (vegie style) schnitzel didn't taste good, it was soggy inside. The best thing about the plate was the small salad. In my opinion a total of €17.50 (drink + food) Far too expensive for what you get. The service was very stressed because it was very busy that day. Nevertheless, they were very friendly.

very tasty food and atmosphere. The employee Ali made very good drinks and served us really nicely. big thank you to him 😊

Food is ok. I was asked to give more tips- quite surprising that they asked for though I gave which was enough

The water came to the table quickly, but no food after 90 minutes. When I asked when it was coming, it immediately took another 20 minutes. Apparently forgotten in the kitchen. In the end it was served lukewarm. It's a shame, the atmosphere is actually great. The bill also took what felt like an eternity.

We were there today for coffee and cake. We didn't like the coffee at all. We got a stomach ache and felt sick, and we also paid €4.20 for a cappuccino. The cakes weren't anything special but they were expensive. Where we sat the smell of food was totally unpleasant.

Very good conditions, thank you Ali

Great breakfast, highly recommended.

I recently stayed at Alex in Osnabrück and had a great experience! I would particularly like to highlight the lemonade, which was incredibly fresh and delicious - perfectly balanced, not too sweet and with a slightly sour note that was simply refreshing. Special praise goes to the waiter Ali, who made me feel very welcome with his friendly and attentive service. Such service is rare and made the visit a special experience. Thank you, Ali and team! I'll definitely be back.

Very nice restaurant and nice service from Ali 👍🏻

Friendly service thank you Ali😍

It was a really nice time, thanks Ali

great service Ali was very nice

Ali served us and it was delicious. Friendly service. Everything is great.

Our food came very quickly and was very tasty. Our waiter Ali was super nice and very attentive. We'll definitely be back!

We were served by Ali, it was delicious and he was very friendly. Alex is now my favorite restaurant! :)

Delicious castle. The service is very good, Ali is very professional

A really good restaurant with a nice atmosphere and delicious food. Our waiter Ali was very accommodating and personable. We would be happy to come again!

A very nice restaurant with delicious food and great waiters. Ali in particular was very accommodating and always friendly. I'm already looking forward to the next time 😊

A great evening here in the restaurant. Our waiter Ali was very friendly and accommodating the entire time. I'd love to come back!

The food is very good, Ali is great.

Drinks okay. Bruscetta not seasoned, no cheese, no oil/balsamic. So very dry. Otherwise okay. Service very nice.

I was at Alex with a friend, unfortunately I don't have much positive things to say, we sat outside and apparently there was only one waiter in charge, we sat down at a table where there were still dishes from the previous person, the cellar had us 3 times said he would take it away straight away, we got the drinks and he left the dishes, we ordered the food and he left it there too, when we asked we got the answer that he only had two hands, then the food came, my girlfriend had the baked potato with salad, in the salad there was a long blonde hair... I had the schnitzel with champion sauce, in which there was a gooey stuff, it was cold, when we asked the waiter about it, we got the answer , no blonde woman would work in their kitchen and the salad had finally been washed, after which another waiter came over, who then apologized and immediately said that we would of course get new food, it was ok, but I won't eat there again because I don't want to have to have a discussion if I have a hair in my food, something like that can happen, but I would have expected at least a sorry, instead I had to justify why I didn't want to eat my cold schnitzel.

Very serious and friendly employees. Respond to requests. You just feel good

I liked it very much. Very nice attentive service and very tasty salad. Price reasonable. I can recommend Alex to everyone.

Ate better and cheaper at some places so idk

Everything was great, always happy

Nice staff and delicious food. There is a wide selection of drinks.

You can sit comfortably here. Service and food top

Thanks to the very friendly service, we always enjoy coming to Alex! We find the food and drinks a bit too expensive, but the friendly service makes up for it.

There were four waiters serving outside, one was responsible for our side (Southeast Asian), he was standing around, after 30 minutes of waiting I waved at him 3 times with my arm, even though he was only 3 meters away from us and was looking in our direction, he did ignored us. We talked to another waiter who spoke to him, only then would he have to serve us and was annoyed by us, so we missed the message that our meal would take at least 30 minutes, he was hoping that we would say no and walk away! We stayed anyway so as not to do him this favor. This is how you lose guests 👍

Really a shame. I really enjoyed eating steak at your place with my fiancée and we came over almost every month and ordered two steaks. Normally there was always prawns with it, but unfortunately we were told that they were no longer served. We waited almost an hour for the steaks and they were very small, really very small, tasted like they had been frozen and were very bland. We were really shocked by the taste - it was an indescribably horrible taste, warm on the outside and ice cold on the inside, which makes me think the steaks were frozen and only briefly seared. The fries were good as always, as was the salad, but the steak was just terrible. I'm really sorry, but I can't find any other words for this steak, so I had to return it to the kitchen. I was then brought a new steak that tasted even worse. Unfortunately, my fiancée and I had to leave the steaks behind. But since I know that this restaurant is actually good, I paid and left a tip anyway.

Everything was ok... fast service and friendly service

We were there for breakfast, really. The breakfast buffet took a long time to refill and the drinks were only brought after 30 minutes. It was a Saturday so it was pretty full, so it might take longer.

Alex is always good. Very nice staff.

You wait longer here and are often forgotten. :(

The two of us stayed at Alex and were very excited. The food was delicious and fresh, the service friendly and helpful. Highly recommended!